Testimonials

Whole House Remodel.




Sterling Design and Remodeling
Communication. Communication. Communication.
Although friends of mine have used contractors’ countless times, I have never had a need to hire a contractor...until now.
The discovery of multiple substantial cracks in the living room floor of the La Jolla home for which I am responsible sent me scurrying for a general contractor who could direct the sequence of results which had to be carefully orchestrated to resolve the problem successfully.
I had met Ken many years ago and when the need arose recalled that he was a contractor. Having never worked firsthand with a contractor I had only the nightmare stories from friends, i.e. poor communication, contractor not returning calls, uncertainty as to the order of events, limited daily supervision of the project once underway, multiple delays obtaining the estimate for the repair, insufficient estimates leading to much higher actual costs once the project was underway, subcontractors who don’t show when they are scheduled, subcontractors who leave the work site messy on a daily basis and on and on.
Our project consisted of halting the forward movement of a La Jolla home which was built on expandable soil causing several concrete slab cracks and a corner where the living room and office met to be 1 1/2 inches lower than the surrounding rooms. The project initially involved a soil engineer and a civil engineer who calculated how to stop the forward movement of the home and then repair the foundation.
Despite my level of anxiety facing so many unknowns, little by little, I was able to de-stress upon learning my experience with Ken and Sterling Design and Remodeling was shaping up to be a light year’s improvement from that of my friends. The reason being - Ken communicated with me on a regular basis. He called back when he said he would. He followed up on my questions, gathered more information when I requested it., etc. He was on-the scene? almost daily and when not there was in daily contact with his crew to direct their actions, answer their questions. Most importantly Ken kept me continually in the loop? regarding the sequencing of events, i.e. the date and time of various aspects of his workers arrival and the anticipated day of completion of various aspects of the overall project. Ken was able to make mid-course corrections when he discovered several unexpected surprises? once the concrete was dug up which, had not been addressed, would have impacted the positive outcome of the overall project.
Based on the positive interactions with Ken and Sterling Design and Remodeling I will be using him and his architectural and design team on a deck rebuild and interior remodeling of a South Mission Beach home. His Company and team will also be working with me to complete the exterior and interior upgrades of the La Jolla home.
I cannot say enough about the positive experiences I have had with all members of his Company. Ken has demonstrated to be a man of integrity, resourcefulness and persistence. I would highly recommend the entire Sterling Design and Remodeling team and look forward to working with them as we move forward with our upcoming projects.




Scripps ranch kitchen remodel


Master bedroom addition with bathroom
