Committees

CFCA is an association built on networking and collaboration and joining a committee is a great way to get involved, network with others that share your interest, and collaborate with industry and knowledge experts.  Committees also provide an opportunity for members to get involved in the decisions and activity of the association. CFCA has currently 5 main committees and 13 sub-committees that members can contribute to.

If you are interested in joining a committee please email fraud@cfca.org or the committee chair(s) for the specific committee you’d like to participate in as described below.

Education and Resource (Main Committee)

The CFCA Education committee oversees coordination and development of educational material, whitepapers and resource library material and educational services, options and opportunities.  The Education Committee is one of 5 main committees for CFCA and also oversees activity on sub-committees including the Certified Communications Security Professional  (CCSP) committee and the Fraud Dictionary and Best Practices committee.

Co-Chairs: Mary Hocheimer CCSP, Sinch and Ryan Karnas, Somos

Members:  Jason Lane-Sellers, LexisNexis Risk Solutions; Adam Falus, T-Mobile CZ; Terry Powell, Lumen; Chris Walters, Charter Communications

CCSP (Sub-Committee: Education and Resource)

The Certified Communications Security Professional  (CCSP) committee regularly evaluates the certification requirements and program content to maintain program relevance, identify gaps or improvements, and promote program value for CFCA members.    Each CCSP committee member is also responsible for assisting with the vetting and approval processes associated with CCSP candidates.  This includes the validation of credits and assessment of any submissions and interviews.  All CCSP Committee members are required to have the Certified Communications Security Professional (CCSP) designation.

Co-Chairs:  Chris Walters, CCSP, Charter Communications and Terry Powell, CCSP, Lumen

Members:  Mary Hochheimer, CCSP, Sinch; Ryan Karnas, Somos; Jaime Zetterstrom, CCSP, Somos

Survey Task Force (Sub-Task Force: Education and Resource)

This task force is responsible for updating and administrating the CFCA Fraud Loss Survey, and sub-annual surveys.

Co-Chairs: Jason Lane-Sellers and Adam Falus, T-Mobile CZ

Members: Mary Hochheimer, CCSP, Sinch; Ryan Karnas, Somos

Membership (Main Committee)

The CFCA Membership Committee is responsible for identifying and reaching out to potential member organizations, familiarizing new and potential members with CFCA’s benefits and offerings, and creating positive and informative experiences for new members.

Co-Chairs: Adrian Lazar Adler, T-Mobile and Fidel Aponte, Araxxe

Members: Adam Falus, T-Mobile CZ; Simon Marchand, Indepedant Consultant

Global Expansion (Sub-Committee: Membership)

The Global Expansion Sub-Committee is established under the CFCA Membership Committee to support the Association’s growth beyond North America by identifying barriers to international participation, recommending strategic adaptations, and promoting CFCA membership and engagement in global markets.

This sub-committee serves as a key advisory and action group to help CFCA evolve in a way that is inclusive, accessible, and attractive to professionals and organizations operating across diverse regions and time zones.

Co-Chairs: Adam Falus, T-Mobile CZ and Simon Marchand, Independant Consultant

Members: Jaime Zetterstrom CCSP, Somos; Stacy Graham CCSP, Sinch; Adam Panagia, AT&T; Jason Lane-Sellers, LexisNexis Risk Solutions; Adrian Lazar Adler, T-Mobile; Fidel Aponte, Araxxe; Steve Schwed, Verizon

Marketing and Events (Main Committee)

The CFCA marketing committee handles the task of crafting our organization’s marketing message to present the CFCA mission and objectives so that members, and potential members, have a clear impression of what the organization stands for and why they should support it. This includes useful resources such as the CFCA Chatter newsletter, CFCA Fraud Loss Survey, and communication through email, the website and social media platforms. The marketing committee oversees coordination of educational events, both live and virtual KNOW Sessions/Webinars as well as sponsorship programs for the organization and solid partnerships with other organizations, government entities and law enforcement.

Co-Chairs:  Stacy Graham CCSP, Sinch and Jaime Zetterstrom CCSP, Somos

Members: Mary Hochheimer, Sinch; Ben Castro, YouMail, Kevin Rupy, Wiley Rein LLP; Bradley Greer, Netnumber; Kyle Belcher, Somos; Simon Marchand

Event Coordination (Sub-Committee: Marketing and Events)

This committee oversees and is responsible for planning of Educational Events and other events hosted by CFCA throughout the year.  The commitee’s objectives include attaining a suitable city location and a comprehensive agenda that ensures education, networking and further collaboration.

Co-Chairs: Bradley Greer, Netnumber and Kevin Rupy, Wiley Rein

Members: Jaime Zetterstrom, CCSP, Somos; Stacy Graham CCSP, Sinch and a combination of Marketing Committee members and Platinum Sponsor participation

Website & Digital Media Committee (Sub-Committee: Marketing and Events)

This committee oversees development, improvement, security and maintenance of the CFCA website – including adding features, vetting vendors, penetration testing, etc. This committee also oversees all social media and other online content.

Co-Chairs: Mary Hochheimer CCSP, Sinch and Ben Castro, YouMail

Members: Stacy Graham CCSP, Sinch; Jaime Zetterstrom, CCSP, Somos

AI Integration (Sub-Committee: Marketing and Events)

The Artificial Intelligence Integration (AI Integration) Sub-Committee is established to explore, develop, and implement responsible and strategic uses of artificial intelligence across CFCA’s educational, marketing, and operational efforts. While operating under the Marketing & Event Coordination Committee, this sub-committee will serve as a shared resource to support all CFCA committees by developing AI-driven tools, content, and solutions that enhance member value and digital engagement.

Co-Chairs: Kyle Belcher, Somos and Simon Marchand

Members: Jaime Zetterstrom, CCSP, Somos; Stacy Graham CCSP, Sinch

Strategic Partnerships  (Main Committee)

CFCA is conscious of, and encouraged by, the vast amount of organizations and associations through the industry focused on working together towards prevention of fraud, assurance of company revenue and best practices for companies and consumers.  Our desire with the development of our Strategic Partnership program is to acknowledge like-minded associations and organizations that have a membership base focused on finding solutions.  Our goal is not to impede progress of our partners, but rather collaborate to unify us all with common terminology, sharing of information and tools that benefit the industry, and communicate effectively alongside each other unified in the global battle against fraud. The goal of this committee is to work together, as organizations, with government, law enforcement, and consumer groups to unite in fighting the same battle.

Co-Chairs: Stacy Graham, CCSP, Sinch and  Adam Panagia, AT&T

Members: Jaime Zetterstrom, CCSP, Somos

Consumer Outreach (Sub-Committee: Strategic Partnerships)

The Consumer Outreach Sub-Committee is established under the Strategic Partnership Committee to lead CFCA’s efforts in understanding, supporting, and educating consumers in the fight against communications fraud. This sub-committee serves as a collaborative, cross-industry initiative focused on collecting consumer insights, identifying educational needs, and enabling industry partners to better protect and inform the public.

By fostering engagement with enterprises, regulators, consumer advocacy groups, and telecommunications providers, the sub-committee aims to bridge the gap between industry response and public awareness.

Co-Chairs: Micah Semon, Bank of America

Members: Michele Bilton-Smith, Somos; Morgan Campbell, Navy Federal Credit Union; Jacqueline Hicks, Navy Federal Credit Union; Tricia Brooks, Wells Fargo; Joanne Devers, Bank of America

HTTF – Handset Trafficking Task Force (Sub-Task Force: Strategic Partnerships)

This coalition unites industry players including MNOs and Online Retailers to address the issue of illegally acquired and resold handsets. Committed to eradicating fraud across the Telecom sector, this task force will foster collaboration, information sharing, and the development of a comprehensive anti-fraud framework.

Co-Chairs: Steve Schwed, Verizon, and Ben Castro, US Cellular

Members: Jaime Zetterstom, CCSP, Somos; Adam Panagia, AT&T, Clint Breithaupt, Charter Communications; John Baldree, Charter Communications; Jordan Insley, Quick Ship Brands; David Dillard, Recipero, Inc.; Kristi Wilson, T-Mobile; Craig Sluiter, T-Mobile; Christian Hardman, Ebay, Inc.; Scott Jones, Verizon; Lisa Meyers, Verizon; Rual Aristud, Recipero Inc.; Reuben Hart, Recipero, Inc.; Brad Pentola, Asurion; Jimmy Peddicordii, Charter Communications; Dante Martin, AT&T; Kristin Taylor, AT&T; Larry White AT&T; Brandy Albano, T-Mobile; Daigny Maister, AT&T; Mary Hochheimer, CCSP, Sinch; Ryan Karnas, Somos

Fraud Dictionary and Best Practices (Sub-Committee: Strategic Partnerships)

This committee is a spin-off from the Strategic Partnership committee where we will work with our strategic partners to develop common terminology and documentation that can be used throughout the industry defining different fraud and risk types and methods and the best practices for operators, vendors and consumers.

Co-Chairs:  Laura Weaver, Hawaiian Telecom and Howard Lang, AT&T

Members: Keith Gould, Cincinnati Bell; Adrian Lazar Adler, T-Mobile; Ryan Karnas, Somos; Paul Irefaj, AT&T; Terry Powell, CCSP, Lumen; Stacy Graham, Sinch; Adam Panagia, AT&T; Guy Pearson, Bank of America; Chris Wendt, Somos; Christi Vanoye, Equinox; Jessica Thompson, Industry Traceback Group; Sarah Halko, iconectiv; Ashvini Belagaje, TransUnion

Professional Development Initiatives (Sub-Committee: Strategic Partnerships)

This committee is focused on the development of the communities of fraud fighters through education and mentorship. Celebrating the vast diversification within our ecosystem of professions, cultures, genders, level of knowledge and overall passion the Inclusive Professional Development Initiative Committee brings exceptional value to the CFCA membership and strengthens our members to grow within their chosen sector.

Co-Chairs: Jaime Zetterstrom, CCSP, Somos and Fidel Aponte, Araxxe

Members: Stacy Graham, CCSP, Sinch; Micah Semon, Bank of America; Brad Greer, Netnumber; Carolyn Knight, Iconectiv; Jake Hepler, Somos

Trust & Transparency Working Group (Sub-Committee:Strategic Partnerships)

This working group will focus on determining and promoting best practices for proper adoption of STIR/SHAKEN and related technologies, Know Your Customer and vetting practices, and emerging technologies. The group will maintain focus on ensuring safe, privacy protecting mechanisms and creating transparent and enforceable methods related to restoring trust in the telephone number ecosystem.

Co-Chairs: Guy Pearson, Bank of America and Chris Wendt, Somos

Members: Stacy Graham, Sinch; Greg Rogers, Bandwidth; Alec Fenichel, TransNexus; Sarah Delphey, Bandwidth; Richard Jobson, Teraquant; David Frankel, ZipDx; Kingston Wong, TransUnion; Julie Fowler, First Orion; Henry Hayter, Transunion; Christina Petersen, TransUnion; Don Holloway, Aegis Mobile; Nicolo Silvestrelli, YouMail; Rajneesh Kapur, Mobileum; Gerry Christensen, 46 Labs.

Finance & Audit Committee

In compliance with CFCA bylaws, this committee oversees all billing and payments as associated with membership dues, event registration fees, association sponsorships and oversees association investments.

Co-Chairs: Adam Panagia, AT&T and Jaime Zetterstrom CCSP, Somos

Members: Executive Committee

Legal & Compliance (Sub-Committee: Finance & Audit Committee)

This committee overseas audits and verifies compliance for CPNI, GDPR, PCI and more. This committee also seeks legal guidance on issues as needed for the association. This committee also maintains Boad of Director, Administrative Staff, and Committee-Co Chair acknowledgement of Code of Conduct and tracking of conflicts of interest.

Chair: Stacy Graham, CCSP, Sinch;

Members: Kevin Rupy, Wiley Rein LLP; Adam Panagia, AT&T; Jaime Zetterstrom, CCSP, Somos

Signer Reputation (Sub-Committee: Finance & Audit Committee)

The Signer Reputation Sub-Committee is established to facilitate confidential data sharing among voice service providers in order to identify and take coordinated action against entities—particularly STIR/SHAKEN signers—who are not meeting regulatory standards or are contributing to abuse of the telephone number ecosystem.

The sub-committee’s primary mission is to increase accountability by tracking non-compliant or bad-actor signers, coordinating intelligence among trusted members, and escalating cases for regulatory or legal intervention when appropriate. It plays a vital role in restoring confidence in call authentication by promoting industry self-regulation, backed by evidence-based action.

Chair: Stacy Graham CCSP, Sinch and Adam Panagia, AT&T

Members: Jaime Zetterstrom CCSP, Somos; Howard Lang, AT&T; Matthew Christopher, Comcast