Google Support Services is an official Google app that allows you to share your Android device's screen with a Google support center employee so that you can receive personalized assistance with any issues you are experiencing. With the app installed on your device, it will only take you a couple of taps to share your screen with the assistant who will personally guide you to solve the problem.
When using Google Support Services to share your screen, the Google assistant will not be able to control your device but will be able to see everything that happens, and so will be able to give you instructions straight away. However, you can pause or stop the process at any time. It is important to note that only the Google support center employee will be able to send the screen-sharing invitation.
This app comes pre-installed on all devices in the Pixel and Nexus ranges, running on Android 7.1.1 or higher. However, you can also manually install it on any device with an Android 5.0 operating system or higher.
Google Support Services is a very useful app for Pixel or Nexus device users who are experiencing problems. Thanks to this app, a professional will be able to help you remotely and completely free of charge. With a bit of luck, in just a few minutes, they will be able to solve all your problems without you having to take the device to a specialized store.
