The setup fee includes services like aerial drone mapping, data digitization, interactive map creation, and user training, depending on your specific needs and chosen plan.

Yes, upon request, we provide a detailed breakdown of setup fees, including mapping, data digitization, and any custom features. Contact us for a tailored quote.

There are no hidden fees. Any additional costs (like drone mapping or manual data import services) will be clearly outlined during the quote process.

Interments are measured based on the new burials or additions you log into the system annually. This does not include existing records already in your database unless edited or re-added.

Costs are influenced by the number of records, plots, interments per year, number of users, additional cemeteries, and optional services like drone mapping or data imports.

The interment quota reflects the level of usage and activity within the cemetery. This pricing structure ensures that costs remain proportional to your operational needs.

Training and onboarding support vary by plan. Basic and Lite users get access to free guides and tutorials, while Pro users receive live training and dedicated support included in their subscription.

If you exceed the 50 records or 100 plots, you’ll need to upgrade to Lite to continue adding records or plots. You’ll still have access to your existing data in Basic but won’t be able to add more.

Yes, you can keep using the Basic plan, but you won’t be able to log new interments until the next year unless you upgrade to Lite.

No, upgrading beyond the limits of Basic requires switching to Lite. Manual upgrades for additional records or plots are not available in the Basic plan.

We provide self-help resources and basic guides for free to help you get started with the Basic plan.

There’s no cost for upgrading from Lite to Pro, and your data will transition seamlessly. We ensure all your records and features are preserved during the upgrade.

Yes, you can add more than 3 users. Each additional user costs $10/month.

Yes, managing multiple cemeteries costs $10/month per additional cemetery. You can manage all cemeteries from a single dashboard.

You can export your data before downgrading or canceling. However, features like extra storage and interment logging beyond Basic’s limits won’t be available.

Lite users have access to guides, tutorials, and email support to help with onboarding.

Drone mapping fees are calculated based on the cemetery’s size and specific requirements. Contact us for a quote tailored to your site.

Yes, you can customize which records and data fields are visible to the public through your settings. Sensitive or private data can be restricted.

Yes, you can link multiple cemetery maps and data under your organization, making it seamless for visitors to search across all your locations.

Pro supports certain integrations. Contact us to discuss your specific integration needs.

Pro users receive onboarding support, live training sessions, and access to advanced tutorials—all included in the subscription cost.

We update and improve our software regularly in a biweekly basis, and most new tools are included in your subscription.

Yes, we can show you the demo version of Chronicle Pro. You can schedule a demo with us, and we’ll show you how to use it.

Yes, we can work with you to add custom features. Additional fees may apply depending on the complexity of the request. In addition to niche wall or columbarium mapping, we also cater 3D 360 mapping, green burial mapping, lake ashes mapping, and many more.