Tracking & Reporting Archives - Get More Online Reviews

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Setup & Configuration

11

What do the different user levels look like?
Do I need to set up more than one module for multiple offices?
Can I set up more than one office?
What does the new user email look like?
How do I properly edit the different field types in follow-up questions for 1-3 star reviews?
How do I edit the follow-up questions for 1-3 star reviews?
How do I edit my policy page?
How Do I Change My Rating Style?
How do I change my login password?
How do I share Google reviews on Facebook using the Review Sharing feature?

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Using the System

5

How do I customize my client or customer feedback questions?
How do I resolve a file?
How do I assign a file to an employee?
How do I set up the reminder/overdue feature for files that have not been worked on?
How do I organize by file type?

Internal Communication

5

Is there a way to change the language for non-English speaking clients who want to leave reviews?
What Does a Customer See When Leaving a Non-Positive Review?
What Does a Customer See When Leaving a Positive Review?
How do I utilize automatic follow-up e-mails to promote Facebook/Google sharing?
How do I leave notes in a file/notify a customer from the system?

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External Marketing

12

When is the best time to ask for reviews? (Buying Five Minutes Strategy)
How To Share a Feedback Automatic Review to a LinkedIn Business Page
How do I adjust the logo on my public profile?
How do I add/adjust the headshot on my public profile?
How do I adjust the CTA on my public profile?
How Can I Only Show 4-5 Star Reviews on my List Reviews Embed?
How Can I Market the Reviews Module?
How can I request feedback from within the Reviews Module?
How do I use “Review Reminders” feature to ask clients for reviews?
How to embed a review widget or rating badge on my website?
Do you offer a bulk way to request customer feedback?
What review platforms can I connect?

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Tracking & Reporting

3

How Do I Know if Someone Opened a ‘Request Feedback’ E-mail?
How Can I Pull Reports?
How do I know if a customer clicked on Facebook/Google after leaving a positive review?

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Partners & Automation

3

Can I White Label your reputation management software?
Can I become a reseller for your reputation management software?
Do you offer an Online Reviews API?

Tracking & Reporting

How Do I Know if Someone Opened a ‘Request Feedback’ E-mail?
How Can I Pull Reports?
How do I know if a customer clicked on Facebook/Google after leaving a positive review?

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