FAQs
When will receive my order?
After your order is paid, we aim to process it within 24–72 hours. Production and shipping times vary depending on the product(s) you select and are detailed in our Shipping Policy.
Orders shipped within the U.S. will be completed within a maximum of 31 days, while orders shipped outside the U.S. may take up to 40 days to complete.
If your order does not arrive within this timeframe, or if the tracking information has not been updated for more than 10 business days, please contact us at [email protected]
My tracking not work?
The tracking number will only be active after the order has been handed over to the shipping company. If your order has been marked as shipped but the tracking information has not been updated for more than 10 business days, please contact us at [email protected]
Can I get my tracking number?
You will receive a notification with the tracking number via email once your order has been shipped.
