Frequently Asked Questions
General Information
What are your dates/hours and where are you located?
<p class="elementor-heading-title elementor-size-default">November 28 – 30, December 5-7, 12-14, 19-24, 26-31</p>
5 PM – 10 PM • Sundays 5 PM – 9 PM
<p class="elementor-icon-box-title">Queen's Gate: Off N. 126th St South of State Ave</p>
What is HollyDazzle?
Embark on an enchanting winter wonderland stroll at HollyDazzle, a festival of lights nestled within the picturesque grounds of the Michigan Renaissance Festival. See over a dozen mesmerizing Christmas scenes! Including:
<ul>
<li>Meet Santa Claus.</li>
<li>Go on a <a href="https://hollydazzle.com/special-events/" target="_blank" rel="noopener">Polar Pub Crawl!</a> Get your tickets <a href="https://www.etix.com/ticket/e/1055481" target="_blank" rel="noopener">here</a>!</li>
<li>Shop with local artisans.</li>
<li>Warm up by the fire and enjoy delicious treats.</li>
<li>Witness over half a million Christmas lights!</li>
<li>Kids aged 4 and under get in FREE!</li>
</ul>
See our <a href="https://hollydazzle.com/features/" target="_blank" rel="noopener">features list</a> for more.
Is parking free?
Yes, Parking is Free.
Are you open during inclement weather?
We are open rain or shine. We do not offer refunds in the event of inclement weather.
Can I bring my dog?
Yes. Your dog may attend the festival every day we are open during our season. Admission for dogs is free!
Can my child bring a letter to Santa?
Certainly! Santa thoroughly enjoys receiving letters and we have designed a convenient mailbox exclusively for this purpose.
What food options do you offer?
Please visit our <a href="https://hollydazzle.com/food/" target="_blank" rel="noopener">food page</a> for more information.
What shoppes are open?
Please visit our <a href="https://hollydazzle.com/michigan-christmas-market/" target="_blank" rel="noopener">shoppes</a> for more information.
What is The Enchanted Igloo Dining Experience?
Come and savor a truly magical experience with us as we invite you to join our cozy, romantic dinner in our exquisite Heated Igloo. Nestled amidst the mesmerizing HollyDazzle Christmas lights in front of the Blackstone Castle. This enchanting setting promises to transport you to a world of charm and delight. Learn more <a href="https://hollydazzle.com/enchanted-igloo-dining-experience/" target="_blank" rel="noopener">here</a>!
Ticket Information
Do You Offer Refunds & Rain checks?
We do not issue rain checks or refunds. We are open rain or shine, and all acts will be performed as scheduled unless conditions threaten the safety of the participants.
What Is The Admission Fee And What Payment Methods Are Accepted?
Please refer to our tickets page for price information: <a href="https://hollydazzle.com/ticket-pricing-info/" target="_blank" rel="noopener">Tickets Page</a>
Credit and debit cards are widely accepted by most vendors and food booths at the festival. Please note that the festival does not accept personal checks or foreign currency at any of its locations.
Do I Purchase Tickets At The Gate Or Online?
Tickets can be purchased either online or at the festival box office, allowing you the flexibility to choose the method that best suits your needs.
Tip: A helpful recommendation for individuals who have bought tickets online is to present their ticket using their mobile device to the gate attendant. It is essential to ensure that the barcode is easily scannable by making it visible. To mitigate potential issues related to mobile connectivity, it is advised to capture a screenshot of the ticket that displays the barcode.
How Do I Find The Tickets I Purchased Online?
In the event that you are unable to locate the original email from etix.com after purchasing tickets online, we kindly request that you <strong><a href="mailto:info@michrenfest.com">send us a message</a></strong> and we will be more than happy to reissue the tickets to you via email.
Guest Services
Is HollyDazzle wheelchair accessible?
The event takes place amidst serene natural surroundings of snow, grass, dirt, mud, rocks, and gravel. Visitors using wheelchairs and motorized wheelchairs are welcome to attend. We also have designated parking spaces and portable toilets that are easily accessible for individuals with disabilities.
Is there handicap parking available?
Handicap parking is available. Parking is located near the front gate entrance.
What are the film & photo rights?
All film rights are reserved. Commercial use of photos, videos or audio tapes made at the festival without written permission from the marketing department is strictly prohibited. Any cameras with lenses over 12 inches must have prior approval from the marketing department to shoot photos on the Michigan Renaissance Festival grounds. If you have any questions, please call 248-634-5552.
Notice: At this event, photos and videos may be recorded. By attending this event, you may be included in these photos and videos. Your attendance at this event grants your permission to be in these photos or videos, which may be used for marketing/promotional purposes. Thank you for your cooperation.
What type of bathroom facilities do you have?
Our premises are equipped with portable toilets featuring hand sanitizer dispensers. Additionally, we offer handicap accessible portable toilets for the convenience of all attendees.