Help Centre
We’re here to provide support for you and your business – 7 days a week.
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No credit card required
Help Center and Contact Us
We’re here to provide support for you and your business – 7 days a week.
-
30 day free trial
-
No credit card required
Welcome to our Knowledge Base
- Creating your ClassFit account
- Adding your terms and conditions / waiver
- Create a class
- Creating discount codes
- Connecting to Stripe without an existing account
- How to activate/deactivate your payment plan
- How to change your payout timings on your Stripe dashboard
- Connecting to Stripe with an existing account
- Make your classes recur
- How can I see who registered for my classes
- How to print a list of class attendees
- How to offer free classes or trials
- How to add multiple instructors to a class
- My Zoom classes show on ClassFit, but my Zoom meetings don’t show in Zoom
- How to add a client to an expired class
- Finding your Zoom link on ClassFit
- How to refund a client
- How do I check how many classes I have left in my package?
- Unable to make online payment
- How to refund a client (Australia, Brazil, India, Latvia, Malaysia, Mexico, Norway, Singapore and United Arab Emirates)
- Why isn’t my class membership or class pack showing
- How to check how many classes are left in a class pack or membership
- Why did a membership stop / not recur
- How to cancel a recurring membership
- How to export a CSV sales report
- Adding your calendar to your Shopify account
- Adding your calendar to your Wix website
- Adding your calendar to your Weebly website
- Adding your calendar to your Squarespace website
- Adding your calendar to your GoDaddy website
- Adding your calendar to other website builders
- Adding your calendar to your wordpress.org or HTML website
Questions?
Drop us a line anytime.
We promise to respond within one business day.
Need a quick question answered? Our support team is available to answer any queries seven days a week.
Our email response time is industry leading with an average response time of 1.5 hours because we know just how precious your time is.
Contact information:
Email: [email protected]