Trustie

Reviews, testimonials, and Google reviews for WordPress. Works with or without WooCommerce.

Author:	tracksies (profile at wordpress.org)
WordPress version required:	6.0
WordPress version tested:	6.8.5
Plugin version:	1.1.0
Added to WordPress repository:	01-04-2026
Last updated:	01-04-2026
Rating, %:	0
Rated by:	0
Plugin URI:	https://docs.tracksies.com/docs/trustie-free/
Total downloads:	11
Click to start download

Trustie brings reviews, testimonials, and Google Business reviews to any WordPress site.

Use it standalone for testimonials and Google reviews — no WooCommerce needed. Or pair it with WooCommerce for product reviews, star ratings, and automated review request emails. Everything stored in your database, on your server.

Trustie is the free foundation of the Tracksies plugin family — and it’s a proper plugin, not a free-tier trap. No feature limits. No “upgrade to unlock.” No monthly fees. Just reviews that work.

Works Without WooCommerce

Google Reviews — Display your Google Business reviews with star ratings, author names, and schema markup for rich results
Testimonials — Collect testimonials through a customisable form. Display in grid, list, masonry, or slider layouts
Floating Widget — A slide-out panel showing your latest reviews from all sources on every page
Reviews Page — A dedicated /reviews/ page with tabs, filtering, and pagination. Works automatically
Visual Designer — Customise colours, star styles, and branding from Trustie > Designer. Detects colours from your active theme

With WooCommerce

Everything above, plus:

Product Reviews — Replace WooCommerce’s default reviews with better-looking cards, star summaries, and rating breakdowns
Star Ratings — Display average ratings anywhere with shortcodes. Lightweight loop stars for product archives
Review Request Emails — Automatically email customers after purchase asking for a review
Convert Comments to Reviews — Turn existing WordPress product comments into star-rated reviews
Sync Product Ratings — Recalculate averages and counts across all products

Import Tools

Import Testimonials — Auto-detects and imports from Strong Testimonials, Easy Testimonials, and Starter Templates
Convert Product Comments — One-click conversion from product comments to proper star-rated reviews

Accessibility

Trustie is built with accessibility in mind: keyboard navigation, visible focus indicators, screen reader announcements for form submissions and content loading, and descriptive labels on interactive controls. We test against WCAG guidelines and actively work to improve accessibility with every update.

Shortcodes

Google Reviews (no WooCommerce needed)

[trustie_google_reviews] — Display your Google Business reviews with aggregate rating and schema markup

Testimonials (no WooCommerce needed)

[trustie_testimonials] — Display testimonials in grid, list, or masonry layout
[trustie_testimonial_form] — Customer testimonial submission form
[trustie_testimonial_slider] — Auto-advancing testimonial carousel
[trustie_testimonial_grid] — Grid layout wrapper

Product Reviews (WooCommerce required)

[trustie_reviews] — Reviews for a specific product with optional form and summary
[trustie_all_reviews] — Reviews from all products in a grid
[trustie_reviews_page] — Full reviews page with pagination
[trustie_review_form] — Standalone review submission form
[trustie_rating] — Average star rating for a product
[trustie_rating_badge] — Compact rating badge (stars + count)
[trustie_loop_stars] — Lightweight stars for product archives

Every shortcode accepts optional attributes for customisation. See the shortcode reference for full details.

Part of the Tracksies Family

Trustie is the free starting point. When you’re ready for more, the rest of the family is here:

Trustie Pro — Photo reviews, Q&A, custom forms, multi-step email sequences, import from Judge.me/Yotpo/Stamped, Google Merchant feed
Tracksies HQ — Customer intelligence, order management, priority rules, returns, branded emails and PDF invoices
Packsie — Warehouse dashboard and staff management
Perkie — Loyalty points, VIP tiers, referrals
Squizzie — Analytics, Google integrations, branded PDF reports
Pipesie — CRM and pipeline for service businesses

Every Tracksie connects to every other Tracksie. Your review data flows into customer profiles, informs loyalty tiers, feeds analytics — automatically.

Visit tracksies.com to meet the family.

Documentation

Full documentation is available at docs.tracksies.com.

Privacy

Trustie uses the Appsero SDK for optional, opt-in diagnostic data collection. This helps us troubleshoot issues and improve the plugin.

Tracking is disabled by default. Data is only collected after you explicitly allow it via the admin notice on activation.
What is collected (when opted in): Active theme and PHP version.
When: Once per week via a scheduled event, only if opted in.
You can opt out at any time from the admin notice or plugin settings.

Appsero Terms of Service | Appsero Privacy Policy

External Services

This plugin connects to the following external services:

Google Places API

Trustie uses the Google Places API to retrieve your Google Business reviews for display on your site.

What data is sent: Your Google API key and Place ID (both configured by you in plugin settings)
When: When a page containing the [trustie_google_reviews] shortcode is loaded, or when you test the connection from Settings > Google Reviews. Results are cached for 24 hours to minimise requests
No visitor data is sent to Google — only your business credentials are used to fetch your own reviews

Google Terms of Service | Google Privacy Policy

Appsero

Trustie uses the Appsero SDK for optional, opt-in diagnostic data collection.

Tracking is disabled by default. Data is only collected after you explicitly allow it via the admin notice shown on plugin activation
What data is sent (when opted in): Site URL, admin email, WordPress version, PHP version, server environment details, active plugin/theme information, and plugin version
When: Once per week via a scheduled event, only if you have opted in
You can opt out at any time from the admin notice or plugin settings

Appsero Terms of Service | Appsero Privacy Policy

icanhazip.com (Cloudflare)

When you opt in to Appsero diagnostic tracking (see above), Trustie uses icanhazip.com to determine your server’s public IP address for environment diagnostics. This service is operated by Cloudflare, Inc..

What data is sent: A simple HTTP GET request with no payload
When: Only when you have opted into Appsero tracking. Not called if tracking is disabled (the default)
What is returned: Your server’s public IP address, which is included in the Appsero diagnostic data

Cloudflare Terms of Use | Cloudflare Privacy Policy

Screenshots
FAQ

Does this work without WooCommerce?

Yes. Trustie works on any WordPress site. You get testimonials, Google Reviews, the floating widget, the reviews page, and the visual designer — no WooCommerce required. WooCommerce adds product reviews, star ratings, and review request emails.

How do I show Google reviews?

Add your Google API key and Place ID in Trustie > Settings > Google Reviews, then use the [trustie_google_reviews] shortcode on any page. Full setup guide: Connecting Google Reviews

Can I customise the colours and styling?

Yes — Trustie has a built-in visual Designer (Trustie > Designer) where you can set brand colours, star styles, border radius, shadows, and more. It detects colours from your active theme automatically. Designer guide

Does this replace WooCommerce’s built-in reviews?

Trustie enhances them. It uses WooCommerce’s native review system but gives you better-looking review cards, star summaries, rating breakdowns, and display shortcodes. Your existing reviews keep working.

Can testimonials be auto-approved?

Yes. Set a star rating threshold in settings — testimonials at or above that rating publish automatically. Below it, they go to moderation.

Does Trustie help with SEO?

Yes. Google Reviews output JSON-LD LocalBusiness and AggregateRating schema automatically. Testimonials output Review schema. WooCommerce product reviews use standard WooCommerce schema. All of this helps search engines display rich results with star ratings.

Is the testimonial form spam-protected?

Yes. Trustie includes honeypot spam protection on the testimonial submission form. You can also require a minimum star rating and moderate submissions manually.

Can I import testimonials from another plugin?

Yes. Trustie auto-detects Strong Testimonials, Easy Testimonials, and Starter Templates and offers one-click import. You can keep or remove the originals. Import tools guide

How do I convert product comments to reviews?

Go to Trustie > Settings > Import. If you have existing WordPress comments on WooCommerce products, Trustie can convert them to proper star-rated reviews with a configurable default rating. One click.

How do review request emails work?

When a WooCommerce order is marked complete, Trustie can automatically send an email asking the customer to leave a review. You set the delay (days after order), customise the email content with placeholders, and Trustie handles the rest. Email setup guide

What happens if I upgrade to Trustie Pro?

All your existing settings, reviews, and testimonials stay exactly as they are. Pro adds features on top — photo reviews, Q&A, custom forms, multi-step email sequences, advanced moderation, and import from Judge.me, Yotpo, and Stamped. If you ever deactivate Pro, everything gracefully falls back to Free. See what Pro adds

Where is my data stored?

In your WordPress database. On your server. Trustie is fully self-hosted — no external servers, no API calls to our infrastructure, no data leaving your site. If you uninstall Trustie, your reviews and testimonials remain in your database.

Is Trustie accessible?

We’ve built Trustie with accessibility as a priority — keyboard navigation, visible focus indicators, screen reader announcements, and descriptive aria-labels throughout. We test against WCAG 2.1 AA guidelines and actively work to improve accessibility with every update. If you find something we’ve missed, please let us know.

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ChangeLog

Choose right WordPress plugin from thousands others in a moment

Works Without WooCommerce

With WooCommerce

Import Tools

Accessibility

Shortcodes

Part of the Tracksies Family

Documentation

Privacy

External Services

Google Places API

Appsero

icanhazip.com (Cloudflare)

1.0.5

1.0.4

1.0.3

1.0.2

1.0.1

1.0.0