1. Call us at 405-840-2291 during normal business hours Monday thru Friday. You can also email the office or use our convenient contact form. Our friendly office staff are happy to answer any questions. Please be sure to include your name, address and any questions.
2. After we discuss your specific needs, a Johnson Pools team member will set up a time (you don’t have to be there unless you want) for a manager to look at your pool and equipment, answer questions, finalize pricing and set a service day.
3. Once you have approved the service quote, we can get started. It’s that easy!

HOME OWNERS

• Once a week (by far the most popular)
• Twice a week
• Every other week (wintertime, Dec -Mar)

COMMERCIAL PLANS 

• We offer one, two, three and five times a week.

• Test & adjust water chemistry
• Manual vacuum
• Skim leaves
• Brush tile, walls & floor as needed
• Clean pool sweep bag & screen
• Add water
• Clean or backwash filter on a schedule
• Clean pump & skimmer baskets
• Check & clean salt cell (if applicable) on a schedule
• Check & fill chlorinator (if applicable)
• Report any problems
• Leave door hanger after completing service
• Maintain pool service records

• Each Service:
  • During each service visit, we check the pH, alkalinity, and sanitizer levels (chlorine or bromine) and salt if applicable. The pH, alkalinity and sanitizer can change over the course of a week, so it is important to test at least weekly.
• Once a Month:
  • In addition to pH, alkalinity, sanitizer and salt, we test for calcium, cyanuric acid (CYA), total dissolved solids (TDS), and log the temperature. These readings are used to calculate the saturation index (SI). Calcium, TDS, and CYA levels generally don’t fluctuate significantly on a weekly basis, so testing them monthly is sufficient.
• Why Calculate the Saturation Index (SI):
  • The saturation index is crucial in assessing the water’s balance and helps determine which chemicals are needed.

Since 1978.

We guarantee our workmanship. If you are not satisfied, we will make it right or there is no charge. The equipment we install comes with a manufacturer’s warranty. We can handle claims for you.

Sometimes. We will do our best to accommodate your request. Service days are determined by when our technicians are in your area. Thursdays and Fridays are premium days, so they cost a little more.

Yes. If you have a special event, we can add an additional service day or move your normal service day. When we know you have something special coming up, we take extra precautions to make sure everything is perfect.

Yes. We use chemicals off our trucks for our service customers. In most cases we do not store any chemicals on your property.

The water feels “softer” or less irritating with a Salt system. If someone has sensitive eyes or skin this is a good option. Because the salt system makes chlorine at a slow steady pace and the added salt makes the water more like saline (bodies chemistry) it’s less irritating. The tradeoff is that the salt causes the equipment and pool surfaces to wear out faster. Also, it will not produce chlorine when the water temperature goes below 60 degrees. Sanitizer will need to be added manually until the temperature increases.

How often should a salt cell be cleaned?

We open check and clean every other month throughout the summer and unplug them in the winter to prolong their life.

We start with the recommendations below and adjust as we become familiar with your property. We like to do the cleaning on a regular schedule and not wait for the performance to degrade.

DE filter – backwashed monthly
Sand filter – backwashed weekly
Large cartridge filter – cleaned every 2 -3 months
Small cartridge filter – cleansed weekly to monthly

Routine filter cleanings are included.

Yes. This part of our service.

We are accustom to getting wet. We work through or around most rain showers. We can usually plan ahead on weather days and still get our work done. There are a few days when the weather just won’t cooperate, and we may not be able to do a full service, but we can usually get most of our tasks completed. This is called a weather service.

We do weather service during inclement weather (heavy rain, below freezing temperatures or snow/ice). It includes all the usual tasks minus the manual vacuum and brushing.

We will ask you to set a repair approval amount when you start pool service. This lets us know how you would like us to handle issues that come up. Some customers like to be consulted, and others do not want to be bothered with minor repairs. 

If something is broken and is needed for the operation of the pool, we will make the repair up to the repair approval amount you have specified.

You can set the repair approval at always consult, never consult or any amount in between. Feel free to contact us for more information and to discuss your options.

We can do a 24 hr bucket test. This is a quick and inexpensive way to know if you have a leak. If positive, further test would need to be done to locate the leak.

Most of our residential customers open their pools by April. If they open late or the spring is warm, we can add liquid chlorine under the cover to prevent an algae mess.

No. More the 90% of our customers stay open year round. They enjoy seeing their pool even when it’s too cold to swim. 

Also after the cost of a cover, opening / closing and spring clean up you are not saving any money by close.

We have several strategies we deploy to minimize the chance of freezing. Give us a call to discuss the best option for you.

Yes. Hope we never need it but, it’s there.