Technical Support
At DirectMed Imaging, we are dedicated to supporting the needs of our clients in the medical imaging field. Our expert technical support team, combined with a comprehensive inventory of imaging system parts, ensures that healthcare providers have the resources necessary to maintain, repair, and enhance their diagnostic capabilities.
We offer a wide selection of parts and technical support services for a variety of imaging systems, including:
- Magnetic Resonance Imaging (MRI)
- Computed Tomography (CT)
- Angiography (ANGIO)
- Positron Emission Tomography (PET)
- Fluoroscopy (FLUORO)
- Mammography (MAMMO)
- Radiography (RAD)
- NucMed (SPECT)
- Ultrasound (ULT)
- Urology (URO) systems
These offerings reflect our commitment to supporting the diverse needs of medical imaging facilities and ensuring they have access to high-quality parts & service for a wide array of imaging modalities.
At DirectMed Imaging, we understand the critical role medical imaging equipment plays in patient care. That’s why we proudly offer industry-leading technical support services. Our dedicated team is available to assist you or your customers with any imaging-related inquiries—whether it’s troubleshooting a technical issue, identifying the right part, or offering guidance on system optimization. Our experienced staff is committed to delivering prompt, accurate support to keep your imaging systems running at peak performance.
In addition, we offer AAMI-certified imaging service training for all the modalities listed above, empowering your team with the knowledge and skills needed to maintain and support advanced imaging systems confidently.
Tech Support Request
For immediate assistance, please contact us at 855-463-3727. Our goal is to minimize downtime and ensure the continuous, efficient operation of your imaging equipment, so you can focus on providing exceptional patient care.