Integrate CRM with Your Core Business System

1C

Pipedrive + 1C:ERP UA version

Unlock seamless alignment between sales and enterprise resource planning. With this integration, data flows automatically between your CRM and ERP — from leads and deals to financials, inventory, orders and fulfillment — without repetitive manual work.

Increase visibility across customer lifecycle and operational processes — all from one connected digital backbone.

Drive Operational Efficiency Across Your Enterprise

1C:ERP is a comprehensive business management platform that automates finance, production, sales, inventory, HR and analytics in one system. It provides real-time monitoring of key performance indicators, enterprise-level control over processes, and a unified system for decision-making.

When combined with Pipedrive, your sales pipeline feeds live data into your ERP workflows — reducing errors, speeding up quoting to invoice cycles, and synchronizing customer information throughout your organization.

Manual Data Handovers Slow You Down

Disconnected systems lead to duplicate entries, inconsistent data, and delays between sales closing and fulfillment operations. Without integration, your teams spend hours transferring deal information into ERP, updating orders, and reconciling records.

With automated integration between Pipedrive and 1C:ERP UA, data moves seamlessly between systems, eliminating silos and giving your teams more time to focus on strategy and growth.

Unlock Growth — Automate, Align, Scale

Real-time enterprise visibility: Sales, finance, inventory and production data unified in one workflow.

Reduce manual work: Integration cuts redundant entries and minimizes data errors across CRM → ERP processes.

Accelerated decision-making: Get up-to-date performance dashboards and cross-department insights.

Scale with confidence: 1C:ERP supports growing businesses with full business process automation and analytics.

Up to 30% faster order to fulfillment cycles and faster sales closing with integrated pipelines.

What they say #2

eXpanby at a glance

Real CRM clarity. Measurable sales impact.

We help growing teams turn Pipedrive into a system they actually trust. Every setup, optimisation, and workflow is designed to support real sales decisions.

CRM projects
51 +
Industries served
12 +
Hands-on delivery
100 %
Years experience
8 +
Need Help?

Don't hesitate to contact us for more help.

Whether you’re exploring Pipedrive for the first time or you’re looking to optimise your existing setup, eXpanby’s experts are here to guide you.

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Sales & CRM Questions

Frequently Ask Questions.

Your questions, explained – we’ve gathered the queries we hear most often and given straightforward responses to help you decide if we’re the right partner.

eXpanby is a team of CRM professionals specialising in Pipedrive implementation, onboarding, and sales process automation. We design CRM systems not just for management visibility but for sales teams to actually use in their daily work. Our goal is to help businesses unlock new revenue opportunities, automate repetitive administrative tasks, improve collaboration, and focus on building stronger customer relationships. We integrate tools such as Meta, LinkedIn, WhatsApp, ERP systems, Field Service Management platforms, VoIP solutions, Business Intelligence tools and more, creating one connected ecosystem around Pipedrive.

We primarily work with small and medium-sized businesses across industries including Technology and IT, Energy and Utilities, Agriculture, Manufacturing, Business Services, Healthcare, Automotive, Finance, Construction, Professional Services, and Media and Entertainment. We serve clients across Europe and beyond. Our multilingual team supports Latvian, Lithuanian, Estonian, Ukrainian, English, Russian, German, and Polish, ensuring smooth CRM adoption and communication across international teams.

Our quick-start onboarding approach allows your Pipedrive CRM to go live quickly and efficiently. We set up the system structure, pipelines, user roles, permissions, data migration, essential automations, reporting dashboards, and key integrations. After the setup, we train administrators, managers, and sales users so everyone understands how to use the system confidently. In just a few focused sessions, your team can begin working in a fully functional CRM environment and start closing deals, with optional follow-up sessions to refine and optimise the setup.

We build custom integrations that connect Pipedrive with a wide range of business tools including Meta advertising platforms, LinkedIn and Surfe, WhatsApp, VoIP systems such as CloudTalk, Field Service Management solutions like Frontu, ERP and accounting systems, Business Intelligence dashboards, websites and lead forms, and mobile productivity environments such as Samsung DeX. If your system has an API, we can integrate it. Our goal is to eliminate double data entry and create a single, reliable source of truth across marketing, sales, finance, and operations.

CloudTalk integrates your calling system directly into Pipedrive, allowing sales teams to make and receive calls within the CRM. All call activities are automatically logged under contacts and deals, recordings can be stored, and workflows can be triggered based on call outcomes. This improves visibility into communication history, ensures consistent follow-ups, and enhances team performance tracking.

The Frontu integration connects sales and service operations by automatically creating service jobs when a deal is marked as won in Pipedrive. Customer and asset data synchronise between systems, technicians update job progress in Frontu, and completion notes sync back to Pipedrive so sales teams stay informed in real time. Samsung DeX enhances mobility by allowing sales professionals to use Pipedrive in a desktop-like environment directly from their mobile device, which is especially useful for field sales, on-site presentations, and immediate deal updates.

Surfe connects LinkedIn directly with Pipedrive, enabling users to add LinkedIn contacts to the CRM with a single click and synchronise conversation history. It enriches contact data and allows deals to be created directly from LinkedIn interactions. This significantly streamlines outbound prospecting and reduces manual data entry for sales teams relying on LinkedIn for lead generation.

Yes. Our role does not end after implementation. We provide both on-site and online training for administrators, managers, and sales representatives, along with continuous support and process optimisation guidance. As your business evolves, we help refine workflows, integrations, and automation to ensure your CRM continues to support your growth. We position ourselves as a long-term partner focused on sustainable sales success rather than a one-time implementation provider.

Grow your business with eXpanby

Don’t let a bad sales process cost you 10% of revenue

Only 14% of companies have a clear, consistently followed sales process, meaning most businesses are winging it and wasting precious time. This lack of structure has a real price: 44% of companies lose more than 10% of their annual revenue because of inaccurate CRM data and disjointed workflows.