Frequently Asked Questions
Which couriers do you use for delivery?
Most UK orders are shipped via DHL, FedEx, and Royal Mail. We select the most reliable partner for your specific region to ensure your tech arrives in pristine condition.
How fast is your shipping?
Speed is our specialty. UK deliveries usually arrive within 1–2 working days when using our express DHL service, though timelines may vary slightly by location.
What is the daily cut-off for same-day dispatch?
Orders placed before our daily cut-off time of 2:00 PM are typically dispatched the same day. Our team works rapidly to get your order processed and out the door.
What is your return policy?
We offer a standard return period of 14 days. We want you to be completely happy with your purchase; if the tech isn’t a perfect fit for your workflow, you can return it within this window.
What if there is an issue with my order?
As part of our “Above & Beyond” promise, if there is any mishap with your delivery or the product itself, contact us immediately. We are committed to resolving issues fast—whether that means a replacement, a repair, or a refund.
Are your prices fixed?
We aim to offer the most competitive rates in the UK. Please note that all prices mentioned are subject to EO&E (Errors and Omissions Excepted). We reserve the right to correct pricing errors to ensure fairness for all customers.
Do you offer bulk discounts?
If you are kitting out an entire office or need multiple units, our Tech Experts are happy to discuss bespoke pricing. Contact our sales team for a custom quote.
How do you handle product recalls?
Safety and reliability are paramount. All gear is scanned for recalls and performance bottlenecks both before it enters our stock and before it is packed for your order.
Is the tech I’m buying the latest version?
Yes! We focus on the “Most Variety Offered,” which means we prioritise the latest generations of processors, graphics cards, and displays. Check our product descriptions for specific model years and specifications.
When will I receive the invoice for my order?
When you have paid for the order, you will not automatically receive an invoice for your order. If you wish to receive an invoice, this can be done in two ways. The first way is through your account at our store. When you log in to your account, you can see your orders and download the invoice.
Why Choose BoxedTech?
At BoxedTech, we don’t just ship boxes; we deliver the tools you need to succeed. Our commitment to excellence is built on three core pillars:
Most Variety Offered!
We pride ourselves on offering the latest high-performance laptops, workstations, and peripherals. Our inventory is constantly updated to include the newest releases from the world's leading tech brands. If you don't see a specific configuration or model you're looking for, reach out to one of our Tech Experts, and we will do our best to source it for you.
Rigorous Quality Checks
Your productivity depends on reliable hardware. Every device at BoxedTech undergoes a multi-point inspection before it leaves our warehouse. We scan all inventory for manufacturer recalls and software updates before and after every sale to ensure your tech is safe, secure, and ready to perform from the moment you power it on.
Above & Beyond
We know that in the world of technology, timing is everything. If your gear is delayed in transit or any other mishap arises, we will go above and beyond to make things right. We offer a 100% satisfaction guarantee because we believe our relationship with you starts after the delivery, not before.
The BoxedTech Hub: Delivery, Gear Guides, & Expert Support
Delivery, Gear Guides, & Expert Support
Yes! BoxedTech provides clear and helpful answers to your frequently asked questions, making it easy to find the information you need in one place.
Get In Touch
The BoxedTech Hub: Delivery, Gear Guides, & Expert Support
Yes! BoxedTech provides clear and helpful answers to your frequently asked questions, making it easy to find the information you need in one place.
Why Choose BoxedTech?
At BoxedTech, we don’t just ship boxes; we deliver the tools you need to succeed. Our commitment to excellence is built on three core pillars:
Most Variety Offered!
We pride ourselves on offering the latest high-performance laptops, workstations, and peripherals. Our inventory is constantly updated to include the newest releases from the world’s leading tech brands. If you don’t see a specific configuration or model you’re looking for, reach out to one of our Tech Experts, and we will do our best to source it for you.
Rigorous Quality Checks
Your productivity depends on reliable hardware. Every device at BoxedTech undergoes a multi-point inspection before it leaves our warehouse. We scan all inventory for manufacturer recalls and software updates before and after every sale to ensure your tech is safe, secure, and ready to perform from the moment you power it on.
Above & Beyond
We know that in the world of technology, timing is everything. If your gear is delayed in transit or any other mishap arises, we will go above and beyond to make things right. We offer a 100% satisfaction guarantee because we believe our relationship with you starts after the delivery, not before.
Frequently Asked Questions
Which couriers do you use for delivery?
Most UK orders are shipped via DHL, FedEx, and Royal Mail. We select the most reliable partner for your specific region to ensure your tech arrives in pristine condition.
How fast is your shipping?
Speed is our specialty. UK deliveries usually arrive within 1–2 working days when using our express DHL service, though timelines may vary slightly by location.
What is the daily cut-off for same-day dispatch?
Orders placed before our daily cut-off time of 2:00 PM are typically dispatched the same day. Our team works rapidly to get your order processed and out the door.
What is your return policy?
We offer a standard return period of 14 days. We want you to be completely happy with your purchase; if the tech isn’t a perfect fit for your workflow, you can return it within this window.
What if there is an issue with my order?
As part of our “Above & Beyond” promise, if there is any mishap with your delivery or the product itself, contact us immediately. We are committed to resolving issues fast—whether that means a replacement, a repair, or a refund.
Are your prices fixed?
We aim to offer the most competitive rates in the UK. Please note that all prices mentioned are subject to EO&E (Errors and Omissions Excepted). We reserve the right to correct pricing errors to ensure fairness for all customers.
Do you offer bulk discounts?
If you are kitting out an entire office or need multiple units, our Tech Experts are happy to discuss bespoke pricing. Contact our sales team for a custom quote.
How do you handle product recalls?
Safety and reliability are paramount. All gear is scanned for recalls and performance bottlenecks both before it enters our stock and before it is packed for your order.
Is the tech I’m buying the latest version?
Yes! We focus on the “Most Variety Offered,” which means we prioritise the latest generations of processors, graphics cards, and displays. Check our product descriptions for specific model years and specifications.
When will I receive the invoice for my order?
When you have paid for the order, you will not automatically receive an invoice for your order. If you wish to receive an invoice, this can be done in two ways. The first way is through your account at our store. When you log in to your account, you can see your orders and download the invoice.
Still have questions?
Our Tech Experts are standing by to assist you with technical specs, shipping queries, or stock availability.