Messages, Additional Confirmation Emails, and Reminders for Scheduling Partners

1. Enter Your Message

Enter your "Message" when creating a scheduling URL or in template settings.

2. Display on Scheduling Page

Your "Message" will be displayed on the created scheduling page as shown in this image.

1. Enter Post-Scheduling Message

Enter your "Post-Scheduling Message" when creating a scheduling URL or in template settings.

2. Display on Scheduling Page

After scheduling is completed, it will be displayed on the created scheduling page as shown in this image.

3. Display in Calendar Invitation Email and Google Calendar Event

Additionally, if your scheduling partner provides their email address, this message will be displayed in the invitation email sent through Google Calendar and in the Google Calendar event details as shown in this image.

Normally, when scheduling is confirmed, an invitation email for the confirmed event is sent to the attendee from the organizer's Google Calendar.
However, depending on how Google Calendar's invitation emails work and the recipient's email or calendar environment, the following issues may occur:

• For first-time attendees, the email subject may display "(Unknown sender)"
• If the attendee uses a calendar or email client other than Google Calendar, differences in timezone handling may cause the event time to appear unclear or incorrect

These issues depend on Google Calendar's invitation email specifications and the recipient's environment, and do not always occur. However, they may cause confusion in some cases.
If you frequently schedule with external contacts or people you're meeting for the first time, we recommend turning this setting ON. When enabled, a scheduling confirmation email from Aitemasu will be sent in addition to the Google Calendar invitation email.
Please see below for setup instructions and email content.

1. How to Set Up

Turn on "Send additional confirmation email to attendee".

2. Email Content

When this setting is ON, in addition to the Google Calendar invitation email, a scheduling confirmation email will be sent from Aitemasu.
The email content is as shown in the image.

Setting Location

When creating a scheduling URL or in template settings, you can find Email Reminder settings within the "Post-Confirmation Actions" group. Premium plans can set up to 3 reminders, while other plans can set up to 1 reminder.

Each Reminder Settings

For each reminder, you can configure the following settings:

• Reminder Time…Set the time when the reminder email will be sent. The reminder email will be sent before the scheduled event start time by the amount of time you set here.
• Reminder Email Body… The email body that will be sent to your scheduling partner when the reminder time arrives is displayed here. This can be customized for all plans except the free plan.

Reminder Email Behavior When Settings Are Changed

This section explains how reminder emails behave when you change Email Reminder settings after publishing a scheduling page and conducting several scheduling sessions.

• For new scheduling invitees after setting changes, reminder emails will be sent according to the latest settings.
• For existing confirmed invitees, how the new reminder email settings are applied depends on the previous settings and the current status of reminder email delivery.
  • Example 1: Not sent: If you originally had no reminder emails set up when scheduling was conducted, and you later add reminder settings, reminder emails will not be sent to existing confirmed invitees.
  • Example 2: Not sent: If you originally had only "Reminder Email 2" set up for sending when scheduling was conducted, and you later change the reminder settings, all reminder emails will not be sent to existing confirmed invitees for whom "Reminder Email 2" has already been sent.
  • Example 3: Sent: If you originally had only "Reminder Email 2" set up for sending when scheduling was conducted, and you later change the reminder settings, all reminder emails will be sent according to the latest settings to existing confirmed invitees for whom "Reminder Email 2" is unsent, as long as the reminder time has not passed.
  • Example 4: Partially sent: If you originally had "Reminder Email" and "Reminder Email 2" set up for sending when scheduling was conducted, and you later change the reminder settings, "Reminder Email" will not be sent to existing confirmed invitees for whom only "Reminder Email" has been sent, but "Reminder Email 2" and "Reminder Email 3" will be sent according to the latest settings as long as the reminder time has not passed.

In the following cases, reminder emails will not be sent:

• When the scheduling partner has not entered their email address. Note: You can ensure they enter their email address by turning ON "Require email address" in "Information Requested from Partner."
• When your Aitemasu plan is not a Premium plan, Reminder Email 2 and Reminder Email 3 will not be sent.
• When an event is cancelled on Aitemasu
• When an event is directly deleted or all participants decline from Google Calendar.
• When the event start time is changed on Google Calendar.
• When the scheduling page linked to confirmed participant data is deleted (when one-time URLs are deleted by swiping left on the Published Scheduling URL Pages or when public links are deleted).
• When the reminder time has already passed at the time the scheduling is confirmed. Additionally, by properly adjusting the Response Deadline settings and the date range presented to your scheduling partner while considering the reminder time, you can ensure that all reminder emails are sent reliably.