Get Help Tutorials

We have 36 different types of resources. The two main categories are Therapy and Support. Therapy includes licensed health providers such as medical care, individual therapy or substance use counseling. Support includes unlicensed resources such as peer counseling, advocates, care coordination, shelters or transportation.

If you have problems navigating or find something is wrong with the website you can contact our team by scrolling to the bottom of any page and clicking one of the options under the “Contact” section. Click it to open a form and send us a message.

Our tutorials below will guide you through everything you need to know including creating and managing an account, searching for resources and building resource lists. Scroll down to learn how to use the Resource Database.

– The Advanced Search Filters allows you to see search results that are more specific to your needs. To see all the filters click the blue “More Filters” button. Select any filters you want and then click the green “Search” button. Filter options include:

– Name or Speciality. This allows you to filter by the title of the resource, keywords in the description or by the type of specialties listed.

– Service Type. These are the types of services a particular resource offers. They’re broken down into two categories of THERAPY and SUPPORT. Each category has many sub-categories. Therapy resources include services offered by licensed mental health, medical health or substance use professionals. Support resources do not need to be licensed and include things such as legal support, case management and peer support.

– Near City or Zip. This lets you order the search results by how close it is to a certain location.

– Insurance. Filter by the type of insurance the resource accepts. Not all resources accept insurance. This is typically used for resources in the Therapy category.

– Setting. This is a super useful (and often underutilized) field. It lets people filter the resources by the setting where a particular service takes place. In the health field this is sometimes called the “Level of Care.” Generally the level of care should match the intensity of a person’s needs. This field is organized from the lowest level of care needed (home) to the highest (nursing home). It’s particularly powerful when using the “Service Type” filter.

– Funding Options. There are many funding options people don’t know about. You can filter by common ones such as Low fee, No fee, or Sliding Scale. You can also filter by options that are unique to our local area such as the Community Wellness Fund (aka CWP), School-Based Mental Health Fund or the Block Grant.

– Communication Method. This field allows you to filter by how the way the resources can communicate with you while providing their services. For example, you can filter whether they offer therapy sessions by video, phone or in-person.

– For Ages. Filter by the ages the resource serves.

– Approaches. This field filters resources by the type of therapies or treatments they offer . For example, you can find resources that offer Cognitive Behavioral Therapy, EMDR, or Medicalized interventions, like Transcranial Magnetic Stimulation.

– Provider Types. Filter by the titles of the providers at the resource. Some examples are: Nurses, Doctors, Case Managers, Social Workers, Psychologists or Psychiatrists.

– Language Spoken. You can select by the languages services are offered in.

The Sort option  allows you to order the resources in specific ways. Resources are ordered alphabetically by default. To change the Sort options click the “A-Z” button. *Note: You can not sort after you’ve already clicked search. Sorting options include:

– A-Z. This orders the resources alphabetically by the name of the program. There’s no program title it will be by department and if there’s no department it will by the name of the organization.

– Recently Updated. This orders the resources by what was most recently updated by our team.

After you’ve completed a search you will see the “Email” and “SMS” buttons above the search results.

Clicking the “Email” button automatically starts an email for you with a link to the search results and the subject line “Seach.” Choose who you want to send it to and send the email.

Clicking the “SMS” button will open your default text app if you have one on your phone or computer. A link to the search results will automatically be added to the text. Then just select who you want to share it with and send the message.

The person will recieve your email or text with a link to the resources.

If the person is logged in when they open the link they will be able to see the seach results and the advanced search filters. If they’re logged out they’ll just see the search results. They’ll be able to click on the titles of each resource to see details.

If you haven’t made a list yet click “Save to New Resource List.”

You’ll be able to add a title to the resource list, write a description and decide whether you want the list to be Public or non-Public. If it’s public anyone can see it on the list of resources on the Get Help website. If you choose non-Public it won’t be shown in the directory of resource lists.

At the top right of the page click on the main menu where it says “Lists” and then click “My Lists.”

If you’re on a phone or tablet you’ll see three horizontal lines like this:

Clicking on it will reveal the main menu. Simply click the menu items. Then click “My Lists.”

Clicking the “Email” button automatically starts an email for you with a link to the search results and the subject line “Seach.” Choose who you want to send it to and send the email.

Clicking the “SMS” button will open your default text app if you have one on your phone or computer. A link to the search results will automatically be added to the text. Then just select who you want to share it with and send the message.

The person will receive the link to the Resource List.

When you add or remove a resource from the list it will update the resources the person sees next time they visit the link to the list. This means you don’t have to send them a new link to the list, just update it on our website.

We work hard to keep the details on each resource accurate so you can have confidence the information you share with people is up-to-date.

Clicking the “Suggest Edit” button will open a popup form. Under the “Reason for Reporting this Resource” option select “Incorrect Details.”

Then, write a description of the error and what the correct info is.

Clicking the report button will send us your message. We will verify the suggestion and update the resource.