E-Hawk Agent 3.9

E-Hawk Agent by MPS Monitor Srl is a lightweight, secure data collection service that connects on-premises print environments to the MPS Monitor platform. It discovers networked printers and multifunction devices, gathers key telemetry—such as page counters, device status, error alerts, and consumables levels—and transmits it over encrypted, outbound-only connections. This enables accurate meter readings, proactive supplies fulfillment, and data-driven service operations without manual intervention.

Key capabilities:

• Automated network discovery of supported printers and MFPs
• Continuous collection of meters, status, and alerts for timely insights
• Supplies level tracking to support just-in-time replenishment
• Secure, encrypted communication designed for outbound connectivity
• Low resource footprint with unattended operation as a background service
• Centralized remote management and policy-based configuration
• Multi-site and multi-tenant readiness for dealers, MSPs, and enterprises
• Flexible network settings, including proxy compatibility and configurable scan schedules
• Resilient data delivery with automatic retries and detailed logging
• Designed with data minimization and privacy best practices in mind

With E-Hawk Agent, MPS providers and IT teams gain real-time visibility into their printer fleets, reduce manual meter reads, and streamline supplies and service workflows, all while maintaining a secure and efficient connection to the MPS Monitor ecosystem.

E-Hawk Agent is developed by MPS Monitor Srl. The most popular versions of this product among our users are: 3.7, 3.8 and 3.9.