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*U.S. citizens eligible to use the DS-82 passport application can renew by mail instead.
We will offer services in Innsbruck on Thursday, October 3, 2024, from 9:00 a.m. to 12:00 p.m. (location information to be confirmed later)
Space is limited, so appointments will be accepted on a first come first served basis. Please contact us via email at CONSULATEVIENNA@STATE.GOV to schedule your appointment. Please use the following in the subject line of your e-mail: “E99, Innsbruck Consular Services Request for [family name]”. We will provide the location and pertinent details once we have confirmed your appointment.
Please Note – U.S. citizens MUST travel to the U.S. on their U.S. passport: According to Section 215 of the U.S Immigration and Nationality Act (8 U.S.C. 1185), it is illegal for a U.S. citizen to enter or leave the U.S. on anything other than a U.S. travel document. This applies to dual citizens as well, meaning that persons holding a U.S. and a foreign passport MUST enter and leave the U.S. on a valid U.S. passport; they may NOT enter/leave the U.S. on an Austrian/foreign passport. This applies to children as well as adults.
On return to the European Union, the dual national needs to enter the European Union with their EU passport. It is illegal to enter the EU as an EU citizen on a U.S. passport.
Your child never had a U.S. passport? You might want to consider applying for a Consular Report of Birth Abroad first, before you apply for a passport.
Renewing / applying in-person: To submit a passport application at U.S. Consulate Vienna, see Apply in Person for detailed instructions and schedule your appointment online. For most cases, the average turnaround time is 4-5 weeks. Cases submitted without the correct paperwork and/or supporting documents may take longer.
Passport renewal by mail: Save a trip to the consular section! Adults currently holding a 10-year passport may be eligible to renew by mail and pay the application fee online. See Renew by Mail for eligibility requirements. You must follow the detailed instructions EXACTLY. The average turnaround time is 4-5 weeks.
Emergency passports: If your previous passport was lost, stolen or expired, and you have immediate travel plans, we may be able to issue a temporary, emergency passport. This service can take from one to several days, depending on the complexity of the case and the availability of supporting documents. See Emergency Passport instructions.
Replacing a limited-validity passport, updating or correcting your current passport: Do you need to update your currently valid passport or correct an error? Need to exchange a limited-validity passport for a full-validity passport? You may be eligible to use the form DS-5504.
Are you a U.S. citizen who is age 16 or older and needs to apply for a passport with a DS-11 form?
Are you the parent or guardian of a U.S. citizen who is age 15 or younger and needs to apply for your child’s passport with a DS-11 form?
Do you need to renew an existing passport using the DS-82 form?
Do you need to report a passport lost or stolen and replace it using the DS-11 and DS-64 forms?
Do you need to correct or change a passport that you already have using the DS-5504 form?
Do you need to apply for a passport for a child under age 16 who cannot have both parents or guardians apply in person?
DS-11 Applicants Age 16 or Older
Are you a U.S. citizen who is age 16 or older and needs to apply for a passport with a DS-11 form?
DS-11 Applicants Age 15 or Younger
Are you the parent or guardian of a U.S. citizen who is age 15 or younger and needs to apply for your child’s passport with a DS-11 form?
Do you need to renew an existing passport using the DS-82 form?
DS-11 and DS-64 Passport Replacement
Do you need to report a passport lost or stolen and replace it using the DS-11 and DS-64 forms?
DS-5504 Updating a Current Passport
Do you need to correct or change a passport that you already have using the DS-5504 form?
DS-11 and DS-3053 Applying for a Child’s Passport
Do you need to apply for a passport for a child under age 16 who cannot have both parents or guardians apply in person?
All mayor Credit Cards accepted (Visa, MasterCard, American Express, Discover, or Diners Club). We do not accept bankcards (ATM, Debit or European “Bankomat” cards) or checks.
If you need a blank form, you can download it as a pdf from the website of the U.S. Department of State.
You must provide one photo with your passport application. All our photo policies apply to both adults and children under age 16. We have a few exceptions to our photo policies for infants.
Under passport regulations, an individual may not possess more than one passport of any one type (tourist, official, diplomatic) at the same time. On occasion, the Department of State will make an exception to this policy for individuals who travel extensively and often for business purposes. These second passports are issued for a validity of two to four years provided a valid justification for issuance exists.
View more in-depth instructions and information on the website of the U.S. Department of State.
All mayor Credit Cards accepted (Visa, MasterCard, American Express, Discover, or Diners Club). We do not accept bankcards (ATM, Debit or European “Bankomat” cards) or checks.
If you need a blank form, you can download it as a pdf from the website of the U.S. Department of State.
You must provide one photo with your passport application. All our photo policies apply to both adults and children under age 16. We have a few exceptions to our photo policies for infants.
Under passport regulations, an individual may not possess more than one passport of any one type (tourist, official, diplomatic) at the same time. On occasion, the Department of State will make an exception to this policy for individuals who travel extensively and often for business purposes. These second passports are issued for a validity of two to four years provided a valid justification for issuance exists.
View more in-depth instructions and information on the website of the U.S. Department of State.
If you need reasonable accommodation for your appointment, we encourage you to request your accommodation immediately once you schedule your appointment. We make every effort to provide accommodations to persons with disabilities and medical conditions. Reasonable accommodations vary, depending on the situation and the person’s needs.
Examples of accommodations include, but are not limited to:
The waiting room of the Consular Section and its restroom is wheelchair-accessible.
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