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Social Supports Services Directory

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Information

Information

311 Halton Region Services
Phone: 311 or (905) 825-6000
TTY: (905) 827-9833
Call to find, pay, register, report or request services and general information from Halton Region.

211 Ontario Services
Phone: 211 or 1 (877) 330-3213
TTY: 1 (855) 405-7446
24-hour line for social services, programs, and community resources in Ontario.

Non-Emergency

Non-Emergency

Health 811
Phone: 811
TTY: 1 (866) 797-0007
24-hour line for non-urgent health care information.

Halton Regional Police Service
Phone: (905) 825-4777
TDD: 1 (800) 990-8199
For non-emergency calls or for general information.

Burlington Fire Department
Phone: (905) 637-8207
The City of Burlington’s Fire Department offers emergency services and public education on fire prevention and emergency preparedness.

Halton Hills Fire Department
Phone: (905) 877-1133
The Halton Hills Fire and Emergency Services provides essential information about the town’s fire safety initiatives, emergency response protocols, and public education programs. 

Milton Fire Department
Phone: (905) 878-9251
Milton Fire & Rescue Services offer a variety of programs and services, including fire and safety education. 

Oakville Fire Department
Phone: (905) 637-8253
The Oakville Fire Department provides fire prevention, safety education, and emergency response.

Halton Region Paramedic Services
Phone: 311 or 1 (800) 668-7821
For non-emergency related patient transfers, community programs and education services.

Mental Health Crisis Supports

Mental Health Crisis Supports

988 Canada’s Suicide Crisis Hotline
Phone: 988
24-hour suicide prevention and mental health crisis line. Call or text.

Seniors Safety Line, Elder Abuse Prevention Ontario
Phone: 1 (866) 299-1011
24-hour crisis and support line for seniors in Ontario who have experienced any type of abuse or neglect. Callers receive emotional support, safety planning, information and referrals in over 200 languages.

Crisis Outreach and Support Team (COAST)
Phone: 1 (877) 825-9011
24-hour crisis support for individuals experiencing life stresses, mental health symptoms, or struggles with substance use. Family members and caregivers can also call to support someone experiencing a crisis.

Halton Women’s Place
North Halton Phone: (905) 878-8555
South Halton Phone: (905) 332-7892
24-hour crisis and support line, and women’s shelter.

Sexual Assault and Violence Intervention Services of Halton (SAVIS)
Phone: (905) 875-1555
24-hour crisis line for survivors of violence.

Mental Health and Elder Abuse Supports

Mental Health and Elder Abuse Supports

Elder Abuse Prevention Ontario
Phone: 1 (877) 916-6728
No fee. Call for elder abuse prevention information, supports, and resources.

Canadian Mental Health Association (CMHA) Halton Region Branch
Phone: (905) 693-4270 or 1 (877) 693-4270

Women’s Centre of Halton
Phone: (905) 847-9104
No fee. Offers counselling, peer support, workshops, social connections, etc.

Ontario Caregiver Helpline
Phone: 1 (833) 416-2273
No fee. 24-hour line for resources and referrals.

Connex Ontario
Phone: 1 (866) 531-2600
No fee. 24-hour line for mental health and addiction services.

Distress Centre Halton
Burlington Phone: (905) 681-1488
Halton Hills / Milton Phone: (905) 877-1211
Oakville Phone: (905) 849-4541
No fee. 24-hour crisis line and supports for loneliness, emotional stress, bereavement, and more.

Seniors Forum Canada
Phone: (647) 922-5925
For adults 55+. No fee. Volunteer counsellors provide support to socially isolated seniors.

Social Supports, Social Connections

Social Supports, Social Connections

Sisters Circle, Seniors Forum Canada
Phone: (647) 922-5925
For women aged 55+. No fee. Women of diverse backgrounds, religion, and culture to learn and socialize in activities.

The Alzheimer Society of Brant, Haldimand Norfolk, Hamilton Halton
Phone: (289) 837-2310 
Any age. No fee except for one program. Range of health, wellness, and social programs for those living   with early to mid-stage dementia and their guest.

Bob Rumball Canadian Centre of Excellence for the Deaf
Phone: (416) 899-8758
Email: HDSCC@bobrumball.org
Wide range of services for Deaf, Hard of Hearing, and for Deafened Seniors along the continuum of care.

Friendly Visiting and Calling (volunteer visits with older adults in-person or over the phone)

Friendly Visiting & Tele-Touch, Acclaim Health
Phone: (905) 827-8800
For adults 65+. No fee.

Friendly Visiting and Friendly Calling, Links2Care
Phone: (905) 844-0252
No fee. For adults 65+ and for individuals with disabilities.

TeleCheck, Distress Centre Halton
Phone: (905) 849-4559 ext. 104
Any age. No fee.

Memory Visiting, Acclaim Health
Phone: (905) 827-8800
For ages 18+. No fee. For individuals experiencing early to mid-stages of memory impairment due to dementia, stroke, or injury.

Newcomers and Immigrants

Newcomers and Immigrants

HMC Connections
Phone: (905) 842-2486
Settlement services, conversation groups, and more.

Centre for Skills Development
Phone: 1 (888) 315-5521
Settlement services, conversation groups, social connections, and more.

Seniors Engagement and Empowerment Program, Achēv
Phone: (905) 875-3851 ext. 5005
No fee. For immigrant, racialized, low-income seniors. Supports for social isolation and loneliness, elder abuse, and more.

Support Groups

Support Groups

ALS Society of Canada
Phone: 1 (800) 267-4257

Alzheimer Society
Phone: (289) 837-2310
Peer and caregiver support.

Arthritis Society
Phone: 1 (800) 321-1433

Canadian Diabetes Association
Phone: 1 (800) 226-8464

Canadian National Institute for the Blind (CNIB)
Phone: 1 (800) 563-2642

Parkinson Canada
Phone: 1 (800) 565-3000

Bereavement Support Groups

Bereaved Families of Ontario
Phone: (905) 848-4337
Offers tele-support and groups.

Acclaim Health
Phone: 1 (800) 387-7127

Caregiver Supports

Caregiver Supports

The Regional Learning Centre
Phone: (905) 829-7006
No fee. Education for caregivers.

Caregiver Support Groups

Acclaim Health
Phone: 1 (800) 387-7127
For caregivers of persons with dementia.

Home Caregiver Support Program, St John Ambulance
Phone: (905) 469-9325
No fee. For caregivers of persons suffering from chronic or terminal illnesses.

Ontario Caregiver Online Support Group
Phone: 1 (888) 877-1626
No fee. For individuals who provide physical and emotional support to a family member, partner, friend, or neighbour.

Recreation and Libraries

Recreation and Libraries

Seniors Fitness Program, Seniors Forum Canada
Phone: (647) 922-5925
For adults 55+. No fee. On-line, one-hour sessions. For all abilities, diverse ethnic backgrounds, religion, culture, and race.

Seniors’ Centres (fee)

Burlington Seniors Centre (55+)
Phone: (905) 335-7888

Hillsview Active Living Centre, Acton (50+)
Phone: (519) 853-5951

Hillsview Active Living Centre, Georgetown (50+)
Phone: (905) 877-6444

Milton Seniors Activity Centre (55+)
Phone: (905) 875-1681

Oakville Seniors Centres (50+)
Phone: (905) 845-6601 ext. 3976

Public Libraries

Burlington
Phone: (905) 639-3611

Halton Hills
Phone: (905) 873-2681

Milton
Phone: (905) 875-2665

Oakville
Phone: (905) 815-2042

Seniors’ Associations and Committees

Seniors’ Associations and Committees

Halton’s Older Adult Advisory Committee
Phone: (905) 825-6000 ext. 7990

Burlington’s Seniors’ Advisory Committee
Phone: (905) 335-7600 ext. 7458

Oakville’s Seniors Working Action Group (SWAG)
Phone: (905) 466-6212

Halton Seniors Advocacy Group
Phone: (905) 319-7345

Partnering Aldershot Seniors Committee
Phone: (905) 516-5157

Halton Elder Abuse Prevention Network
Phone: (905) 630-7491

In-Home Supports

In-Home Supports

Ontario Health atHome
Phone: 1 (877) 336-9090
TTY: 711
Formerly known as Home and Community Care, LHIN, and CCAC. Coordinating home and community care, long-term care placement, and help finding community services.

Home Help, Links2Care
Phone: (905) 844-0252
For adults 65+ and for adults with disabilities. Fee. Light cleaning, meal prep, grocery shopping, and more.

Home Maintenance & Repair Referral Program, Links2Care
Phone: (905) 844-0252
For adults 65+ and for adults with disabilities. Fee. Referrals to reliable home maintenance handypersons.

Meals on Wheels

Meals on Wheels (fee)

Burlington, Canadian Red Cross
Phone: (905) 637-5664

Halton Hills, Links2Care
Phone: (905) 873-6502

Milton
Phone: (905) 878-6699

Oakville
Phone: (905) 842-1411

Volunteer

Volunteer

Volunteer Halton
Phone: (905) 632-1975 ext. 2

Or contact organizations directly by calling them or by checking out their website to learn about their volunteer opportunities.

In addition, contact your local faith-based organizations and other local community-based groups and organizations to learn about their social connection and volunteer opportunities.

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Connection in Action Information Materials and Resources

See previews of our materials below:

Naturally Occurring Retirement Communities and Halton’s 55+ Population Map – Flyer for Service Providers

Size: 8.5 x 5.3

About our NORC Google Map – Background Information
How to Support your Older Family Member with Increasing Their Social Connections
Am I At Risk? – Info sheet

(English)
(Arabic)
(Simplified Chinese)
(Italian)
(Polish)
(Punjabi)
(Urdu)

Risk Factors and Protective Factors
Recognizing the Signs of Social Isolation and Loneliness
Tips on How to Increase Your Social Connections
Loneliness, Isolation to Empowerment (LITE) Education – Info sheet

Community Resources

Resources

Reports

Informational Websites

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