About Clear-Com Agent-IC
Clear-Com’s Agent-IC mobile app is designed for use with Clear-Com’s intercom systems such as the Eclipse HX Matrix Intercom, Encore Analog Partyline Intercom, and HelixNet Digital Network Partyline System. The virtual...
Clear-Com’s Agent-IC mobile app is designed for use with Clear-Com’s intercom systems such as the Eclipse HX Matrix Intercom, Encore Analog Partyline Intercom, and HelixNet Digital Network Partyline System. The virtual intercom control panel operates on a broad range of Android smart devices and connects from anywhere in the world over 3G, 4G and Wi-Fi/IP networks.
Agent-IC delivers the same user experience as traditional intercom key panels. Even on the mobile device, the app is fully featured with Point-to-Point calling, Point-to-Multipoint group calling, Partyline, IFB communications with logic triggering, PTT (Push-to-talk), local cross-point audio level control, and notifications. All communication is encrypted to AES.
Agent-IC for Android also includes a companion app for Wear OS based smartwatches to remote access basic intercom functions such as make or reply to calls and receive call notifications.
AGENT-IC HOSTED BY ECLIPSE HX
Agent-IC needs the Eclipse HX matrix intercom with virtual panel licenses enabled for operation. Accessing the app requires proper authorization and system pre-configuration from the organization’s system administrator using EHX. Once authentication is complete, authorized users can connect to their host Eclipse HX on Android Phone or Tablet as long as they are connected over any 3G, 4G and Wi-Fi/IP network.
Agent-IC installation is simple. Download and install the app on the mobile device. Enter the passcode provided within EHX and authentication will begin. A unique and secure connection will be established between the device and the host Eclipse HX intercom system. Once verified, the user is ready to communicate with any traditional, IP and Agent-IC users on the host Eclipse HX network.
AGENT-IC HOSTED BY LQ IP INTERFACES
Alternatively, Agent-IC can directly connect to LQ IP interface devices in order to link to any one of Clear-Com’s partyline systems. By doing so, Partyline users can speak directly to a remote contributor user on Agent-IC.
Accessing the app requires proper authorization and system pre-configuration via the LQ Core Configuration Manager (CCM). Once authentication is complete, authorized users can connect to their host Partyline system on an Android Phone or Tablet as long as they are connected over any 3G, 4G and Wi-Fi/IP network.
Agent-IC installation is simple. Download and install the app on the mobile device. Enter the passcode provided within CCM and authentication will begin. A unique and secure connection will be established between the device and the host Partyline intercom system. Once verified, the user is ready to communicate with any traditional intercom user on the Clear-Com network.
Previous Versions
Here you can find the changelog of Clear-Com Agent-IC since it was posted on our website on 2020-03-24 17:39:18.
The latest version is 2.15.1 and it was updated on 2026-06-11 16:57:26. See below the changes in each version.
Clear-Com Agent-IC version 2.15.1
Updated At: 2026-04-24
Changes: Fix Audio Distortion issue in hybrid mode
Also fix keyset not updated properly when connecting to LQ/Gen-IC
Clear-Com Agent-IC version 2.14.1
Updated At: 2025-12-19
Changes: Updated User's guide to include Priority channel
Clear-Com Agent-IC version 2.12.2
Updated At: 2025-10-15
Changes: Fix a potential crash when running in background
Clear-Com Agent-IC version 2.13.0
Updated At: 2025-10-15
Changes: Support Basic Encryption when using Gen-IC Connections and improve stability
Clear-Com Agent-IC version 2.11.1
Updated At: 2025-07-30
Changes: Fixed the microphone not working when screen is locked or the application is in background
Clear-Com Agent-IC version 2.11.0
Updated At: 2025-01-07
Changes: - Support of seamless integration of cloud managed profiles (from SkyPort), thus allowing the virtual clients to receive updates of cloud profiles without manual intervention
Clear-Com Agent-IC version 2.10.0
Updated At: 2025-01-07
Changes: New in this release
* Password strengthened from 10 characters to 32 characters
* Ability to logout remotely a virtual client from the matrix
* Addition of “Useful Links” menu which gives access to Terms of Service, Privacy Statement and Knowledge Center
* Collection of EHX version for analytics
Major Bug Fix
* Auto-reconnect after momentarily losing connection
Clear-Com Agent-IC version 2.9
Updated At: 2023-05-25
Changes: - Support for EHX versions starting from v8.5, correcting instability observed with these very old versions of EHX.
- Cloud support for interoperability (easy sharing of settings and connection profile) across all your devices running Agent-IC and Station-IC v1.3+.
Clear-Com Agent-IC version 2.6
Updated At: 2023-05-02
Clear-Com Agent-IC version 2.6
Updated At: 2021-06-02
Changes: Support for Dark mode
Improve Tablet detection and Add scrolling feature for small tablets
Multiple issues related to UI and stability are also included
Disclaimer
Official Google Play Link
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