Access to Skylounge
EBL Skylounge is a premium airport lounge exclusively designed to serve Eastern Bank customers. These world-class lounges, strategically located at Hazrat Shahjalal International Airport, Dhaka, and Shah Amanat International Airport, Chattogram, offer a refined and comfortable environment supported by a wide range of value-added services tailored to meet the diverse needs of travelers.
Since its inception in January 2014, EBL Dhaka Skylounge has evolved into a 24/7 fully operational facility, and since May 2017, EBL Chattogram Sky Lounge has been operating daily from 07:00 to 22:00 hours, equipped with state-of-the-art amenities that cater to both business and leisure passengers. The lounges reflect EBL’s commitment to delivering a superior customer experience beyond traditional banking services.
In addition to serving premium EBL cardholders, EBL Skylounge has established strategic partnerships with healthcare partner, leading airlines for Business Class passengers, and Priority Pass—a globally recognized international lounge network.
By offering international-standard services and industry-leading amenities, EBL Skylounge continues to set benchmarks in airport hospitality while reinforcing EBL’s premium brand positioning.
Facilities Include
SKYLOUNGE, Dhaka – International Departure Passenger Lounge
Step into a world of comfort and elegance designed to elevate your travel experience.
- Indulge in a complete buffet curated by the 5-star Hotel Westin (Marriott Hotels & Resorts)
- Enjoy seamless connectivity with high-speed Wi-Fi
- Stay informed with daily newspapers and popular international magazines
- Relax with separate, fully enclosed lavatories for male and female guests
- Refresh yourself in spacious shower facilities
- Dedicated makeup area for ladies
- Diaper changing and baby feeding room for traveling families
- Separate prayer rooms for male and female guests
- Designated smoking zone
- Experience comfort in the widest lounge space (6,272 sq. ft.), offering seating for over 140 guests
- Local call facility for added convenience
- A quiet reading corner with around 300 books, including international bestsellers
- On-site first aid facility
- Convenient mobile phone charging docks
- Real-time Flight Information Display System (FIDS)
- Business center for work on the move
- Quiet room facilities (available by invitation only) for enhanced privacy
- Baby strollers and special giveaways for children
- Flight announcement system
- Television and entertainment facilities
- Special access and assistance for guests with disabilities
SKYLOUNGE, Chattogram – Domestic Departure Passenger Lounge
A calm and welcoming space designed for a relaxing pre-flight experience.
- A delightful selection of snacks and sweets from K Bakery, along with refreshments and beverages
- Reliable high-speed Wi-Fi
- Daily newspapers and popular magazines
- Separate enclosed lavatories for male and female guests
- First aid facility
- Mobile phone charging docks
- Flight Information Display System (FIDS)
- Flight announcement facilities
- Television and entertainment services
- Comfortable seating across a spacious 1,000 sq. ft. lounge area
Fees & Charges
EBL Skylounge Access Policy
- Primary Cardholders are entitled to complimentary access to EBL Skylounge, along with up to two (02) children below 12 years of age.
- Supplementary Cardholders are entitled to complimentary access, along with up to two (02) children below 12 years of age.
- Additional accompanying guests of eligible EBL debit or credit cardholders (beyond the complimentary entitlement) will be charged as per the applicable lounge access fee.
- Walk-in guests may enjoy lounge access by paying:
- BDT 2,700 / USD 27 (VAT inclusive) for Dhaka Skylounge (Access valid for every six (06) hours)
- BDT 1,200 / USD 12 (VAT inclusive) for Chattogram Skylounge Operating hours: 07:00–22:00 hours (Access valid for every three (03) hours)
- Bangladeshi passport holders will be charged in BDT, while foreign passport holders will be charged in USD.
- All payments must be made through a physical POS terminal. Cash payments are not accepted.
- Lounge access is available only for departing passengers upon presentation of a valid boarding pass.
- Business Class passengers of Kuwait Airways, Malaysia Airlines, Singapore Airlines, and Turkish Airlines are eligible for lounge access upon presentation of a valid Business Class boarding pass.
- Customers holding multiple EBL cards may use only one eligible card at a time to avail lounge access.
Eligible EBL cards:
The following EBL Cardholders are entitled to enjoy a specified number of complementary visits to Skylounge, along with a defined number of complimentary accompanying guests, as per the terms and conditions applicable to each eligible card.
|
Types of Eligible cards |
Yearly number of visits |
|---|---|
|
All Priority Debit Cards |
Unlimited |
|
All Supersaver Signature Debit Cards |
4 times |
|
All Visa Signature and Infinite Credit Cards |
Unlimited |
|
All Mastercard World Elite Credit Cards |
Unlimited |
|
All EBL Mastercard World Power Debit Cards |
Unlimited |
|
All Visa Platinum Credit Cards |
6 times |
|
All Mastercard Titanium Credit Cards |
6 times |
|
All Diners Club International Credit Cards |
6 times |
|
All Union Pay Platinum Credit Cards |
6 times |
*EBL management reserves the right to make changes and modifications at any point of time.
Applicable from 1st January 2026.
