Quickly respond to customer and visitor inquiries via live chat
Let Al answer questions and support your customers 24/7
See who's browsing your website live and instantly start conversations
Create custom rules to engage visitors, qualify leads, and simplify tasks.
Real-time order & cart insights to assist with purchases and access to store data.
Personalize the chat widget to match your business's style and branding
Stay updated on all incoming messages with email and push notifications
Improve the way your team works with chat assignments and private notes
Provide support on the go with Chatway's mobile apps for iOS and Android devices
Create a library of common answers and use them to reply in seconds
Interact with visitors in their preferred language, supporting 20+ languages
Use Chatway live chat on multiple platforms such as Shopify, Wix, Duda etc
Get insights into your support activities to better understand customer interactions
Manage all chats in one unified inbox. Integrate with Email, Messenger and Instagram.
Categorize and label conversations using specific criteria for personalized support
Chatway helps eCommerce recover carts, answer questions, and boost sales.
Use Chatway for SaaS to convert trial users into customers with support.
Chatway helps support teams resolve issues quickly and improve satisfaction.
Finance teams use Chatway for secure client questions.
Learn why Chatway is the best live chat tool for student support.
Chatway enhances booking by guiding travelers and answering questions.
Real estate teams use Chatway to respond to inquiries and close deals.
Chatway connects you with clients quickly and offers personalized service.
Chatway helps engage candidates and streamline hiring.
Engage supporters, answer questions, and build relationships.
Enhance your customer experience with personalized and empathetic responses using Chatway live chat, a ChatBot alternative
Chatway ChatBot 
No Credit Card Required
Chatway, an alternative to ChatBot allows you to add a human touch to customer interactions. Your customers can connect with real people, creating a more personalized and empathetic experience.
Access essential live chat features at no cost forever
Identify logged-in users and show past chats in the widget for personalized, seamless support.
See who’s on your website, what page they’re viewing, and start a conversation in real time.
Gather feedback on support experiences to enhance customer service.
Add buttons to your live chat widget that let visitors connect with you through channels like WhatsApp, Messenger, Instagram, and more.
Automatically translate messages to the preferred language for smooth and effortless communication.
Create and display FAQs in the chat widget to help visitors quickly find answers on their own.
Organize conversations with tags and use custom data to deliver more personalized interactions.
Communicate with customers and website visitors without limits.
Create private notes for internal communication to discuss customer cases, strategies, or relevant information without making it visible to the customer.
Tailor the visual aspects of the chat button to align with your brand and design preferences.
Build a customizable library of pre-written replies to frequently asked questions, to ensure quick, consistent responses.
Access real-time data and analytics that provide insights into your support operations.
Offer on-the-go support to customers with a live chat mobile app available on both iOS and Android devices.
Provide your customers with a convenient and accessible communication channel, enabling them to seek support from anywhere at any time with Chatway, a ChatBot alternative. Make customer interactions seamless, defined and scalable with Chatway. Empower your customers to connect on their terms. Chatway makes it easy to reach you anytime, anywhere, on any device they choose.
Wondering why Chatway is a better choice over ChatBot? Let's delve into the reasons that set Chatway apart as the preferred alternative for you.
With this ChatBot alternative, you can add a live chat widget to your website and access essential live chat features completely free-forever. It’s a great starting point for small businesses or individuals looking to explore basic live chat functionality without any upfront cost.
A great part about this ChatBot alternative is that you can use the private notes feature to collaborate with yourself or other agents without the customer being notified. When multiple agents are handling a conversation, private notes can be used to share insights, product knowledge, or alternative solutions without directly involving the customer.
Unsure of the right live chat tool for your website? Check out these standout capabilities that make Chatway a great choice for you.
Streamline your workflow by eliminating the need to juggle between multiple platforms. Use this ChatBot alternative to bring conversations from emails, ecommerce platforms, and social media into a single location.
With Chatway, you can easily add team members as agents and assign conversations, no technical expertise required.
Chatway, a ChatBot alternative, offers iOS and Android mobile apps that make it easy to engage in conversations with customers anytime, even on the go.
Our Chatway helps businesses all around the world communicate better with
their website’s visitors. Hear their experiences firsthand
Chatway saves us massive time and support costs. Their AI agent handles about 95% of incoming support requests automatically. It connects to our knowledge base and replies instantly across chat, email, and social messages. Setup was quick and the platform gets the job done.
Founder, Pareto Solutions
This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.
Founder, Orion’s Corner
Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!
Founder, Bridge Online Academy
Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app.
Founder, Avvo
Smooth and easy. Simple interface and a good way to engage with potential customers.
Founder, Coach Social
Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.
Founder, WDT Tool
Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.
Yes! Chatway offers a forever free plan with essential live chat features to provide quality support to your website visitors.
Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.
Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.
Yes. You can customize the widget and change the color, size, position on screen and more.
Yes. you can enable push notifications and email notifications for your Chatway conversations.
Yes, Chatway is a great ChatBot alternative that can be used for free. Please check the comparison table above for more information.
