Zoho Desk2.9.28
Publisher Description
Context-rich help desk software that lets businesses focus more on the customer.
Zoho Desk is Zoho's flagship customer service software that helps businesses automate their customer service operations. The Zoho Desk mobile app provides you with the flexibility to close tickets on the move, with the same ease and functionality as your desktop version. It's convenient to use, can be customized to fit any business, and doesn't cost a fortune, so your focus is only on the customer.
Here's how Zoho Desk makes your customer support software truly mobile:
Prioritize easily: Automatically organize your tickets by your chosen criteria using Custom Views and Work Modes, so you can start working on the tickets that really need your attention.
Stay connected: Converse with your customers on WhatsApp, Instagram, Twitter, WeChat, and other instant messaging apps.
See more context with each ticket: Resolve tickets with relevant and actionable information at your fingertips. Literally. Put a face to each ticket by bringing contact information from Zoho CRM into Zoho Desk.
Collaborate seamlessly: Work seamlessly with other departments, tag your team on tickets, and collaborate with them on the Team Feed to close tickets faster than ever before.
Stay notified: Constantly stay in the loop, wherever you go, with the Notification Center—get notified through push notifications about ticket updates, comments, and mentions.
Do more with gestures: Simplify frequently performed ticket actions like editing, closing, and moving tickets with quick and easy swipes.
Track tasks and ticket times: Follow up with tasks for each ticket and track how much time your agents spent on tickets with Time Tracking.
We're always working to make your Zoho Desk mobile app experience as smooth as possible. If you face any issues, write to us at desk@zohomobile.com and we'll get back to you right away.
About Zoho Desk
The company that develops Zoho Desk is Zoho Corporation. The latest version released by its developer is 2.9.28.
To install Zoho Desk on your Android device, just click the green Continue To App button above to start the installation process. The app is listed on our website since 2026-03-18 and was downloaded 6 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded app with your antivirus. Your antivirus may detect the Zoho Desk as malware as malware if the download link to com.zoho.support is broken.
How to install Zoho Desk on your Android device:
- Click on the Continue To App button on our website. This will redirect you to Google Play.
- Once the Zoho Desk is shown in the Google Play listing of your Android device, you can start its download and installation. Tap on the Install button located below the search bar and to the right of the app icon.
- A pop-up window with the permissions required by Zoho Desk will be shown. Click on Accept to continue the process.
- Zoho Desk will be downloaded onto your device, displaying a progress. Once the download completes, the installation will start and you'll get a notification after the installation is finished.
Program Details
System requirements
Download information
Pricing
Version History
version 2.9.28
posted on 2026-03-18
- Zoho Desk is now available in Arabic and Hebrew, with an interface optimized for right-to-left writing systems.
version 2.9.27
posted on 2026-03-09
- You can now send WhatsApp messages to multiple contacts via mass action from the ticket list.
version 2.9.26.1
posted on 2026-02-12
- Bug fixes and enhancements
version 2.9.25
posted on 2026-01-14
- You can now access custom buttons and functions to access other applications, open websites, or execute custom workflows.
- Tickets for all departments can now be viewed in a Table view.
- Tickets in the table view can now be sorted from each column.
version 2.9.23
posted on 2025-12-24
- You can now access your saved filters for Tasks, Calls, Events, Accounts, and Contacts modules.
- You can now sort the data in Contacts, Accounts, and custom modules using various options.
- Filters are now available for the Contacts and Accounts modules.
version 2.9.22
posted on 2025-12-02
- The Zoho Desk app is now available in the Norwegian language.
version 2.9.18
posted on 2025-10-31
- You can now access your saved filters and apply them to tickets to find the tickets you need instantly.
version 2.9.15
posted on 2025-09-12
- Zoho Desk is now compatible with Android 15.
version 2.9.5
posted on 2025-05-19
- You can now send a WhatsApp message to multiple contacts at the same time.
- You can now delete multiple contacts at once.
version 2.9.4
posted on 2025-05-12
- File type restrictions configured by admins will now be enforced in the mobile app, ensuring that agents adhere to the organization's security policies.