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Privacy Policy

Last Updated: February 7, 2025

1. Introduction

Welcome to Fetchub (“the Plugin”). Your privacy is important to us. This Privacy Policy explains how Fetchub collects, uses, and protects your information when you use our plugin.

2. Prominent Disclosure

  • Fetchub does not collect personal data from free users.
  • For PRO users, we collect email addresses, payment details, and subscription status for account management and billing purposes.
  • All fetched data is stored locally in your system and never transmitted to external servers.
  • We do not sell, share, or misuse any collected data.
  • By using this plugin, you consent to this data collection as outlined in this Privacy Policy.

3. Information We Collect

3.1 Free Plan Users

  • No personal information is collected.
  • Only the data that you explicitly request to fetch is stored locally.
  • Basic plugin functionality data may be collected, including:
    • Browser type and version.
    • Installation status.
    • Selected sources and settings.
    • Local user preferences.

3.2 PRO Plan Users

We collect the following information for PRO users to manage subscriptions and provide services:

Account Information:

  • Email address for account management.
  • Payment information (processed securely via a third-party payment provider).
  • Subscription status and plan type.

Plugin Data:

  • Fetched content from sources you choose.
  • Selected language, AI model, and settings.
  • User preferences and plugin settings.
  • Basic usage statistics.

Payment Information:

  • Payments are securely processed via Stripe, and Fetchub does not store payment details.
  • All payments are processed securely through Stripe, a PCI DSS-compliant payment provider. Fetchub does not store or process payment details directly. For details on how Stripe handles your payment information, please refer to Stripe’s Privacy Policy.

3.3 Automatically Collected Information (For All Users)

  • Browser type and version.
  • Plugin installation status.
  • Basic plugin functionality data.
  • For fraud prevention and abuse protection, Fetchub temporarily collects user IP addresses during the trial verification process to prevent multiple activations. These IP addresses are discarded immediately after the verification process and are never stored beyond this step. Stripe may collect additional payment-related information in compliance with PCI DSS standards.

4. How We Use Your Information

4.1 Free Plan Users

We use collected information to:

  • Provide essential plugin functionality.
  • Maintain fetching capabilities.
  • Ensure compatibility with your system.

4.2 PRO Plan Users

We use collected information to:

  • Manage your subscription and account.
  • Provide and maintain advanced features.
  • Process payments and send transaction notifications.
  • Improve and optimize plugin performance.
  • Respond to user requests and support needs.
  • Comply with legal obligations.

PRO users are not eligible for refunds after purchase. However, refunds may be issued in cases of duplicate charges, failed service activation, or technical issues preventing the plugin from functioning properly. For detailed refund conditions, please see our Refund Policy.

User Consent:

  • PRO users must actively opt-in before providing their email and payment details for subscriptions.
  • This data is used only for authentication, billing, and feature access.

5. Data Storage and Security

  • All fetched data remains locally stored in your system.
  • We do not transmit personal data to external servers.
  • Subscription and payment information is securely handled via a third-party payment provider.
  • We implement appropriate security measures to protect your information.
  • Collected data is stored locally and is never transmitted externally. Users can delete their fetched data at any time by clicking the ‘Clear Data‘ button in the plugin.
  • IP addresses used for fraud detection are not stored permanently and are discarded after the verification process.

6. Cookies and Tracking Technologies

We use session cookies and local storage to maintain user preferences and authenticate PRO users. We do not use third-party tracking or analytics cookies.

We use cookies to:

  • Store user preferences and settings.
  • Authenticate users and manage sessions.
  • Track anonymous usage data for analytics and performance optimization.
  • Improve security and prevent fraud.

Cookie Management:

  • These cookies are necessary for the proper functionality of the Plugin and cannot be disabled by the user.
  • If you do not agree with the use of cookies, you may uninstall the Plugin and request data deletion at any time.

7. Third-Party Access

  • We do not sell, trade, or transfer your information to third parties.
  • The Plugin interacts only with publicly available sources to fetch data.

8. Your Rights

You have the right to:

  • Access your data stored by the Plugin.
  • Request deletion of your data and uninstall the Plugin.
  • Opt out of future data collection by disabling or uninstalling the Plugin.

To request account deletion and removal of subscription-related data, email us at privacy@fetchub.com. Cancellation of a Stripe subscription does not automatically delete account data; users must request full data deletion separately.

9. Changes to Privacy Policy

We may update this Privacy Policy periodically. Continued use of the Plugin after any changes constitutes acceptance of the updated policy.

10. Contact Information

For privacy-related inquiries, please contact:

Fetchub
8 The Green, STE B
Dover, Delaware 19901
United States
Email: privacy@fetchub.com

11. Compliance

This Privacy Policy complies with applicable United States federal and state laws regarding data protection and privacy.

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