Quickly respond to customer and visitor inquiries via live chat
Let Al answer questions and support your customers 24/7
See who's browsing your website live and instantly start conversations
Create custom rules to engage visitors, qualify leads, and simplify tasks.
Real-time order & cart insights to assist with purchases and access to store data.
Personalize the chat widget to match your business's style and branding
Stay updated on all incoming messages with email and push notifications
Improve the way your team works with chat assignments and private notes
Provide support on the go with Chatway's mobile apps for iOS and Android devices
Create a library of common answers and use them to reply in seconds
Interact with visitors in their preferred language, supporting 20+ languages
Use Chatway live chat on multiple platforms such as Shopify, Wix, Duda etc
Get insights into your support activities to better understand customer interactions
Manage all chats in one unified inbox. Integrate with Email, Messenger and Instagram.
Categorize and label conversations using specific criteria for personalized support
Chatway helps eCommerce recover carts, answer questions, and boost sales.
Use Chatway for SaaS to convert trial users into customers with support.
Chatway helps support teams resolve issues quickly and improve satisfaction.
Finance teams use Chatway for secure client questions.
Learn why Chatway is the best live chat tool for student support.
Chatway enhances booking by guiding travelers and answering questions.
Real estate teams use Chatway to respond to inquiries and close deals.
Chatway connects you with clients quickly and offers personalized service.
Chatway helps engage candidates and streamline hiring.
Engage supporters, answer questions, and build relationships.
Address concerns, reduce frustrations and boost customer satisfaction with Chatway live chat, a Drift alternative
Chatway Drift 
No Credit Card Required
Use Chatway to improve your overall customer experience by providing access to immediate assistance without ever having to leave the website. This is why you should consider Chatway as a Drift alternative:
Access essential live chat features at no cost
Recognize returning logged-in users and verify their identity for better security and privacy
Fully tailor your chat widget’s design, behavior, and triggers to match your brand.
Invite your entire support team on your live chat platform to support customers.
See who’s on your website, what page they’re viewing, and start a conversation in real time.
Gather feedback on support experiences to enhance customer service.
Add buttons to your live chat widget that let visitors connect with you through channels like WhatsApp, Messenger, Instagram, and more.
Automatically translate messages to the preferred language for smooth and effortless communication.
Add a live chat widget to your website, ecommerce store or on platforms like Wix, WordPress and Shopify
Create and display FAQs in the chat widget to help visitors quickly find answers on their own.
Grow your customer engagement with unlimited live chat conversations.
Write private notes that aren’t visible to customers for yourself or teammates.
Collect information from visitors through a form before a chat is initiated
Organize conversations with tags and use custom data to deliver more personalized interactions.
Chatway, a Drift alternative, helps businesses connect with their customers, which increases the chances of building stronger relationships and customer loyalty.
Chatway helps you communicate and engage with customers on an individual level, providing personalized support and building rapport. You can handle multiple chats simultaneously, easily collaborate with multiple agents to resolve complex inquiries and provide responsive and efficient customer support fosters positive brand perception and loyalty.
Let's discuss what makes Chatway a great Drift alternative and how it compares to its counterpart.
The amazing part about this Drift alternative is that it offers a free forever plan. This means you can access essential live chat features on your website immediately after installing it without paying any costs. And should you choose to move on with a paid plan, the options are quite affordable. On the other hand, Drift doesn’t offer a free plan for access to its live chat features.
With this Drift Alternative, you can bring all your conversations from multiple platforms such as WordPress, Shopify, Wix, Square etc, under a single dashboard that is managed by your support team. This is great for centralizing your communication and reducing support costs that come with managing interactions on multiple platforms. Conversely, Drift doesn’t include integrations with WordPress or Shopify.
This feature lets you meet your customers where they are. With Social Chat Buttons, you can easily add WhatsApp, Facebook Messenger, Instagram, and more to your live chat widget. Going as far as reaching out to your visitors through the channels they trust and use every day shows how intentional you are about making the conversation convenient for them. Drift doesn’t offer this solution, which makes Chatway a great alternative to Drift.
Chatway’s built-in Contact Form helps you capture key details before the chat even starts. You can request a visitor’s name, email, or reason for reaching out, so your team has the context they need to respond effectively. Customize the fields to fit your workflow and ensure every conversation starts with clarity. As a Drift alternative, Chatway gives you more flexibility and control in order to streamline support.
Check out the unique features of Chatway and see for yourself why it is a great tool for improving communication on your website
No matter where your customers are (Website, Shopify, Email, Facebook, etc.), Chatway, a versatile Drift alternative, helps you deliver excellent service to them with the convenience of live chat.
With its simple setup, Chatway enables you to perform tasks like adding team members as agents and assigning conversations without requiring technical assistance.
Chatway, an alternative to Drift, offers iOS and Android mobile apps that make it easy to engage in conversations with customers anytime, anywhere.
Our Chatway helps businesses all around the world communicate better with
their website’s visitors. Hear their experiences firsthand
Chatway saves us massive time and support costs. Their AI agent handles about 95% of incoming support requests automatically. It connects to our knowledge base and replies instantly across chat, email, and social messages. Setup was quick and the platform gets the job done.
Founder, Pareto Solutions
This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.
Founder, Orion’s Corner
Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!
Founder, Bridge Online Academy
Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app.
Founder, Avvo
Smooth and easy. Simple interface and a good way to engage with potential customers.
Founder, Coach Social
Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.
Founder, WDT Tool
Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.
Yes! Chatway offers a forever free plan with essential live chat features to provide quality support to your website visitors.
Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.
Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.
Yes. You can customize the widget and change the color, size, position on screen and more.
Yes. you can enable push notifications and email notifications for your Chatway conversations.
Yes, Chatway is a great Drift alternative that can be used for free. Please check the comparison table above for more information.
