Welcome to the website of Akkuro. By using our site, you agree to comply with and be bound by the following terms and conditions. Please review these carefully.

In these general terms and Conditions of Delivery ("Conditions"), the following definitions shall apply:

Services: The activities described in more detail in the Agreement, provided by Akkuro to the Client. These may include development, parameterization, installation, implementation, maintenance, remote or non-remote provision of software, user support, advice, project supervision, and consultancy services, as agreed.

Defect: an imperfection reproducible by Akkuro, where the Software, Products, or Services do not substantially conform to the specifications or documentation provided by Akkuro.

License: the right granted by Akkuro to the Client to use the Software.

Client: the natural or legal person with whom Akkuro concludes an Agreement. 

Agreement: a (further) agreement between the Client and Akkuro, which extends to the delivery by Akkuro of certain Software, Products and/or Services.

Products: any equipment described in the Agreement, including hardware, components, and associated documentation.

Software: the standard and/or customized software (including interfaces) described in the Agreement, including associated user documentation.

Akkuro: Akkuro by Topicus.com B.V.

Acceptance of Terms 

These Terms and Conditions apply to all agreements and interactions between Akkuro and the Client. If there is ever a conflict between these Terms and a specific agreement, the agreement takes priority. Any general terms or conditions you might have are not applicable.

We may update these Terms from time to time without prior notice. The latest version will always be available on our website, and it is your responsibility to review them periodically.

If any changes are made, we will notify you during the term of the Agreement. If you continue using our services after the update, you are deemed to have accepted the changes unless you object in writing within 30 days of the notification. If you do not agree with the updated Terms, you may choose to discontinue use of the services, in which case access will continue until the end of the month following the notification of termination.

Description of Services

These provisions apply if Akkuro provides Software as a Remote Service, including but not limited to Software as a Service (SaaS) or cloud computing solutions.

Akkuro is obligated to make reasonable efforts to ensure the availability of the Software as a service, as specified in the Agreement. Unless explicitly stated otherwise in writing, Akkuro does not guarantee a particular result.

Akkuro may modify the content or scope of the Services as needed. If such changes affect the Client’s procedures, Akkuro will notify the Client in a timely manner. Any costs incurred due to these changes will be borne by the Client. If the costs are substantial, the Client and Akkuro will consult on a suitable solution. The Client may terminate the Agreement in writing before the change takes effect, unless the change is mandated by legal or regulatory requirements. In some cases, Akkuro may bear a portion of the costs related to the procedural changes.

If included in the Agreement, Akkuro will install the Software on the designated infrastructure. However, Akkuro is not responsible for acquiring or ensuring the proper functioning of the Client’s infrastructure or that of third parties.

Unless otherwise agreed, the Client is responsible for maintaining backups of its documents and data. Akkuro is only required to provide a fallback center or other disaster recovery measures if explicitly stated in writing. Details regarding service levels, personnel availability, and backup procedures are set out in a separate Service Level Agreement ("SLA").

Permitted uses

You are granted a non-exclusive, non-transferable, and revocable license to:

• Access and use the website in accordance with these Terms.
• Use the website strictly for personal, internal, and non-commercial purposes.
• Print specific information from the website for personal use, provided that all copyright and policy notices remain intact.

No printed or electronic copies of the website or its content may be used in any legal proceedings or arbitration.

Processing of personal data and confidentiality

When you visit our website, we may process personal data related to you or third parties. To uphold our commitment to confidentiality, we ensure compliance with the General Data Protection Regulation ("GDPR"). If, as part of our Agreement, we process personal data of third parties, a separate Data Processing Agreement (DPA) will be established in accordance with Article 28(3) of the GDPR, protecting both your rights and those of third parties.

All confidential information shared with you—including financial data, passwords, and any other sensitive material—must be kept strictly confidential on your end. You must ensure that any employees or third parties with access to this information uphold the same confidentiality obligations. If we process personal data on your behalf, you confirm that such processing does not infringe on the rights of any third party.

Please refer to our Privacy Policy to learn more about how your privacy is protected.

User Account Security

To access certain services, you may be required to register and create a password. The Client is responsible for maintaining account security and must notify Akkuro immediately of any unauthorized access. Akkuro is not liable for any losses due to unauthorized account activity.

Links to third-party websites

The website may contain links to external websites. Akkuro does not monitor or endorse these websites and is not responsible for their content, accuracy, or practices. Access to third-party websites is at your own risk.

Copyright

All Products and other items delivered to the Client remain the property of Akkuro until all payments due under the Agreement are made in full.

Licenses and rights are granted only if the Client fulfills all payment obligations. If periodic payments are required for a License, the License remains valid as long as payments are made on time.

Akkuro may restrict access to Products, Software, and related materials if payments are overdue. Akkuro also reserves the right to temporarily suspend Services for security, maintenance, repairs, or system improvements. Whenever possible, Akkuro will schedule such maintenance outside office hours and notify the Client in advance. Akkuro is not liable for any losses resulting from service interruptions.

Intellectual Property

All intellectual property rights related to Products, Software, Services, websites, and related materials belong exclusively to Akkuro, its licensors, or suppliers. The Client only receives usage rights explicitly granted in the Agreement and applicable laws. Any right granted is non-exclusive, non-transferable, and non-sub-licensable.

If Akkuro agrees in writing to transfer intellectual property rights, this does not limit Akkuro’s ability to continue using the underlying technology, concepts, and methods for its own purposes.

If the Client provides Akkuro with equipment, software, or materials for use, installation, or incorporation, the Client guarantees that no third-party rights are violated. The Client must indemnify Akkuro against any claims related to such use.

Disclaimers

The information, content, and materials provided on this site are made available on an "as-is" and "as-available" basis. While we strive to ensure accuracy and reliability, we do not guarantee that the content is complete, error-free, or up to date. Your use of this site and any services offered through it is at your own discretion and risk.

To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that this site, its content, or any services provided will be uninterrupted, error-free, or free from harmful components such as viruses.

We are not liable for any indirect, incidental, special, or consequential damages arising from your use of this site, including but not limited to loss of business, revenue, or data. This applies even if we have been advised of the possibility of such damages.

Nothing on this site should be considered legal, financial, or professional advice. If you require guidance tailored to your specific situation, we recommend consulting a qualified professional.

By using this site, you acknowledge and accept these limitations. If you do not agree, your sole remedy is to discontinue use of the site and its services.

Limitation of Liability

Akkuro’s total liability is limited to compensation for direct damages up to the amount specified in the Agreement. Akkuro is not liable for indirect or consequential damages, including loss of profit, data loss, or business interruption.

Any claims must be reported in writing as soon as possible and within twelve months of occurrence.

Indemnification

You agree to indemnify, defend, and hold Akkuro and its affiliates harmless from any claims, liabilities, losses, or expenses arising from violations of these Terms or misuse of the site.

Unlawful or Prohibited use

By using this site, you agree to do so in a lawful manner and in compliance with all applicable laws and regulations. You may not use the site, its content, or any services offered through it for any purpose that is unlawful, fraudulent, harmful, or otherwise violates the rights of others. This includes, but is not limited to, engaging in activities that could disrupt, damage, or interfere with the proper functioning of the site, attempting to gain unauthorized access to any part of the site or its systems, or using the site to distribute harmful software, spam, or misleading information.

You are also prohibited from using this site in any way that infringes on intellectual property rights, violates privacy or data protection laws, or misrepresents your identity or affiliation with any entity. We reserve the right to restrict or terminate access to the site and its services if we believe that a user has engaged in any prohibited activities.

If we determine that your use of the site violates these terms or any applicable law, we may take appropriate action, including reporting the violation to law enforcement or other relevant authorities. Your continued use of this site confirms your agreement to abide by these guidelines.