Email Hosting
Envelope Gateway - Managing Outgoing Emails in cPanel
The Enmail Gateway is a powerful tool integrated into cPanel to help you monitor, manage, and control your outgoing emails. With detailed logs, quarantine management, and actionable insights, the Enmail Gateway ensures better transparency and control...
How to solve '550 sender verify failed' error message?
Problem: When you try to send an e-mail message, you may receive the following SMTP error message: 550 Sender verify failed. Cause: This error message occurs when the sender's e-mail account does not exist in cPanel, or when the domain's MX entry re...
How to configure Email Routing and MX records for Google Mail
If you're planning to use your domain with Google Mail, you'll need to make a few configuration changes. This guide will walk you through the process. Setting Your Mail Routing to Remote Mail Exchanger Access cPanel: Log into your cPanel account. Na...
Email – What is the difference between SSL, TLS, and STARTTLS?
Overview The terms SSL, TLS, and STARTTLS are often used in relation to securing a connection, but not everyone knows what these mean. This article should help provide some basic information about each term. SSL SSL stands for “Secure Sockets Layer”,...
How do I configure my 'Email Routing' in cPanel?
Mail Exchanger Options Explained: Unless you have a particular setup that needs these explicitly stated, you are able to select "Automatically Detect Configuration". Please note, however, this setting can cause inconsistencies - it would a...
What is the maximum email attachment size?
At Brixly, we maintain a generous limit of 50MB for the size of email messages. This limit is considerably higher than many Internet Service Providers (ISPs), which often block messages larger than 20MB. Please be aware that this 50MB limit encompass...
The cPanel Default Address and Why Catch-All Mailboxes Are a Bad Idea
When managing your email accounts through cPanel, you might come across the concept of a "catch-all" mailbox. While it might seem convenient to have all emails sent to non-existent addresses on your domain redirected to a single mailbox, th...
Understanding and Resolving the 550 5.7.1 [ESA] Sender Blocked Error
If you are encountering the "550 5.7.1 [ESA] Sender Blocked" error, this means that our systems have detected significant abuse from your email account, which could include spam emails, bulk emailing, high complaint rates, or sending to a l...
Connecting an Email Client to a Mailbox
Introduction: This Knowledge Base (KB) article provides a comprehensive guide on how to connect an email client to a cPanel or DirectAdmin mailbox. The process involves gathering the necessary information and configuring the email client settings. P...
How to Obtain Email Headers: A Step-by-Step Guide
Email headers provide valuable information about the journey of an email from the sender's server to the recipient's inbox. They can be useful for troubleshooting email delivery issues or for identifying the source of spam emails. This guide will sho...
How to Change Your Email Account Password or Mailbox Quota in cPanel
Managing your email account effectively includes tasks such as changing your email password and adjusting your mailbox quota. This guide will walk you through these processes using cPanel. Changing an Email Account Password Access cPanel: Log into y...
Creating Autoresponders Using cPanel
Autoresponders are a valuable tool for any business, saving you time by automatically sending a reply to any email sent to a specific address. They're ideal for acknowledging customer inquiries or letting people know you're unavailable. Here's how yo...
Why are my emails being marked as SPAM?
Emails being marked as spam is a common issue faced by many users. This can occur due to various reasons, from the originating domain name being blacklisted to the recipient mail host requiring additional validation. This guide will help you understa...
Why am I not able to send mail via my PHP script or application?
If you're having trouble sending emails from your PHP script or application, it could be due to the way your application is configured to send emails. By default, many PHP applications use a protocol called PHPMail(), which can lead to several issues...
Enabling PHPMail() on Your Account
PHPMail() is a function used by PHP to send emails directly from a server. However, due to its frequent misuse by malicious users to send spam and other unsolicited emails, we have decided to disable this function by default. This measure is taken to...