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Contact & FAQ's
Regain Your Mobility And Health
With The Activator Rehab Poles
Frequently Asked Questions
See your most commonly asked questions about the Activator Poles, their unique advantages and benefits and why you should consider the Activator Poles. If you have more questions before deciding if the poles are right for you, please fill out the “I’m interested in the Activator Poles” enquiry form further down this page and we will respond to you normally within 48 hours.
For each FAQ, please click to reveal the answers or play the clip to hear our home video presenter, Anna, tell you more.
Which Activator Pole is right for me
We have two different types of Activator Pole, Activator and Activator XL (Travel) They both do exactly the same thing in terms of Rehab, Exercise, Safety, Performance and movement – but simply think of the Activator XL for taller and heavier users.
The Activator XL (Travel) also collapses down – when not in use- to a smaller shorter length and will fit for example in most airline cabin bags. So, if you may want to travel a lot with your Activator Poles, irrelevant of your weight or height, the Activator XL (Travel) Poles could be a smart choice.
What mobility ability do I need to make good use of the Activator Poles
Whilst many of our users are able to already walk with some support, other begin using the poles whilst seated, allowing them to build up strength and confidence before standing and walking. For example the Activator Poles are used by people with Parkinson’s who have the disease at all stages. A significant number of Activator owners go on to use their poles for outdoor walking and leisure activities, as their mobility and health are greatly improved.
I use a stick, will the Activator Poles be suitable for me
The Activators not only provide superior posture compared to your walking frame. They encourage core muscle strength and balance mechanisms to improve. The Poles are also far less cumbersome that a walking frame when moving around your home. Care must be taken when first using poles as a walking frame will supply a more stable balance platform. We always recommend discussing this with your clinician before use of your poles.
I use a crutch, will the Activator Poles be suitable for me
The Activators not only provide superior support compared to your crutches, but they encourage core muscle strength and alance mechanisms to improve.
I use a walking frame, will the Activator Poles be suitable for me
The Activators not only provide superior support compared to your walking frame, but they encourage core muscle strength and alance mechanisms to improve. The Poles are also far less cumbersome that a walking frame when moving around your home.
Will The Poles beable to support my weight
Yes, most likely as the Activator Poles supports upto Maximum user weight 17 Stone & 12lb (114kg)and the Activator XL(travel) supports up to Maximum user weight 22 Stone & 12lb (145kg)
What if I don’t like using the poles or they don’t help me
We give a no quibble 30 day money back guarantee, we are so confident the Activator Poles will give you better mobility and health. But you can return them within 30 days for your money back. See T’s & C’s
Why do you offer rehab and exercise home videos
Because we know that our decades of developing rehab exercises for the Poles, produce amazing results for users mobility and health, so our videos share these successful techniques with each Activator Poles user.
How do I watch your home videos
As a customer, on buying your Poles, you will be given your own private and secure login to our home exercise video dashboard.You can then watch each video (including setting up yourpoles) at home on any device (smartphone, Tablet, PC, Laptop and some smart TV’s)
When I have finished my beginners level home video will there be other videos to purchase
Yes, we are constanty working on new home video couyrses for all levels of users and different health or mobility conditions. Keep checking back on your private dashboard or on our web site for news of the latest videos
If I am not being treated by a physiotherapist are the Activator Poles still suitable for me
Yes, not only will the Activator Poles help with your mobility and health in many ways, but our optional home Rehab exercise videos can give you expert guidance much in the same way a physiotherapist would.
If I am being treated by a Physiotherapist can I also use the Activator Poles and home videos
Yes, we would encourage you to talk with your physiotherapist about the Poles and our courses. Many Phyisos like their patients to use our poles and videos between treatment appointments as it assists with your rehab.
Can the Activator Poles be used as walking Poles outside my home
Yes, whilst the Activator Poles are designed and developed as rehab Poles, we encourage our customers and users, once receovered with good mobilty, posture and stength to use their poles as you would outdoor walking and leisure poles. We are delighted to confirm that some of our users go on to hike and even walk half marathon distances!
Contact Form: I’m interested in the Activator Poles
We welcome contact from everyone, and as there are so many people that we can help, with so many different health and physical challenges, so we understand that it can be confusing to be sure if the Activator Poles are right for you. But remember you do get a 30 days no quibble money back guarantee, so you have little to lose, but perhaps much to gain by trying our poles.
Fill in the fields below and please submit. You will receive an email copy of your enquiry, and we look to respond within 48 hours ( during working days) to you in person. Please do fill out all the fields, so we can respond accurately to your questions.