Members of the UK Parliament could learn a few lessons from California Congressman Eric @RepSwalwell on how to deal with so-called “anonymous” abuse on social media; more of our politicians should have people skills like this:

Go read this thread:

Go read this thread by Eric Swalwell

Notably:

Comments

2 responses to “Members of the UK Parliament could learn a few lessons from California Congressman Eric @RepSwalwell on how to deal with so-called “anonymous” abuse on social media; more of our politicians should have people skills like this:”

  1. Geoff

    Interesting technique, but how does this approach scale when you’re dealing with dozens of attacks every day? After all, this doesn’t seem like the kind of thing you could delegate to staff….

    1. Scale is a challenge, yes; but by comparison there was also a time when people complained that it had become impossible to read all of the Tweets sent by people whom they follow. Pick a few leaders, dip into it, don’t try to fix everyone.

      If you truly have death/major abuse-threats from enough people to not be able to scale, you have a bigger problem — possibly transparency would help there, too…

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