Table of Contents
Symptom #
When trying to login, Microsoft returns error AADSTS50020 User {x} from Identity provider {y} does not exist in tenant {z} and cannot access the application {aaa} (ISOPlanner) in that tenant.
Answer: Login to your correct organization #
1. Select ‘Use another account’ on the login screen
2. Click Login Options
3. Select Login with an organization
4. Search for the organization by domain name
For example: isoplanner.app
5. Then continue with the normal login procedure.
- Choose account
- Password
- MFA
