1. Is this a subscription or one-time payment?
Stater and Ultimate are typically one-time license fees.
Managed Infrastructure is a monthly or annual subscription due to ongoing server management and maintenance.
2. Are these one-time payments or subscriptions?
Stater and Ultimate packages: One-time payment.
Managed Infrastructure : Monthly subscription.
3. Can I upgrade later?
Yes, you can upgrade at any time by paying the price difference between packages. No need to repurchase from scratch.
Stater -> Ultimate.
Stater or Ultimate → Managed Infrastructure.
4. Do I get the source code in the Starter package?
No, source code is not included in the Starter package.
If you need full code access, choose the Ultimate package.
5. What’s included in the Ultimate package?
This package includes:
- Full backend & frontend source code
- Web platform
- Mobile apps
- Developer documentation
You can fully customize and extend the platform.
6. Does the Self-Hosted package include hosting?
No, you are responsible for your own hosting, server setup, and maintenance for all Self-Hosted packages. We will support if you have any problem when installing.
7. What is the Managed Infrastructure package?
Managed Infrastructure is an all-in-one solution that includes:
- Software license (purchase separately).
- Fantasy Engine on client-owned VPS or cloud infrastructure.
- Fantasy Engine API data (fair usage).
- Installation, updates, backups, and monitoring.
It’s the fastest way to launch with no technical work required.
8. Do I get source code access with Managed Infrastructure package?
Depend on the license you purchased.
9. Why is there a setup fee in Managed Infrastructure?
The one-time setup fee covers:
- Server provisioning
- Software installation
- Configuration and optimization
The setup fee is charged only once with your first payment.
10. How am I charged for Managed Infrastructure?
First payment: Setup fee + first month.
After that: Monthly subscription only.
11. Does the Managed Infrastructure package include sports data?
Yes, Fantasy Engine API data is included under a fair usage policy suitable for small to medium platforms.
12. Is the API usage unlimited?
No, API access is subject to fair usage to ensure platform stability.
If your usage grows significantly, we’ll recommend an upgrade.
13. Can I purchase sports Data ONLY?
Yes, you can purchase at API page in our site.
14. Can I cancel the Managed Infrastructure subscription anytime?
Yes, you can cancel at any time. Your service will remain active until the end of the current billing period.
15. Are there any refunds?
Self-Hosted packages: Non-refundable after delivery.
Setup fees: Non-refundable.
Managed VPS subscription: No prorated refunds, but you can cancel anytime.
16. What happens to my data if I cancel Managed Infrastructure?
Everything is there on your own hosting.
17. Can I monetize my platform?
Yes, you may monetize through:
- Subscriptions
- Memberships
- Entry fees
- Ads
As long as it complies with local regulations.
18. Is sports data included?
Sports data is not included by default with self-hosted package.
Fantasy Engine offers optional integration with third-party sports data providers.
Data access is subject to the provider’s terms and availability.
19. Can I use my own payment gateways?
Yes, Fantasy Engine supports multiple payment gateway integrations depending on your region.
20. Is this suitable for betting or gambling businesses?
Fantasy Engine provides technology only.
Clients must ensure:
- Legal compliance
- Licensing (if required)
- Responsible use
We do not provide legal approval or operational services.
21. Does Fantasy Engine support betting features?
The platform supports optional prediction and outcome-based mechanics, which clients may enable or disable.
Compliance with local laws and regulations is the sole responsibility of the client.
22. Who owns the data and users?
You do.
User data
Transaction records
Platform content
Fantasy Engine does not access or control client data.