When you’re stuck planning instead of acting, customers don’t wait around. They leave. With Dan Gingiss as your CX Partner-in-Residence, your team gains momentum, eliminates friction, and starts delivering results right away.
Every day spent in “planning mode” is a day customers leave, loyalty erodes, and competitors gain ground.
Customer problems don’t pause — they pile up.Without action, the cost is measured in churn, lost referrals, and missed revenue.
It’s what Dan calls the “leaky bucket”: companies keep pouring in new customers while the ones they already earned quietly drain away.
Plugging those holes starts with turning CX from theory into action.
When customers slip away, no marketing budget in the world can replace them. The answer isn’t more theory, more planning decks, or another endless strategy cycle.
The real fix is simple: turn CX from theory into CX action.
That’s exactly why Dan created CX Strategic Advisory — a high-impact, retainer-based partnership.
Designed specifically for Customer-obsessed Directors, VPs, Founders, and functional CX owners ready to act – Dan works directly with your team to plug the leaks, eliminate friction, and keep growth flowing. This is for teams serious about embedding customer experience into everyday business decisions.
With him in your corner, your customer experience stops being a slide deck and starts being your most powerful competitive advantage.
A focused 60-minute Zoom call to tackle CX priorities, troubleshoot friction points, and uncover new opportunities.
Real customer feedback, front and center. Dan moderates his Voice of Customer Amplifier Workshop that transforms raw customer voices into actionable strategies for leadership and teams.
Quick input, right when you need it. Access Dan via email or Slack for real-time guidance on initiatives.
Submit one project per month — a slide deck, campaign, script, or customer touchpoint — and get Dan’s detailed feedback to make it stronger.
Your team gets access to proprietary toolkits, including the WISER™ Workbook, the Manager’s CX Toolkit, the CX Champions’ Toolkit, plus a box of Becoming The Experience Maker books (28 copies) to equip your team.
A live 60-minute team call with Dan for reinforcement, Q&A, and renewed momentum.
This isn’t consulting for the sake of a binder full of ideas. With Dan as your CX Partner-in-Residence, you’ll see real, measurable outcomes:
We’ll get to work generating real, sustainable traction. Every month, your business moves forward and your customers feel the difference.
Customer-obsessed Directors, VPs, Founders, and functional CX owners ready to act – not just plan. This is for teams serious about embedding customer experience into everyday business decisions.
$7,500/month | 6-month minimum commitment
Limited availability to keep it high-touch.
With leadership roles at Discover, Humana, McDonald’s, and two B2B companies, Dan built CX strategies that didn’t just win awards – they delivered results. Today, his WISER™ framework and toolkits are used by CX teams around the world to increase loyalty, reduce friction, and create remarkable experiences. When you work with Dan, you get clear priorities, practical ideas, and the strategic clarity your team needs to win with CX.
The first step is scheduling a 30-minute mini-strategy call with Dan to ensure it’s a good fit. Click or tab on the button below to schedule your call!