Your global relocation partner
A relocation partner
you can rely on
You need to devise a HR and global mobility strategy that delivers positive outcomes for your business growth and talent management goals. But after defining your new global strategic talent objectives, how do you best get the people and skills you need to where they’ll make the best impact?
We understand that planning international talent moves and assignments involves detailed, complex planning with a multitude of interdependencies and interrelated risks and costs. There are lots of variables and often the stakes are high.
It’s no wonder that when it comes to outsourcing the relocation logistics of your most important resource — your talent — you need a partner that you trust and can rely on.
“We have a long standing relationship with Icon and have had no issues at all. Our account manager works with us well and pays due attention to our requirements, providing a value added service.”
HR Manager
Relocation: your way
It can be difficult knowing which services to outsource and to whom — do you contract with different suppliers or should you go for an all-encompassing service? And how do you keep track of costs and movement whilst ensuring the quality of support that meets your business values and expectations?
We know these are common concerns because we’ve had such queries from current and prospective clients over two decades of working in global mobility.
That’s why we’ve worked hard to develop services so that you can choose to outsource your full relocation needs to us, or pick and choose specific services from Icon Move, Icon DSP, Icon Stay and Icon Plus according to your requirements and budget.
All these services are supported by our in-house digital technology built by Icon Tech.
Removing the burden
Icon Relo is our all-encompassing relocation service that gives you complete peace of mind — fulfilment to the highest standard in the industry.
Our business purpose is to take away the burden, limit the distractions to your assignees, and put your mind at ease. Every service we have developed — along with the tech products to support their efficient delivery — has been built from the ground up with this sole focus.
And we have specifically developed the skills and expertise needed in-house to provide you with highly-qualified, experienced and expert support that such a service demands.
Through a single point of accountability, we will work as an extension of your HR and global mobility team, closely managing your relocation programme to ensure every step of the journey runs seamlessly and to an exceptional standard.
“They have been far and away the best relocation services I have used in my four moves with my company. I cannot speak more highly of them.”
VIP assignee
WHAT YOU CAN EXPECT
1. Flexibility and agility
Our independence, entrepreneurial business model, and longstanding industry relationships means we can support you with all aspects of a relocation, providing service packages for both short and long-term assignments, permanent transfers, group moves and domestic relocations.
2. Professional, expert and friendly support
We put a huge emphasis on service excellence and transparency. We are proud of our award-winning and highly qualified operations team who go above and beyond to ensure the best relocation experience for your assignees.
3. Defined accountability
We offer a guaranteed single point of accountability and oversight to ensure absolute service clarity, peace of mind, responsiveness and quality assurance.
4. Innovative tech solutions
We provide tech tools that have been designed to vastly enhance service and cost efficiencies, for a more streamlined and cost controlled relocation service.
5. Outstanding global supplier network
We work very closely with the independently vetted and globally accredited Harmony, EuRA, ARP, TIRA, FIDI, IAM and BA networks of expert, specialist partners). They are all quality assured by our in-house quality control management team to ensure expert due diligence, compliance and adherence to our high service standards and processes.
6. Industry-leading sustainability credentials
We offer carbon neutral, ISO 14001 environment management status and Ecovadis Platinum standard ESG evaluation of our services, an industry first.
7. Comprehensive, internationally-certified compliance
We hold accreditations in all key areas — ISO 9001, EuRA EGQS, FIDI FAIM and Cyber Essentials — to underpin thorough due diligence and duty of care.
Assignment cost estimates
Your budget forecasts don’t need to be guesswork. Using a combination of Icon’s proprietary data and leading third-party data providers, we’ll provide an accurate cost estimate for all stages of an assignment. With a detailed breakdown of all costs involved, we’ll make budgeting clear and straightforward.
By combining this service with policy consulting, we’ll also work with you to adapt your policy to keep costs at a minimum.
“I appreciate that Icon are happy to challenge me when it’s in my assignee’s best interest. Their expertise and willingness to share is so important in my being able to deliver great service.”
Global Mobility Manager
Policy consulting
Not sure if your global mobility policy holds up in today’s world? Want to benchmark your policy against your competitors? By combining our expertise and the policy library of one of the largest relocation service providers in the world, we’ll work with you to ensure your policy is setting your employees up for success.
You’ll receive a full report on how your policy compares to others’ in your industry and our advice and recommendations for improvement.