EPIC is for everyone.
We are committed to creating a museum experience that is open, inclusive, and accessible to all visitors. Our initiatives include sensory-friendly evenings, a dedicated Quiet Room, wheelchair access across all levels, carer tickets, and multilingual guides.
We provide regular staff training to support visitors with diverse needs, and we work with community groups to ensure every guest feels welcome. Our goal is simple: to make our museum and stories accessible to everyone.
Sensory-Friendly Evenings
At EPIC, we’re proud to offer Sensory-Friendly Evenings — special sessions designed to make the museum calmer and more comfortable for neurodiverse visitors and anyone with sensory sensitivities.
During these evenings, audio is muted, captions appear on all screens, and guests receive a colour-coded passport to guide them through each gallery. Our team is trained to provide support, from recognising JAM cards and Sunflower badges to offering Sensory Kits and pointing out our Quiet Room.
Please check our Events page for details of our next Sensory evening.
Accessibility Contact and Support
If you have specific access requirements or would like to plan or discuss your visit in advance, please don’t hesitate to get in touch:
Email: info@epicchq.com
Phone: 353 (0) 1 906 0861
Website: https://epicchq.com
Getting Here
Walking
Walk east from the Bridge along Eden Quay with the River Liffey on your right. Continue along Custom House Quay straight past the historic Custom House until you see an arch on the left, beside CHQ. The entrance to EPIC is beside this arch.
We’re just 8 minutes walk from O’Connell Bridge!
Parking
Q-Park (formerly ParkRite) IFSC Car Park nearby can be found next to EPIC on Commons Street, to the rear of Hilton Garden Inn Hotel.
There are electric vehicle charge points in the area. Please click here to view a map with more detail.
EPIC is located in The CHQ Building on the north side of Custom House Quay. It is 5 minute drive from Dublin Port, the south exit of the M50 tunnel and the East Link Toll Bridge.
Sat Nav coordinates: -53.348899, -6.246032
Hop On Hop Off
- DoDublin Tour Bus – Get off at Custom House Quay stop
- City Sightseeing – Get off at Stop 20
Dublin Bus
North Wall Quay, stop 123531
- Take the 14, 15, 27, 31, 32, 42, 43, 53 or 130 bus to Amiens Street/Connolly Station
- The G-Spine Route G1 and G2 buses run 24 hours a day, stopping at the Hiton Garden Inn
View Dublin Bus times
Luas
Take the Red Line to Georges Dock stop. Please note: George’s Dock Luas Stop is currently closed and will reopen in Dec 2026. However, we’re only a 2-minute walk from Connolly station!
View Luas times
Train
- We are a 5 minute walk from Connolly Station
- We are a 7 minute walk from Pearse Station
- We are a 7 minute walk from Tara Street Station
View train times
Key Accessibility Features
Visitors who are Deaf or Hard of Hearing
We’ve made our stories easier to follow:
– Closed captions on all films and audio-visuals
– Printed scripts available in 8+ languages
Visitors who are Blind or Have Low Vision
We welcome all visitors with visual impairments:
– Guide and assistance dogs are welcome
– Consistent gallery layouts
– Audio wayfinding and exhibition guides in development
Visitors with Mobility Needs
Getting around is easy:
– Fully wheelchair accessible with lifts to every level
– Accessible restrooms on all floors
– Wide, unobstructed pathways
– Wheelchairs available at the front desk
Visitors with Learning Disabilities or Cognitive Impairments
Our exhibitions are designed to be clear and easy to enjoy:
– Simple layouts and easy-to-read signage
– Staff trained to provide clear, concise support
Visitors with Autism or Sensory Sensitivities
We’re working to make visits calmer and more flexible:
– Trained staff with awareness of JAM cards and Sunflower badges
– Sensory Kits available on request
– Dedicated Quiet Room for breaks
– Developing autism-friendly hours with reduced crowds and dimmed lights
Carer Tickets
Carers always go free with a paying visitor.
Need more than one carer ticket? Email us at info@epicchq.com
Multilingual Support
Audio guides and scripts in nine languages (with more coming soon, including Ukrainian and Russian)
Digital Accessibility
We’re improving EPIC online too:
– Alt text on images
– Better colour contrast
– Screen-reader compatibility
– Working towards WCAG 2.1 AA
Note: Some pages include embedded third-party content (e.g. TikTok videos). While we aim to ensure our own content meets WCAG 2.1 AA, we do not have full control over the accessibility of third-party widgets.
Quiet Room
A calm space for visitors who need time out, especially those with sensory needs. (Please note: quiet but not private.)
Future Improvements
We’re not stopping here. Our Accessibility Working Group is:
– Seeking AsIAm accreditation
– Adding braille EPIC passports
– Expanding features based on visitor feedback
