FAQs & HELP CENTER
HELP CENTER
Frequently asked questions
If you do not find the answer to your question below, please use the CONTACT FORM, our team will get back to you as soon as possible.
Thank you for supporting the children through INARA, there might be several possible causes why the donation link is not working for you, please click the “Problems donating?” hyperlink under the donation button on inara.org/gaza , this will open a tab with all possible solutions and fixes
If this do not address your problem, please contact us on www.inara.org/contact for a custom donation link tailored to your specific needs. We appreciate your support and want to ensure a seamless donation process for you.
Thank you for your interest in supporting INARA, here is a link to our volunteer request form. https://inara.org/volunteer-
There are numerous ways to help and support INARA, we have put together a full guide on our “Get Involved” Page, you can either create a fundraiser, and awareness campaign, join our cyber-advocates and heroes or our team of ambassadors, you can even choose International Network for Aid, Relief, and Assistance – INARA as your charity of choice when shopping on amazon! You can read more on www.inara.org/get-involved
Of Course! International Network for Aid, Relief, and Assistance – INARA is a registered 501(c)3 non-profit. EIN: 46-5355232. If you require a statement please reach out to us on inara.org/contact or contact@inara.org.
To edit your donor profile go to the Donor Profile page. This will allow you to change your Name, Email and Password.
To cancel a subscription or a recurrent donation please to your Donor Dashboard Page.
You will find the login details in the email we sent you upon registration, you can also reset your password if you lost it.
Here you can find most of the answers to your questions about donations, reports, cases, partnerships and more.
Common donation form problems
and how to fix them!
Internet browser issues
- Update your internet browser to ensure security.
- We recommend using Mozilla Firefox for both Windows and Mac operating systems
- Clicking the donation link from Instagram or Facebook may result in the blockage of our donation gateway.
- Open your browser separately and navigate to the page directly, for example: inara.org/donate or inara.org/gaza and so on.
If your browser is blocking scripts, try using another browser to access our website.
Payment gateway issues
If you’re in a country where the payment gateway is blocked or doesn’t function as it should, changing your browser might resolve the issue. If the problem persists, please inform us.
Network restrictions, such as blocking social media websites or scripts in schools or workplaces, could be causing this issue. Try from a different location.
For security reasons, it is up to the server to decide whether to allow the donations or not, this is an automated process, most of the time the system will not load the payment gateway, reach out to INARA's team and we will help you with a custom link.
Problem not solved?
If the above solutions do not address your problem, please contact us for a custom donation link tailored to your specific needs. We appreciate your support and want to ensure a seamless donation process for you.