Frequently Asked Questions
Everything you need to know about our AI enrollment assistant, how it works, and how we support your school.
How the Parent Concierge Works
The Parent Concierge isn’t a generic chatbot or a tool your staff has to manage. It’s a fully managed service, built around your school’s information, policies, and processes, and continuously supported by our team.
The Parent Concierge is configured using your school’s website, policies, calendars, and key resources, so it provides accurate, school-specific answers. It reflects how your school actually operates, not generic responses.
When a question needs personal follow-up, the Concierge routes it to your team so nothing gets missed.
Yes. When families ask about enrollment, tours, or next steps, the Concierge can guide them appropriately and capture information when needed, without adding work for your staff.
The Concierge supports multiple languages, including English and Spanish by default, with additional languages available.
Setup, Technology & Ongoing Support
No. The Parent Concierge is designed to work alongside your existing systems without complex integrations.
Most schools are live in 3 to 4 weeks, depending on timing and availability of information.
Very little. We handle setup, configuration, and ongoing support. Your team is mainly involved for review and feedback. Not daily management.
Yes. The Parent Concierge is designed specifically for school environments, with a focus on accuracy, clarity, and responsible handling of information.
We stay actively involved: monitoring usage, improving responses, and supporting your team as needs evolve.
Pricing, Terms & Next Steps
We’ll walk through pricing and terms during the walkthrough so expectations are clear upfront.
Pricing depends on your school’s size and needs. The service is designed to deliver a strong return through time saved and improved responsiveness.
We’ll walk through exact pricing during the walkthrough so you can see what applies to your school.
Schedule a short walkthrough with us to see if this is a fit for your school. No pressure. No strings attached.
👉 See How It Works
- Reduce interruptions. Support your staff. Serve your families better.