1. Are all products on evisucollections.com authentic?
Yes. All items sold on our site are 100% authentic and sourced directly from Evisu or authorized suppliers. We do not sell replicas or counterfeit products.
2. How can I check if my Evisu jeans are genuine?
Genuine Evisu jeans are made from premium denim, with detailed stitching, high-quality hardware, and the Evisu logo. If you have doubts, email photos to care@evisucollections.com for verification.
3. Do you ship to the USA?
Yes. We ship across the USA using trusted delivery partners. Shipping times vary by location and will be shown at checkout.
4. What is your return policy?
We accept returns within 30 days of delivery, as long as items are unworn, unwashed, and in their original packaging. Contact care@evisucollections.com for return instructions.
5. How do I choose the right size?
Refer to our size chart on each product page. If you need help, email us with your measurements at care@evisucollections.com and we’ll recommend the best fit.
6. Can I get tracking for my order?
Yes. Once your order is shipped, you’ll receive a tracking link via email.
7. Do you sell women’s Evisu jeans and apparel?
Yes. We carry a range of men’s and women’s styles, including jeans, hoodies, jackets, and t-shirts.
8. Do you sell unisex Evisu products?
Yes. Many of our Evisu hoodies, t-shirts, and accessories are designed as unisex, meaning they can be worn by anyone.
9. How can I style unisex Evisu clothing?
Unisex Evisu clothing can be paired with jeans, cargo pants, or shorts. Many customers layer hoodies and jackets for a relaxed streetwear look.
10. How can I contact customer service?
You can email care@evisucollections.com for any questions about orders, sizing, or products.