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Shopware user guide

2 min read

M2E Multichannel Connect simplifies the integration of your Shopware system with major marketplaces such as Amazon, eBay, Walmart, TikTok Shop, Kaufland, and Temu. Your Shopware platform will be used as a primary source of product information (price, quantity, etc.) for products on marketplaces.

Follow the steps below to set up the M2E Multichannel Connect app.

Step 1. Install the app #

Start by installing the M2E Multichannel Connect app from the Shopware app store.

Install M2E Multichannel Connect from Shopware app store

You’ll be redirected to your Shopware admin panel. Confirm that you want to Install the app by clicking on the button.

Once the app is installed, you’ll be taken directly to the M2E Multichannel Connect account setup.

Step 2. Connect Channel accounts #

Go to the Dashboard tab and follow the setup guide steps listed there.

Click Connect Account to link your eBay, Amazon, Walmart, TikTok Shop, Kaufland, or Temu seller profiles.

Connect Channel accounts to Shopware

You will be redirected to the selected Channel. Make sure that you have logged in to your seller account(s) and grant the app access to your account information.

Step 3. Define order preferences #

Under the Manage Orders section, click on the Order Settings button.

Define order preferences for Shopware

Enable the “Create Orders in Shopware” option to allow the app to create orders in your Shopware system whenever a customer places an order on a marketplace. If you keep it disabled, the app won't synchronize stock levels of the ordered items, which may lead to overselling issues.

Create Channel Orders in Shopware

M2E Multichannel Connect will automatically match and link items from your connected marketplaces to your Shopware inventory using SKU or Product ID.

If no match is found, you can link the items manually. Simply click the View Not Linked Products button under the Link Products section.

Link Channel products to Shopware

You will be redirected to the Listings tab, where you can complete product linking. If your products aren’t linked, the app won’t be able to properly synchronize your inventory and orders.

Step 5. Synchronize products #

You need to enable synchronization for previously linked products to ensure your inventory remains up-to-date on Channels. Item sync provides automatic product data updates from your Shopware to Amazon, eBay, Walmart, TikTok Shop, Kaufland, and Temu.

To enable synchronization, click the View Not Synced Products button under the Synchronize Inventory section.

Synchronize Shopware inventory

You will be redirected to the Listings tab, where you can turn on inventory synchronization for needed products either individually or in bulk.

Once your products are linked and synched, you have set up everything you need to manage product information and fulfill marketplace orders directly from your Shopware platform.

Step 6. List products on Channels #

With M2E Multichannel Connect, you can list products from your Shopware system on eBay, Amazon, or other marketplaces and expand your product range. Click on the corresponding button under the List New Items section and follow the instructions to create new listings.

List Shopware products on Channels

That’s it! You are ready to use the M2E Multichannel Connect app to manage your inventory, fulfill orders, and handle operations across multiple sales channels more efficiently.

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