Quelle surprise; there are robberies, so the problem is “online anonymity.”

The group urged Congress to pass a bill that would make it easier for consumers to identify exactly who they are buying from, and harder for criminals to hide behind fake identities as they try to sell stolen merchandise online.

[…]

Best Buy CEO Corie Barry said theft is a growing problem and the company is implementing added security measure to safeguard employees and shoppers

Source: CEOs of Target, Best Buy, CVS and other retail chains ask Congress for help amid crime surge – CNN