Eastern Bank PLC. | About EBL

Eastern Bank PLC.: A symbol of stability

EBL began its journey in 1992. Within three decades, EBL grew into one of the most valuable financial institutions of the country. With a growth mindset, EBL has not only focused on ensuring profitability, but also demonstrated commitment to contribute to the economic development of the country. The chemistry behind EBL’s stellar performance is its commitment to corporate governance, its passion for innovation, and its dedication to service excellence. Considered as a smart and progressive bank in Bangladesh, EBL is now a symbol of stability.

EBL AT A GLANCE - 2024

EPS

BDT 5.53 (SOLO)

BDT 4.86 (CONSOL)
NPL

3.34% (SOLO)

3.54% (CONSOL)
Return on Equity

18.63% (SOLO)

16.25% (CONSOL)
CRAR

15.11% (SOLO)

14.65% (CONSOL)
Trade Volume Handled By EBL

USD 6.24 Billion
Loan & Advances

BDT 410,718 Million (SOLO)

BDT 412,819 Million (CONSOL)
Assets

BDT 616,050 Million (SOLO)

BDT 621,252 Million (CONSOL)
Deposit

BDT 457,692 Million (SOLO)

BDT 456,469 Million (CONSOL)

Corporate Information

Corporate Governance

Here we present the spearheads of Eastern Bank PLC who played an indispensable role from the very beginning till today.

Board of Directors | Management

Achievements

We are very much under the grip of this age of digitization and virtual reality. The market place, be it product or financial...

Directors'

Report

Investors'

Relations

Price

Sensitive Information

Vision, Mission & Values

Vision

To become the most valuable brand in the financial services in Bangladesh creating long-lasting value for our stakeholders and above all for the community we operate in by transforming the way we do business and by delivering sustainable growth.

Mission

We will deliver service excellence to all our customers, both internal and external.
We will ensure to maximize shareholders' value.
We will constantly challenge our systems, procedures and training to maintain a cohesive and professional team in order to achieve service excellence.
We will create an enabling environment and embrace a team based culture where people will excel.

Core Values

Service Excellence	We passionately drive customer delight. We use customer satisfaction to accelerate growth. We believe in change to bring in timely solution.

Commitment	We know our roadmap. We believe in continuous improvement. We do our task before we are told.

Openness	We share business plan. We encourage two-way communications. We recognize achievements, celebrate results.

Integrity	We say what we believe in. We respect every relationship. We are against abuse of information power.

Trust	We care for each other. We share knowledge. We empower our people.

Responsible Corporate Citizen	We are tax-abiding citizen. We promote protection of the environment for our progeny. We conform to all laws, rules, norms, sentiments and values of the land.

Company Milestones

2025

December 17, 2025 Eastern Bank PLC (EBL) has won the Bronze Award in the Private Commercial Bank category at the ICMAB Best Corporate Award 2025, in recognition of its significant contribution to the banking sector and the national economy.
December 15, 2025 EBL has been awarded the Silver Award in the General Banking category at the 12th ICSB National Award for Corporate Governance Excellence.
November 22, 2025 EBL got recognized for leadership in Online Acquiring, POS Acquiring, Cross-Border Credit Business, and Business Innovation, reflecting strong acquiring and portfolio execution excellence across complex payment verticals.
November 10, 2025 EBL has won the "Most Innovative Fintech Product Design of the Year" award for introducing the world's first biometric metal card — an exclusive World Elite card launchedin partnership with Mastercard Bangladesh.
September 21, 2025EBL has been awarded the prestigious GRG Global Customer Exchange Award 2025 in the "Al Empowerment Category." The award recognizes EBL's pioneering efforts in integrating cutting-edge artificial intelligence (AI) technologies to enhance customer experience and drive digital banking innovation in Bangladesh.
September 20, 2025 EBL has once again been recognized as one of Bangladesh’s most trusted and influential brands, earning the prestigious Superbrands status for the third time. This marks EBL’s third Superbrands achievement, having previously received the honor for the periods 2009–2011 and 2018–2020.
August 21, 2025 EBL has been recognized as one of the Top 10 Sustainable Banks of 2024 by Bangladesh Bank
August 4, 2025 EBL got recognition for excellence in Prepaid Cards Business (Principal Client), Cross-Border Business (Overall), Value-Added Services (VAS), and Cobrand Cards, underscoring a diversified and balanced card strategy.
February 27, 2025 Eastern Bank honors five organizations in five categories for their innovative, effective, and successful initiatives in meeting the climate change-related challenges in Bangladesh at the ‘EBL Climate Change Action Awards 2025.’ The EBL Climate Change Action Awards is an initiative of Eastern Bank in partnership with German, French, and Danish Embassies in Bangladesh.
April 24, 2025 Eastern Bank has been honored for the second consecutive year with the prestigious Digital CX Award for its outstanding Cash Management Platform, presented by The Digital Banker. This recognition underscores EBL’s continued commitment to delivering innovative and customer-centric digital banking solutions.
May 12, 2025 EBL has entered into a strategic partnership with the International Finance Corporation (IFC) to advance its climate risk management capabilities. EBL becomes the first commercial bank in Bangladesh’s banking sector to collaborate with IFC on enhancing climate risk management frameworks.
May 13, 2025 EBL partners with Grameen Digital Healthcare Solutions to support Hajj pilgrims with Digital Healthcare Services. This is a pioneering initiative of its kind in Bangladesh’s banking sector.
July 07, 2025 EBL, Mastercard launch 'world’s first' biometric metal credit card in Bangladesh, marking a significant leap forward in Bangladesh's payment technology landscape.
June 16, 2025 Eastern Bank PLC. won most Innovative Digital Bank- Bangladesh 2025 at the International Finance Awards 2025
July 19, 2025 Eastern Bank has launched the ‘SkyFlex Visa Prepaid Card’—Bangladesh’s first app-based social currency prepaid card—designed specifically for the digitally savvy youth segment. The new card was brought to market in strategic partnership with The Yours Truly and Visa.
July 18, 2025 Eastern Bank PLC has been recognized as the ‘Best Bank in Bangladesh’ at the Euromoney Awards for Excellence 2025, marking the bank’s sixth win of this prestigious international honor.

2024

December 23,2024 EBL becomes the first local bank to act as a Visa National Net Settlement Service (NNSS) agent
December 22,2024 To empower and inspire Bangladesh's growing freelancing community, EBL has launched an innovative ‘EBL Freelancer Ambassador Program’. The initiative is expected to promote financial inclusion and to contribute to the nation's economic progress.
December 17, 2024 EBL has been awarded Best Bank in the Private Sector in Bangladesh and Sustainable Bank of the Year at South Asian Business Excellence Awards 2024
December 12,2024 Ali Reza Iftekhar, Managing Director and CEO of Eastern Bank PLC., receives ‘C-Suite CEO of the Year Award’ award at the “Bangladesh C-Suite Awards 2024” organised by Bangladesh Brand Forum
December 12,2024 EBL relaunches Mastercard Platinum Aqua Prepaid Card in vertical look
December 07,2024 EBL and SOS Children’s Village join hands for youth skill development
November 27,2024 EBL joins hand with the Bangladesh Investment Development Authority (BIDA) to set up BIDA Daycare Center (BDCC). It is an initiative aimed at enhancing the work-life balance of working mothers of BIDA and the Bangladesh Economic Zones Authority (BEZA) and National Skills Development Authority Bangladesh (NSDAB).
November 16,2024 EBL received four accolades at Mastercard Excellence Awards 2024. The bank was awarded for excellence in Business (Innovation), Credit Business (Domestic), POS Acquiring Business, and Online Acquiring Business categories for 2023-24.
November 14,2024 EBL has won silver award in the Private Commercial Bank category at the ICMAB Best Corporate Award 2023.
November 04,2024 EBL and icddr,b partners in healthcare waste management and safe water access
October 28,2024 EBL introduces Financial Literacy and Entrepreneur Development Training program exclusively designed for women entrepreneurs. Curated by ADB and Bangladesh Bank, the online training program aims at empowering women entrepreneurs in Bangladesh. This self-paced training provides practical knowledge, assessments, and certification, helping women borrowers from small enterprises enhance their business success.
October 05,2024 EBL wins ICSB gold award for the sixth time at the 11th ICSB National Award for Corporate Governance Excellence 2023.
October 03,2024 EBL has launched EBL Women Payroll Suite- a first of its kind product in Bangladesh exclusively for women professionals.
September 01,2024 EBL launches Islamic Banking services
July 19,2024 EBL wins Euromoney Best Bank award in two categories: ‘Best Bank' and 'Best Bank for Corporate Responsibility' at the prestigious Euromoney Awards for Excellence 2024 held in London on July 18, 2024. EBL is the first Bangladeshi bank to receive the coveted award for the fifth time.
July 04,2024 EBL launches revamped Skybanking app
July 03,2024 EBL has been recognised as the 'Best Climate Focus Bank' during the 24th National Conference and Green Expo, titled "Policy Frameworks for Enabling Renewable Energy Investment: A Global and Regional Perspective”
June 24,2024 EBL opens 1st ever ATM services at Dhaka metro rail stations network at Agargaon station.
June 11,2024 EBL launches off-shore banking deposit program
April 28,2024 EBL collaborates with Mastercard to launch the first prepaid card for medical tourism
March 06,2024 EBL launches Korea Business Desk to facilitate bilateral trade
February 28,2024 EBL gets Euromoney Trade Finance Survey 2024 award. EBL has been ranked No 1 "Market Leader" in Euromoney domestic category in the Euromoney Trade Finance Survey 2024.
February 07,2024 EBL is first to get Bancassurance License from IDRA for both life and non-life insurance companies
January 24,2024 Eastern Bank PLC. receives highest taxpayer award
January 24,2024 EBL and icddr, b partners for sustainable healthcare waste management
January 24,2024 EBL receives bancassurance business approval from Bangladesh Bank

2023

November 30, 2023: EBL has been awarded Bangladesh’s ‘Bank of the Year 2023.’ The accolade was conferred upon EBL by the renowned London-based international financial analysis and intelligence publication, The Banker. EBL becomes the first local bank to receive the coveted award for the third time 2020, 2021 and 2023.
November 27, 2023: EBL has clinched awards at the "Mastercard Excellence Awards 2023" in three categories. The bank won "Excellence in Mastercard Business (Innovation)" for its SkyTrip Credit Card, "Excellence in Mastercard Business (Innovation)" for wearable payment solution, and ‘Excellence in Mastercard Online Acquiring Business.’
November 19, 2023: Most Innovative Partner by the country's leading Travel Assistant Company, ShareTrip.
November 9, 2023: EBL wins e-Commerce Movers Award (eCMA) 2023 for its significant contribution to Bangladeshi e-commerce industry.
November 7, 2023: EBL has won gold award at the ICMAB Best Corporate Award 2022 in the Private Commercial Bank category.
October 14, 2023: EBL has won gold award in general banking category for its outstanding corporate governance practices as well as transparency and accountability in overall management at the 10th ICSB National Award 2022 for Corporate Governance Excellence
September 14, 2023: EBL has won Visa Excellence Awards in four categories at the Visa Leadership Conclave - Towards a Cashless, Smart Bangladesh 2023 for their outstanding achievements in Excellence in E-commerce Acquiring, Excellence in Cybersource-Payment Gateway, Excellence in Co-brand Cards, and Excellence in Cross-Border Payments.
September 11, 2023: EBL in collaboration with Payment Network partners Mastercard and Visa has officially launched the nation's first wearable payment devices branded WEAREBL.
September 3, 2023 : Eastern Bank Limited has been renamed as Eastern Bank PLC. (EBL)
August 23, 2023 : EBL, renowned for its innovative financial products and services, successfully closed Bangladesh's first local currency interest rate swap deal with Pran Agro Ltd., a leading player in the manufacturing sector.
July 25, 2023 : EBL Securities Ltd. has won the Independence Golden Jubilee Award 2022 given by the Bangladesh Securities and Exchange Commission (BSEC). It won the first prize under the Stock Broker and Stock Dealer category for significant contributions to the development and progress of the country's capital market.
July 20, 2023 : EBL wins the International Finance Banking Awards 2023 under the category of ‘Most Innovative Retail Bank in Bangladesh’. The accolade was conferred upon EBL by the renowned London-based International Finance magazine, known for its comprehensive coverage of the global financial sector.
June 27, 2023 : EBL adjudged "Bangladesh's Best Domestic Bank 2023" by ASIAMONEY
June 25, 2023 : The Credit Rating Agency of Bangladesh has assigned its highest credit rating, "AAA", for EBL, which denotes an extremely strong capacity to meet financial commitments.
February 8, 2023 : Ali Reza Iftekhar, MD and CEO wins first Kotler CEO of the year award

2022

December 17,2022: EBL has won gold award in the banking category at the 9th ICSB National Award for Corporate Governance Excellence 2021.
December 15,2022: Ali Reza Iftekhar, the longest serving Managing Director and CEO of Eastern Bank PLC. won 'Best Banking CEO of the Year, Bangladesh 2022' from World Business Outlook.
December 01,2022: EBL received the Bronze Award in "ICMAB Best Corporate Award 2021" in the private commercial bank category.
November 24,2022: EBL wins the Mastercard Excellence Award in two categories - Mastercard Prepaid Business and Mastercard Online Acquiring Business
July 18, 2022: Eastern Bank has won the Best Domestic Bank 2022 Asiamoney Best Bank Awards for Bangladesh for second consecutive years.
July 14, 2022: EBL won Euromoney Best Bank in Bangladesh Award at the Euromoney Awards for Excellence 2022 in London. EBL is the only bank in Bangladesh to win the coveted award for the fourth time from 2016-2018 and in 2022.
June 23, 2022: EBL wins Visa Excellence Award in four different categories at the Visa Leadership Conclave-Digital Payments for Smart Bangladesh 2022. The categories are Excellence in Cross-Border Issuing Business, Excellence in E-commerce Acquiring Business, Excellence in CyberSource Processing, and Excellence in Value Added Service (VAS) Products.
January 10, 2022: EBL is the only bank in Bangladesh to be awarded Fastest Growing Digital Bank of 2021 by International Finance Banking Awards

2020 - 2021

December 1, 2021: EBL has been awarded the prestigious Bank of the Year 2021 for Bangladesh by The Banker. EBL is the first bank in Bangladesh to win the award for two consecutive years from 2020 - 2021. The award truly demonstrated a level of stability that is testament to the organizational strength.
November 27, 2021: EBL has won the first Bangladesh FinTech award in 2021 in the 'Fintech Innovation of the year-Banks' category for EBLConnect, a solution developed by EBL ICT Division for Corporate customers.
March 26, 2021: Asiamoney has picked up Eastern Bank PLC. as Best Domestic Bank in the 2021 Asiamoney Best Awards for Bangladesh. EBL won the award for the first time.
January 17, 2021: EBL has been awarded by International Finance Corporation (IFC) under World Bank Group as the Best Partner for Equipment Trade in South Asia under Global Trade Finance Program.
October 28, 2020: EBL has been recognized with the 2020 Leading SME Trade Bank award for its outstanding contribution in supporting small- and medium-sized enterprises in Bangladesh by Asian Development Bank (ADB)
Thursday, October 15, 2020: EBL wins awards from Visa in three categories - Excellence in Product Innovation, Excellence in E-commerce Acquiring Business and Excellence in Cross-Border Business for the year 2019-2020 from VISA.
March 30, 2020: 2020 Euromoney-Asiamoney Trade Finance Survey
- Eastern Bank PLC. ranked number 1 in Market Leaders (Asian Banks) in Bangladesh
- Eastern Bank PLC. ranked number 1 in Best Services (Asian Banks) in Bangladesh
December 02, 2020: EBL has been awarded the prestigious Bank of the Year 2020 for Bangladesh by The Banker.

2018 - 2019

March 25, 2019 EBL received Asiamoney Best Corporate and Investment Bank in Bangladesh Award for 2018. EBL has been awarded for three consecutive awards.
June 27, 2019 EBL won the Best Employer Brand Award 2019 at the 14th Employer Branding Awards at Pan Pacific Sonargaon, Dhaka. The award was given by the globally renowned Employer Branding Institute.
September 08, 2019 EBL won the Best Employer Brand Award 2019 at the 14th Employer Branding Awards at Pan Pacific Sonargaon, Dhaka. The award was given by the globally renowned Employer Branding Institute.
September 29, 2019 EBL opened its first representative office in Guangzhou, China
December 15, 2019 EBL has won the prestigious “ICMAB Best Corporate Award 2018” securing the first position in the Private Commercial Bank Category.
December 16, 2019 EBL won the Most Innovative Retail Bank – Bangladesh 2019 by the International Finance Magazine.

2017 - 2018

March 17, 2017 EBL won the prestigious Best Retail Bank in Bangladesh award for 2017 consecutively for fifth times by The Asian Banker.
June 29, 2017 EBL was adjudged as the Best Bank in Bangladesh by FinanceAsia.
July 13, 2017 EBL repeated the performance in 2017 by winning Euromoney Best Bank in Bangladesh award for the second consecutive year.
September 26, 2017 EBL received Asiamoney Best Corporate and Investment Bank in Bangladesh Award for 2017.
December 28, 2017 EBL launched country's first Artificial Intelligence (AI) - based banking chatbot titled 'EBL DIA' (EBL Digital Interactive Agent) - where anyone can interact with through chatting with an AI-based Chat Robot on social media platform.
May 24, 2018 EBL received Asian Banker Transaction Awards-2018 in two categories: Best Cash Management Bank in Bangladesh and Best Trade Finance Bank in Bangladesh at China World Hotel in Beijing.
June 24, 2018 EBL has moved into its permanent home at 100 Gulshan Avenue, Dhaka. This is a state-of-the-art intelligent building and also an architectural landmark of the city.
July 18, 2018 EBL became Euromoney Best Bank in Bangladesh by repeating the performance in 2018 for the third consecutive year.
September 1, 2018 EBL has been recognized as a 'Superbrand' of the country for the year 2018-2020 by the Superbrands Bangladesh. This is the second time EBL has been adjudged with this award.
November 10, 2018 EBL won the gold award at the 'ICSB National Award for Corporate Governance Excellence 2017' in the 'Banking Companies' category by the Institute of Chartered Secretaries of Bangladesh (ICSB). This is EBL's third gold award in last five years.
December 08, 2018 EBL won 2nd prize of ICMAB's 'Best Corporate Award 2017' under Traditional Private Commercial Bank Category.

2014 - 2016

February 20, 2014 EBL has been awarded the Best Partner for Working Capital Systemic Solutions in 2013 by IFC.
April 3, 2014 Best Retail Bank in Bangladesh 2014 awarded by the Asian Banker
April 29, 2014 EBL wins the ICMAB Best Corporate Award 2013
July 31, 2014 Global Brand Excellence Award by The World Brand Congress
November 11, 2014 Best Structured SME Bank of the Year 2014
November 30, 2014 The 14th ICAB National Awards for the Best Presented Annual Reports 2013
December 04, 2014 ICSB National Award for Corporate Governance Excellence 2013 in the banking company category
March 19, 2015 EBL wins the prestigious Best Retail Bank for Bangladesh2015 award.
November 10, 2015 EBL won the 'ICSB National Award for Corporate Governance Excellence-2014' in the Banking Companies category
March 21, 2016 EBL is the first bank in Bangladesh to be awarded Ba3 ratings by Moody's
October 2016 EBL achieved the global standard in payment-card security certification 'Payment Card Industry Data Security Standard (PCI DSS) from world's top cyber security leader NCC Group based in UK
November 28, 2016 EBL wins 3rd prize best financial reporting at The Institute of Chartered Accountants of Bangladesh or ICAB awards
December 24, 2016 Eastern Bank PLC (EBL) won the second prize at the 3rd ICSB National Award for Corporate Governance Excellence 2015.

2010 - 2013

March 1, 2010 Acquired 60% shares of a brokerage house 'LRK Securities Limited' renamed afterwards as 'EBL Securities Limited' and was acquired fully in 2012.
April 4, 2010 Implemented 'Universal Banking System (UBS)', world's one of the renowned core banking solutions as a first bank in Bangladesh.
January 09, 2011 Incorporated 'EBL Asset Management Limited', a fully owned subsidiary of the Bank to do asset management i.e. managing mutual funds.
May 11, 2011 Centralized operations of EBL got Quality Management Systems Certificate as per ISO 9001: 2008
June 25, 2011 Adjudged the Best Financial Institution 2010 at the DHL Daily Star Bangladesh Business Awards.
November 25, 2011 Conferred Global awards for Brand Excellence in the category of 'Best Banking and Financial Services' by The Global Brand Congress.
November 28, 2011 Incorporated with HK authority 'EBL Finance (HK) Limited', the fully owned first foreign subsidiary of EBL.
July 19, 2012 Crowned Asia's Best Employer Brand Awards 2012 in the category of 'Best HR Strategy in line with business' by World HR Congress & Employer Branding Institute.
July 25, 2012 EBL CEO awarded 'CEO of The Year' by World HR Congress & World Brand Congress Hosted by Asian Confederation of Businesses.
October 1, 2012 Annual Report 2011 Awarded 2nd prize as 'Best Presented Annual Report Awards' by ICAB.
October 5, 2012 IFC awarded EBL the Best GTFP Issuing Bank in South Asia in 2012
March 22, 2013 EBL wins the Best Retail Bank in Bangladesh 2013 awarded by the Asian Banker.

2006-2009

March 5, 2006 Centralization of liability product processing functions at Service Delivery.
June 6, 2006 Launched SME Banking Division.
November 09, 2006 Partnered with ADB under Trade Finance Facilitation Program (TFFP) to receive guarantee and revolving credit facility.
July 1, 2007 Launched Own Managed Cards Software and Production System.
May 25, 2008 First 'Right Issue' declared @ 2:1 at par.
February 13, 2009 Commencement of Investment Banking Operations.
April 19, 2009 Registration of EBL 1st Mutual Fund with Securities and Exchange Commission.
April 26, 2009 Launched Priority Banking for premium customer segment.
April 2009 Awarded 'Superbrand' by Superbrands Inc. for the period 2009-2011.
November 2009 EBL was awarded 3rd position for Annual Report 2008 in the 'Best Published Accounts' by ICAB and conferred a 'Certificate of Merit' award for 'Best
Presented Accounts and Corporate Governance Disclosures Awards 2008' by SAFA.
December 30, 2009 Established 'EBL Investments Limited' a fully owned subsidiary to do merchant banking (MB) operations (MB License received in January 2013).

2002 - 2004

January 19, 2002 Centralization of Trade Services.
July 17, 2003 Launched online banking services across all the branches.
January 25, 2004 Obtained permission from Bangladesh Bank for Offshore Banking Unit, Bangladesh.
May 19, 2004 Commenced of operations of Off shore Banking Unit, Bangladesh.
September 11, 2004 Listed with Chittagong Stock Exchange Ltd.
June 27, 2005 Authorized share capital increased to BDT 3.3 billion.
November 30, 2005 Partnered with IFC under Global Trade Finance Program (GTFP) for better handling complex trade transactions.

1992 - 1998