INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, you will receive the same product that you see in the picture. However, please note that the actual color of the product may slightly vary from the color shown on the website due to lighting and monitor settings.

Where can I view my sales receipt?

You can view your invoice on the 'My Accounts' page under 'Orders' section.

How can I return an item?

Yes, you can initiate a return request through your 'My Account' page by going to the 'Return Requests' section. However, we request you to read our Returns and Refund policy page before initiating the return process.

Will you restock items indicated as “out of stock?”

Yes, we do restock items that are indicated as "out of stock" if there is enough demand for the product. However, the restocking of items is subject to management approval.

Where can I ship my order?

Ethical Elements ships its products to almost all locations across the globe. However, there may be some rare circumstances where the courier service is unavailable in certain areas and we may not be able to deliver our products to those locations. Please use our pincode checker on products page to check the serviceability and delivery status for your location.