Virtual Machine

Of course. With good computing resources and fast storage performance (100% SSD Enterprise), CloudRaya can support an extremely heavy workload and high IOPS.

No need. You can resize while your VM is active. However, in the process of changing the specifications, the VM will automatically restart first. So make sure there are no activities that you are still doing on the VM.

Yes, we do. CloudRaya is supported by that feature. You can use 2 public IPs for 1 VM on CloudRaya's user panel, by accessing "Public & Private IP" tab inside the VM detail menu. Visit our Knowledge Base page for more detail of how to set up.

The bandwidth or data transfer of CloudRaya is 3TB (3.000GB)/month/VM.

For CloudRaya features like load balancer, VM, and KubeRaya (for each node) includes a free data transfer quota of 3TB. If the the usage exceeds 3TB, an additional charge of Rp375 per GB applies for the excess bandwidth. For example, if usage reaches 4TB, the excess 1,000GB will be charged at 1,000 x Rp375.

If you access your private IP VM, which is in the same region and in your CloudRaya account, it will not reduce your data transfer. Unless you access a network outside your account (public IP, public IP of another VM in a different CR account) or access your VM with a different region.

On CloudRaya, when you have selected the default service package (x-small, small-r2, xlarge-r32, etc.), the package will automatically include 1 public IP. If you create a VM without a public IP, you can use the "Custom" option or choose the x-small package, which does not include a public IP.

If you want to set your VM as if it were private, you can close the firewall and just open the 22 port for SSH.

SSL is an add-on service from CloudRaya. You can add SSL if you need it by accessing Services menu > Licenses on your CloudRaya user panel.

Correct. You get a static Public IP for your VM.

For now, CloudRaya supports IPv4.

Your VM will be suspended automatically when your CloudRaya balance is insufficient to continue running your VM. After you top up, the VM will automatically be active again. Normally, the VM will be destroyed 3 days after your VM is suspended by the CloudRaya system.But don't worry; our after-sales team will proactively contact you to inform you about this. If there is no confirmation within 3 consecutive days, then on the 4th day, the VM will be destroyed.

Once your bandwidth exceeds 3 TB, you will be charged an additional bandwidth or data transfer fee from CloudRaya of 375 credits/GB.

No, it will not. Your VM will be still active. Exceeding bandwidth/ data transfer will only automatically reduce your credit.

Yes, you can. CloudRaya offers flexible storage solutions depending on your needs:

If you need cloud storage with file management and Group Policy Object (GPO) features, you can install NextCloud on your VM. NextCloud acts as a third-party platform for cloud storage, utilizing CloudRaya’s infrastructure (Storage, CPU, RAM). Learn how to install NextCloud on CloudRaya here.

If you only need storage for data archiving, StorageRaya is available. It is an object storage service compatible with the S3 protocol, offering secure file storage at an affordable price, starting from 325 credits/GB/month.

Note: The listed price covers VM services only. Additional licenses, such as Windows Server OS, can be added directly from the panel.

The price listed on the website is the price for the VM service only. For other license requirements such OS, you can add them directly inside the panel.

The available SQL Server bundled with Windows OS on CloudRaya uses the Standard type.

Yes, you can. You only need to send an email to our support team at support@wowrack.co.id. Please include the information about which public IP you need to set the PTR for.

Yes, there is a limit. For now, the total number of limitation on CloudRaya is:
Max CPU Cores: 32
Max Memory: 64GB
Max Primary Storage: 1020GB
Max Secondary Storage: 10TB

There is no specific limit for creating private IPs in a VM regarding the number of private IPs you can add. The number of private IPs you can use depends on the number of VPC subnets you have. However, the limitations of adding a public IP that can translate this private IP are related to your account limitations. To find out the limitations that apply to your account, you can visit your account profile page at the following link: https://panel.cloudraya.com/profile

The billing method for Windows OS and SQL Server on CloudRaya follows a pay-per-use model, with costs calculated per hour.

There is no difference in the new VM setup in either location. One of the main goals in placing VMs in different locations is to get fast server response and low latency.

Each operating system can be the best operating system if it suits your needs and project. However, as a general guide, choose the basis behind the operating system, who developed the operating system, and when support for the operating system will be stopped.

If you choose not to use an SSH Key, you will need to log in using a password every time you access the VM. This can be less secure and less convenient compared to using an SSH Key, as passwords can be vulnerable to attacks, and repeated manual logins take more time.

It takes about 2 to 5 minutes, depending on the VM specification that is being deployed.