Frequently Asked Questions
Digital Frame by CastHub FAQ
What is Digital Frame by CastHub?
Digital Frame by CastHub is an innovative solution that transforms your Smart TV into a versatile digital frame. Unlike traditional digital frames that require a separate WiFi-enabled device, usually limited to 10-15 inches in size, our solution leverages the larger screen of your Smart TV for a superior viewing experience.
How is Digital Frame by CastHub different from traditional digital frames?
- Use of Smart TVs: Instead of purchasing a new device, Digital Frame by CastHub utilizes your existing Smart TV, turning it into a dynamic digital frame.
- Multi-Location Capability: Unlike traditional frames that operate on a 1-to-1 basis, Digital Frame by CastHub allows you to connect unlimited devices in different locations. Share your photos, videos, and presentations seamlessly across multiple homes or offices.
- Larger Display: Benefit from the larger screen size of Smart TVs for a more impactful display of your cherished memories or important presentations.
Experience the next generation of digital frames with Digital Frame by CastHub, where convenience meets innovation.
What is the difference between traditional Digital Frames and Digital Frame by CastHub?
Traditional digital frames are standalone devices, typically 10 to 15 inches in size, that require WiFi and are limited to displaying content in one location.
Digital Frame by CastHub, on the other hand, transforms your existing Smart TV into a digital frame, providing a larger and more dynamic display. Plus, it allows you to connect unlimited Smart TVs in various locations, so you can share your photos, videos, and presentations across multiple homes or offices—all managed effortlessly through a user-friendly web dashboard. No extra hardware, no hassle.
How Can I Bulk Upload Multiple Photos to My Digital Frame TV?
Current Process
Currently, you can upload photos one at a time using the “Add Image” feature.
Upcoming Mobile App
Exciting news! In July, we will release a mobile app that will allow you to multi-select pictures and videos and upload them directly to the dashboard. This will streamline the process and make it more convenient.
Workaround for Now
In the meantime, you can save all your photos into a ZIP file and upload them via the “Add File” feature. This allows you to add multiple photos at once, simplifying your content management.
These options ensure you can efficiently manage your photo uploads, with even more convenient features coming soon.
How can I display a calendar?
Canva offers numerous templates to create and display a family calendar. You can explore their templates here . It is recommended that the template be in landscape mode.
Once you’ve selected and customized your design, export it as a PDF file. Then, within the “Add Presentation” functionality, select “Upload File.” Specify the number of seconds you want the TV to pause on each page of the calendar and any other pages included in the PDF file.
How can I display a family chore chart?
Canva offers numerous templates to create and display a chore schedule. You can explore their templates here. It is recommended that the template be in landscape mode.
Once you’ve selected and customized your design, export it as a PDF file. Then, within the “Add Presentation” functionality, select “Upload File.” Specify the number of seconds you want the TV to pause on each page of the calendar and any other pages included in the PDF file.
What TV devices is Digital Frame by CastHub compatible with?
You can find an updated list of compatible devices located here.
What content types are supported by CastHub?
- Files (PDF, PPTX, PPT, ZIP)
- Videos (YouTube or Vimeo)
- Images (JPEG, PNG, GIF, BMP, TIF, WEBP)
- WebPages (Experimental Feature)
How do I deploy Digital Frame by CastHub to my TV?
Check out our Getting Started Guide here.
Does Digital Frame by CastHub require you to install or use external hardware?
Our Digital Frame by CastHub offers a completely wireless, hassle-free experience. Say goodbye to cumbersome cables, hardware receivers, and traditional digital frames. With our app, you can easily transform your Smart TVs into stunning digital frames.
Simply download the Digital Frame by CastHub app onto your Smart TV—compatible with Android TV, Apple TVOS, Amazon FireTV, Samsung Tizen —and manage your content through our user-friendly, mobile-responsive web dashboard.
How does Digital Frame by CastHub’s pricing model compare to other similar solutions?
A popular 15-inch traditional digital frame costs $299.99, plus additional subscirption fees. In contrast, Digital Frame by CastHub doesn’t require any additional hardware—just use your existing Smart TVs. Our Family Plan is $180 per year and allows you to share content across up to unlimited TVs in different locations with your family and friends.
Which Smart TVs does Digital Frame by CastHub support?
Digital Frame by CastHub supports Android TV, Apple TVOS, Amazon FireTV, Samsung Tizen . Please see compatible devices page for more information.
Will Digital Frame by CastHub work on a Roku device?
Digital Frame by CastHub supports Android TV, Amazon FireTv, Apple TVOS devices, and Samsung Tizen. We currently do not offer our CastHub app on Roku. However, you can purchase a media streaming device to install on your TV that supports Apple TVOS or Android TV. These have been thoroughly tested on our app and cost-effective.
- Chromecast with Google TV
- Amazon FireTV 4K quality or this Amazon FireTV if you need a less expensive option.
- Apple TV 4K
Does Digital Frame by CastHub support Google Slides presentations?
Yes, it does! You can publish your Google Slides presentation and load the publish URL as a web page in your album playlist. Click here to learn more about how to do this.