This Information relates to the activities undertaken by Allied Vehicles Limited T/A Cab Direct

About our Financial Services

The Financial Conduct Authority

The Financial Conduct Authority (FCA) is the independent watchdog that regulates nancial services. Use this information to decide if our services are right for you.

Treating Customers Fairly

Our business is committed to treating our customers fairly and ensuring our
products and services are suitable for their needs. Treating Customers Fairly
(TCF) is a core part of our culture and philosophy and you can review our
commitment to it by asking for a copy of our TCF policy statement.

What products do we offer?

We are a credit broker not a lender. We can introduce you to a limited number
of lenders or hire companies who may be able to assist you with your
requirements. We will only introduce you to these lenders or hire companies.

The finance products we can offer you and the finance providers we
predominantly use are detailed in the appendix of this document.

Commission Disclosure

We will receive a commission payment from the finance or hire provider if you
decide to enter into an agreement with them. The nature of this commission is
as follows: we receive a commission based on a percentage of the total amount
of finance taken by the customer. The lenders we work with consider that the
commission earned reflects the work carried out by us as the broker. This
includes advertising the financing option, coordinating with the lender to arrange
financing, and handling administrative tasks such as completing proposals,
processing orders, and managing delivery. Commissions help cover these
operational costs, allowing brokers to provide their services without direct fees
to customers. This will not affect the amount you pay. We will disclose the
amount of any commission received prior to you signing your credit agreement.

Other Finance Facilities

You may be able to obtain funding for your purchase from other providers and
you are encouraged to seek alternative quotations and details of their products
by researching on the high street, in the media and online.

What will you have to pay for this service?

You will not make any payment to us for processing a finance or hire application
or for introducing you to a finance or hire provider. All charges that you will pay
including, interest, documentation fees or rentals, where applicable, will be
clearly shown on the finance or hire agreement.

Understanding our products and documents

You should carefully consider the amount of time you need to review the
information and documentation with which you have been presented, and
ensure you understand your commitments under the agreement. You should
also consider if it is advisable for you to have someone you know to help you
make your decision. This is particularly important if you have any health issues,
difficulty in understanding information, or there have been any recent life
events that could affect your ability to fully understand the information and
documentation. Please advise us if this is the case and we can then proceed
with your requirements in the most appropriate way.

Affordability

You should assess the monthly payments you are required to make throughout
the agreement and ensure you are able to meet these and other obligations you
already have without suffering undue hardship. If you are aware of any future
events that will affect your ability to meet these payments, you should ensure the finance provider is informed immediately.

Your credit rating could be adversely affected if you do not make payments when due, which could make it harder or more expensive for you to access finance facilities in the future.

Who regulates us?

Allied Vehicles Limited T/A Cab Direct is an Appointed Representative of Product Partnerships Limited, which is authorised and regulated by the Financial Conduct Authority; registration number 626349. Product Partnerships address is Second Floor, Atlas House, 31 King Street, Leeds LS1 2HL and their permitted business is to act as a Principal for a network of rms who carry out consumer credit activities.

You can check this information on the FCA register by visiting www.fca.org.uk/register or by contacting the FCA on 0800 111 6768.

What to do if you have a complaint

If you wish to register a complaint, please contact us:

  • in writing: Allied Vehicles Limited T/A Allied Mobility, 230 Balmore Road, Glasgow, Lanarkshire, G22 6LJ
  • by telephone: 0141 336 3211
  • by email: compliance@alliedvehicles.co.uk

If you would like to know how we handle complaints, please ask for a copy of our
complaints handling process. If you cannot resolve a complaint with us, you may
be entitled to refer it to the Financial Ombudsman Service whose contact details
are set out below:

  • in writing: The Financial Ombudsman Service, Exchange Tower, London, E14 9SR
  • by telephone: 0800 0234567
  • by email: complaint.info@nancial-ombudsman.org.uk
  • website: www.nancial-ombudsman.org.uk

 

Confidentiality and Data Protection

Throughout the process of administering services for you we will need to collect personal information from you and pass this information to one or more third party organisations in order for them to supply any services you request. This may include passing this information to one or more potential lenders or credit brokers to enable them to make a credit decision. These lenders may use your information to conduct an affordability and credit worthiness assessment and will do so using the consent given by you. This may include sharing your information with credit reference agencies and other companies for use in credit decisions and fraud prevention. For full details of where your information will be sent, and the purpose for doing so, or to cancel your consent for the processing of your personal data, please contact us. In cases where your initial
application may be refused by the most suitable lender, your application may be referred to other lenders or credit brokers who may also share information with credit reference agencies in order to assess your application for finance. Those lenders or credit brokers will not use your personal information to provide you with promotional or marketing material, unless you opt-in to receive this material directly with them.
A copy of our privacy policy, which details how your information will be
processed and your rights, is freely available upon request. To request this
information please contact us:

  • in writing: Allied Vehicles Limited T/A Allied Mobility 230 Balmore Road, Glasgow, Lanarkshire. G22 6LJ
  • by telephone: 0141 336 3211
  • by email: compliance@alliedvehicles.co.uk

Appendix – Finance Providers and Products Offered

Hire Purchase (HP)

Ownership options

  • You have an option to own the vehicle at the end of the agreement.
  • You are the registered keeper but the finance company remains the owner until the finance is paid in full.
  • In some circumstances, if you have problems with the vehicle, you may be able to refer these issues to the finance company.

Restrictions/potential extra costs

There are usually no mileage restrictions though you will need to check your
agreement. Excess mileage charges will not apply. You can not sell the vehicle
until the finance has been paid off in full. You will need to service and insure the
vehicle in line with the terms of the agreement.

Payment and equity

Flexible terms may allow you to finance the vehicle over a longer period than leasing and PCP. By increasing your deposit you will lower the monthly payment. As the amount borrowed is paid off in equal instalments during the term of the agreement, it is more likely you will have a higher amount of equity than a PCP agreement for the same term. However, if you decide to sell the vehicle before. Finance providers the end of the agreement, you will have to pay the agreement in full (less an interest rebate) which will reduce the amount of equity you have in the vehicle
and particularly in the early stages of the agreement could mean the vehicle is worth less than the amount of finance outstanding.

Finance providers

The finance providers we predominantly work with are:

  • Black Horse
  • Close Brothers Asset Finance
  • Crystal Business Finance Ltd
  • Mann Island Finance Limited
  • Mark Bates Limited
  • Snap Finance
  • Toyota Financial Services
  • Creditas
  • Sceptre Finance Limited