Where offshoring meets excellence

Rob leads Operations and Solutions Development at ConnectOS, specialising in building scalable offshoring strategies that drive operational efficiency and long-term value. Born in the Philippines, he built his career in the United States before relocating to Australia, bringing a global perspective and nearly two decades of experience in optimising IT and business operations. Rob partners with clients to streamline offshore delivery and improve performance across IT, finance and shared services.

Narelle leads client success at ConnectOS, bringing deep expertise in building high-performing offshore teams across finance, credit, compliance and customer experience. She works closely with clients to scale and transition operations effectively, aligning people, processes and performance to deliver meaningful business outcomes.

Bianca leads the Marketing function at ConnectOS, bringing over 10 years of experience driving growth across the APAC, Americas and European markets. Based in Melbourne, she specialises in building strong brands and scalable marketing strategies that support global organisations in building high-performing offshore teams.

Joy leads ConnectOS’ Finance operations, overseeing financial planning, reporting, procurement, payroll, and employee benefits. With a focus on compliance, accuracy, and efficiency, she ensures the financial health of the organisation and supports our people through well-managed programs. Joy is based in the UAE, adding to our global finance leadership footprint.

Dani leads ConnectOS’ Corporate Services team, creating an exceptional workplace for our people and clients. She is responsible for administrative operations, ensuring a seamless experience for our office-based and hybrid teams, and our international clients during site visits.

Based in New South Wales, Alison leads sales and client relationship efforts across the APAC region. She works closely with business leaders to identify opportunities for offshoring, helping them reimagine workforce structure and solve capability gaps through smarter, cost-effective models.

Based in Manila, El leads ConnectOS’ sales and business development across the EMEA region. She partners with organisations design Integrated Resourcing strategies that address talent shortages and support long-term growth through scalable offshore solutions.

Jo is based in Manila and manages sales support and relationship development across the US market. She helps clients explore tailored offshoring models that improve agility, drive efficiencies, and strengthen their workforce strategy.

Based in Manila, Erika supports small to medium businesses in building offshore teams that scale with their growth. She works closely with global clients to understand their unique needs and develop tailored, cost-effective workforce solutions that drive efficiency and flexibility.