MACHINE LEARNING

Context engieneering, RAG/LLM fine-tuning, multi-agent workflows

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We train custom agents for the automation of

Document processing

We automate document handling and classification with AI agents—fast, accurate, and scalable.

Customer support

Our AI agents deliver 24/7 personalized customer support, resolving complex queries in real time.

Lead generation & qualification

AI-driven lead generation and qualification for higher conversion rates and smarter sales pipelines.

Process Monitoring

Real-time process monitoring with AI agents, detecting and resolving bottlenecks instantly.

Data labeling & classification

Precision data labeling and classification using AI, ensuring ready-to-use datasets for your projects.
Process

Typical workflow

1

Business Audit

We analyze your operations, identify key processes, and pinpoint automation opportunities for maximum efficiency and impact.
2

Implement workflows

We design and deploy custom AI agent networks, seamlessly integrating them to automate your critical business processes.
3

Monitor & optimize

We continuously track performance, refine workflows, and ensure your automated systems deliver peak results.
25+
Workflows Implemented
10+
Public Service
15+
Private sector

At CELSO, we provide end-to-end custom LLM training tailored to your unique requirements. This includes domain-specific fine-tuning (e.g., legal, healthcare, or technical jargon), multilingual model adaptation for global teams, and task-specific optimization (e.g., chatbots, document analysis, or predictive analytics). We use advanced techniques like context engineering, reinforcement learning, and prompt optimization to ensure your model excels in accuracy, relevance, and efficiency.

Whether you need a model trained on proprietary data or one that integrates with third-party APIs, we build solutions that scale with your business and adapt to evolving needs.

Our AI agent workflows are designed to automate repetitive tasks (e.g., data entry, customer inquiries, or report generation), enhance decision-making with real-time insights, and integrate flawlessly with your CRM, ERP, or other enterprise tools. By deploying autonomous or semi-autonomous agents, you’ll see faster response times, reduced human error, and up to 60% cost savings on routine processes.

For example, agents can qualify leads, process invoices, or monitor supply chains—all while learning and improving from interactions. The result? Your team focuses on high-value work, while AI handles the heavy lifting with precision and consistency.

We follow a structured 4–8 week deployment pipeline:

  • Week 1–2: Business Audit & Data Collection – We analyze your workflows, gather datasets, and define success metrics.
  • Week 3–4: Model Training & Workflow Design – Our team fine-tunes the LLM and maps out agent interactions, ensuring alignment with your goals.
  • Week 5–6: Testing & Validation – Rigorous testing (including edge cases and stress scenarios) guarantees reliability before go-live.
  • Week 7–8: Deployment & Handoff – We launch the solution, provide team training, and set up continuous monitoring tools to track performance. Post-deployment, we offer ongoing optimization—adjusting agents based on usage data and feedback to maintain peak efficiency. Transparency and collaboration are key; you’ll have full visibility and control at every stage.
Our work

Case studies

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Have questions? Feel free to write us

Contact us, present your problem and let us come up with a solution!

General enquires

info@celso.ch

Techinical & quote enquires

razvan@celso.ch

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