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The Global Blacklist service helps your store detect risky orders by checking key customer details during checkout. It compares these details against a global fraud database to identify emails, IPs, phone numbers, or addresses that have been involved in previous fraud across other stores.
You don’t need to run anything manually. The plugin performs checks automatically whenever a customer places an order.
Depending on your plan (Free / Basic / Pro / Enterprise), the system can analyze:
Email address
IP address
Phone number (Basic & Pro & Enterprise)
Billing address (Pro & Enterprise)
Shipping address (Pro & Enterprise, if provided and different from billing)
If the shipping address exists and differs from billing, the system treats it as a separate identity. This helps catch mismatched or suspicious addresses commonly used in fraud attempts.
For each identity, you’ll receive:
How many times it has been reported
How severe the risk appears
How recently it was last reported
Then, the system generates a single overall result:
Allow – the order appears low risk
Challenge – the order looks suspicious
Block – the order appears high risk
Click to the card to open the popup to review the details.
You control how your store reacts to Global Blacklist results by choosing a Decision mode:
Light
Adds notes and logs only
No order status changes, no blocking
Useful if you want visibility without interruptions
Moderate
Adds notes
May change order status to “on-hold” for Challenge, “cancelled” for Block
Does not block checkout
Ideal for balanced protection without hurting conversions
Strict
Adds notes
Changes order status to “on-hold” for Challenge cases
Hard blocks checkout immediately for high-risk (“block”) cases
Best for stores that face frequent fraud attempts
This gives you full control over how aggressively your store responds to risky orders.
If your store uses all its monthly checks:
Global Blacklist checking pauses automatically
Checkout still works normally
Protection resumes on the 1st of the next month
Your store never breaks or locks up; you simply lose fraud-checking temporarily.
Customer places an order.
The plugin sends the allowed identity details (based on your tier).
Global Blacklist compares them with the fraud network.
Your site immediately receives Allow, Challenge, or Block.
The chosen Decision mode determines how your store reacts.
All of this happens instantly, without slowing down checkout, and without any manual work required.
