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Gafner Hospitality Group Values

“these values are not optional, they are expected” – Sean Gafner

  1. “YES” is the answer – now what was the question? We take pride in saying “yes” to our guests, even when we aren’t able to fulfill their exact request there is always a way to say “no” with a “yes” attitude. We are a “yes” restaurant!

  2. Professionalism – Interact with our guest as though their opinion of the restaurant and our reputation is entirely based on you because it often is. Don’t speak with them like they are your friends, rather find a way to connect with them authentically while avoiding unprofessional slang.

  3. Honor & Inclusion – Choose to honor everyone at all times; this includes guests, co-workers and management. It takes all of us to create the culture of honor that we all enjoy being a part of. As long as you are a loving person, you are welcome and wanted as staff, management, customer or associate. We only discriminate against hateful people.

  4. Teamwork – Becoming a team is just the first step towards the actual goal which is becoming family! Teamwork means that everybody’s station is your station when you’re in it, and personal feelings shall never interfere with performing this way. If we all fight for each other we all win together, and life is more enjoyable for everybody.

  5. Self-Motivation – You are expected to continually grow your product knowledge and service skills, beyond the training you receive from us. We’re always either getting better or getting worse; there’s no such thing as staying the same.

  6. Sustainability – As a company we’re committed to making sustainable choices that reduce energy use, water waste and landfill waste. We purchase product as locally possible in order to reduce the emissions caused by packing and shipping (trucks, trains & planes); this also supports local families and strengthens our local economy. We only purchase Energy Star appliances. We are committed to reducing single use plastics in every way we can find.

  7. Generosity – We give away 40% of our profit every quarter: 10% to local non-profits, 10% to our hourly staff, 10% to managers and 10% to our Directors. We also offer all members of our staff a 401(k) program in which we match up to 4% of their salary to encourage them to build towards their future. We off free memberships to Longmont Climbing Collective and Longmont Athletic Club. We offer free chiropractor visits, paid time off, and tickets to both Avalanche and Nuggets games!

We believe that these values are important for any business, and we want to be leaders of good business practices in Longmont and beyond.