Ynot Technology
2598 E. Sunrise Blvd, Suite 2104
Fort Lauderdale, Florida 33304
United States
(954) 231-3133
info@ynotone.com
Effective Date: January 29, 2026
Last Updated: January 29, 2026
Introduction
At Ynot Technology (“Ynot,” “we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit or use our websites www.ynotone.com (marketing site), www.ynotlms.com (CRM application), and www.ynotone.io (AI insights platform) (collectively, the “Sites” or individually, a “Site”).
By using our Sites or providing us with your information, you consent to the data practices described in this policy. If you do not agree with this policy, please do not access or use our Sites.
Scope and Application
This Privacy Policy applies to all three Ynot Technology websites, with specific provisions that apply depending on which site you’re using and your relationship with us:
www.ynotone.com (Corporate Marketing Site)
Our marketing site is designed for prospective clients—educational institutions, career schools, trade schools, and businesses interested in learning about our services. When you visit ynotone.com, we collect business contact information for sales and marketing purposes.
www.ynotlms.com (CRM Application)
Our CRM platform is used by our institutional clients to manage student recruitment, admissions, and enrollment processes. YnotLMS.com processes student and prospective student data on behalf of our clients. If you are a student or prospective student whose information is processed through YnotLMS.com, your information is controlled by the educational institution you are communicating with, and their privacy practices govern how your data is handled. This policy describes how Ynot Technology processes data on behalf of our institutional clients.
www.ynotone.io (AI Insights Platform)
Our AI insights platform provides clients with analytics, reporting, and AI-powered insights derived from their CRM data. Ynotone.io processes aggregated and individual data to generate reports, predictions, and recommendations for our institutional clients. Access to this platform is restricted to authorized client users.
Information We Collect
The information we collect varies depending on which Site you use and your relationship with us:
Information Collected on www.ynotone.com (Marketing Site)
Business and Contact Information
When you visit our marketing site or request information about our services, we may collect:
Business Information: Company or institution name, business address, business phone number, business email address, company website URL, type of institution or business, and number of employees or student enrollment.
Business Representative Information: Full name, job title or position, business contact phone number, business email address, and department or functional area.
Technical and Usage Information: IP address and general location information, browser type and version, device type and operating system, pages visited and time spent on each page, referring website or source, date and time of visit, and clickstream data and navigation patterns.
Information Processed on www.ynotlms.com (CRM Application)
Student and Prospective Student Information (Processed on Behalf of Clients)
When educational institutions use YnotLMS.com to manage their enrollment processes, we process the following types of information on their behalf:
Personal Information: Full name, date of birth, home address, personal phone number, personal email address, Social Security Number (when required for enrollment), and emergency contact information.
Educational Information: Program of interest, educational history and transcripts, application materials and documents, enrollment status and dates, financial aid information, and academic records.
Communication Data: Call recordings (inbound and outbound), SMS/text message conversations, email communications, form submissions and web inquiries, chat transcripts, and notes from admissions staff interactions.
Behavioral and Engagement Data: Website visits and page views, email open and click rates, response to outreach attempts, application stage and funnel position, lead source and attribution data, and engagement scores and predictive indicators.
Client User Information: For institutional staff and authorized users accessing YnotLMS.com: user name and credentials, role and permissions, department and institution, activity logs and system usage, and login history and IP addresses.
Information Processed on www.ynotone.io (AI Insights Platform)
Analytics and Reporting Data:
The AI insights platform processes data from YnotLMS.com to generate: aggregated enrollment metrics and KPIs, predictive models for student enrollment likelihood, lead scoring and prioritization algorithms, campaign performance analytics, conversion funnel analysis, staff performance metrics, individual student journey insights, and AI-generated recommendations and next-best-actions.
User Access and Usage Information: Dashboard access logs, report generation history, filter and search queries, data export activities, and custom view configurations.
Information from Third Parties (All Sites)
We may receive information from: business contact databases and lead generation services, social media platforms (e.g., LinkedIn) when you interact with our content, conference and trade show organizers where we exhibit, business partners and referral sources, lead aggregators and marketplace providers and data enrichment services.
How We Use Your Information
Uses for www.ynotone.com (Marketing Site)
Business Operations: Respond to inquiries about our platform, provide product demonstrations and trials, process service requests and manage prospect relationships, send information about our products and services, and communicate important updates.
Marketing and Communications: Send promotional emails about new features, updates, and events, invite you to webinars, conferences, and training sessions, share educational content relevant to your industry, and conduct market research and surveys.
Analytics and Improvement: Analyze Site usage and improve user experience, understand visitor demographics and preferences, optimize marketing campaigns, and develop new products and services.
Uses for www.ynotlms.com (CRM Application)
On Behalf of Institutional Clients:
We process student and prospective student data solely to provide services to our institutional clients, including: managing lead intake and distribution, facilitating admissions communications (calls, emails, SMS), tracking applicant journey through enrollment funnel, scheduling appointments and campus visits, recording and storing communication history, generating enrollment and conversion reports, providing warm transfer call center services, and integrating with client systems (SIS, financial aid, etc.).
Important: Ynot Technology acts as a service provider (data processor) for institutional clients. We only use student data as directed by our clients and do not use this information for our own marketing purposes.
Uses for www.ynotone.io (AI Insights Platform)
Analytics and AI Processing: Generate predictive enrollment models, identify high-likelihood prospects for prioritization, analyze campaign effectiveness and ROI, detect patterns and trends in enrollment data, provide AI-powered recommendations for outreach strategies, create custom dashboards and visualizations, benchmark performance across programs and campuses, and forecast enrollment and revenue projections.
Common Uses Across All Sites
Legal and Compliance: Comply with applicable laws and regulations, enforce our Terms of Service and other agreements, respond to legal requests and prevent fraud, and protect our rights, privacy, safety, and property.
Security and System Operations: Maintain system security and prevent unauthorized access, monitor for technical issues and system performance, conduct backups and disaster recovery, and troubleshoot technical problems.
Third-Party Services and Integrations
Google Services Integration
Our YnotLMS.com platform integrates with Google Workspace services (Gmail, Google Calendar, and Google Drive) to enable appointment synchronization between Ynot and Google calendars. This integration allows users to create, update, and delete appointments that sync across both platforms. Data obtained through Google Workspace APIs is not used to develop, improve or train generalized artificial intelligence (AI) and/or machine learning (ML) models.
Limited Use of Google User Data
Ynot Technology’s use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
We use Google user data solely to provide and improve the calendar synchronization and appointment management features described above. Specifically:
- We access only the Google services necessary for appointment synchronization (Calendar) and related communications
- We do not use Google user data for serving advertisements
- We do not sell Google user data
- We do not share Google user data with third parties for their independent use
- We do not use Google user data to determine creditworthiness or for lending purposes
- Human access to Google user data is limited to what is necessary for security purposes, to comply with applicable law, or with your explicit consent
- We retain Google user data only as long as necessary to provide our synchronization services or as required by law
Other Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in operating our business, including:
Technology and Infrastructure: Cloud hosting providers (e.g., AWS, Digital Ocean, Microsoft Azure), email service providers (e.g., SendGrid, Mailgun), SMS/text messaging providers, analytics platforms (e.g., Google Analytics), customer relationship management systems, and telephony and call center platforms.
Business Services: Payment processors and financial institutions, accounting and bookkeeping services, legal and compliance advisors, and customer support platforms.
Marketing Services: Marketing automation platforms, conference and event management services, and lead generation and business intelligence services.
AI and Data Processing: Machine learning infrastructure providers, natural language processing services, and data analytics and business intelligence platforms.
All third-party service providers are contractually required to maintain the confidentiality and security of your information and may only use it for the specific purposes we authorize.
Sub-Processors for Client Data
Institutional clients using YnotLMS.com and ynotone.io may request a list of our sub-processors—third parties who process client data on our behalf. We maintain an up-to-date list and notify clients before adding new sub-processors that process student or prospect data.
Cookies and Tracking Technologies
Our Sites use cookies, web beacons, and similar tracking technologies to enhance your experience and collect usage information:
Essential Cookies: Required for basic Site functionality, navigation, security, and user authentication (YnotLMS.com and ynotone.io).
Analytics Cookies: Help us understand how visitors use our Sites (Google Analytics, Hotjar) – primarily on ynotone.com.
Marketing Cookies: Track your interaction with our marketing campaigns and advertisements – only on ynotone.com.
Preference Cookies: Remember your settings and preferences for future visits.
Functional Cookies: Store user session data, preferences, and application state for authenticated users (YnotLMS.com and ynotone.io).
Your Cookie Choices
Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. However, disabling cookies may limit your ability to use certain features of our Sites, particularly the functionality of YnotLMS.com and ynotone.io.
You can also opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
Note: Essential and functional cookies are necessary for YnotLMS.com and ynotone.io to operate properly. Disabling these cookies will prevent you from accessing these platforms.
How We Share Your Information
We do not sell, rent, or lease your contact information to third parties for their marketing purposes. We may share your information in the following circumstances:
With Your Consent
When you explicitly authorize us to share your information.
With Institutional Clients
For YnotLMS.com and ynotone.io users: If you are a student or prospective student, your information is shared with the educational institution(s) you are communicating with or have expressed interest in. These institutions are the data controllers for your information.
With Service Providers
As described in the Third-Party Services section above, we share information with vendors who help us operate our business and provide our services.
Business Transfers
In connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy proceeding.
Legal Requirements
To comply with applicable laws, regulations, or legal processes; to respond to lawful requests from government authorities; to enforce our Terms of Service and protect our legal rights; to investigate and prevent fraud, security issues, or illegal activity; and to protect the safety and rights of Ynot, our users, or the public.
Business Partners
We may share information with educational institutions, training providers, and other partners as part of our lead referral and qualification services, but only when relevant to connecting prospective students with appropriate educational programs.
Data Security
We implement commercially reasonable technical, administrative, and physical security measures to protect your information from unauthorized access, disclosure, alteration, or destruction, including:
Technical Safeguards: Encryption of data in transit and at rest (SSL/TLS, AES-256), secure data centers with restricted physical access, regular security audits and vulnerability assessments, intrusion detection and prevention systems, web application firewalls, and regular security patching and updates.
Administrative Safeguards: Employee training on data privacy and security, background checks for employees with data access, confidentiality and non-disclosure agreements, and incident response and breach notification procedures.
Access Controls: Role-based access controls limiting data access to authorized personnel, multi-factor authentication for system access, secure authentication mechanisms for client users, and audit logging of all data access and modifications.
Data Protection: Regular data backups and disaster recovery procedures, redundant systems for high availability, and data segregation between client environments.
Special Protections for YnotLMS.com and ynotone.io: Client data is logically separated in multi-tenant architecture, access to student/prospect data is limited to authorized client users and essential Ynot staff, call recordings are encrypted and access-controlled, and PII is masked in logs and monitoring systems.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
www.ynotone.com (Marketing Site)
Business Contact Information: Retained for 7 years from the date of last contact or until you request deletion, whichever comes first.
Technical and Usage Data: Retained for 24-36 months for analytics purposes.
Marketing Communications: Retained until you unsubscribe or opt out.
www.ynotlms.com (CRM Application)
Student/Prospect Data: Retained according to our client agreements and their retention requirements, typically: active leads/prospects for duration of the recruitment cycle plus 7 years, enrolled students for duration of enrollment plus 7 years for FERPA compliance, call recordings for 7 years from date of call, and communication history for 7 years from last interaction.
Client User Data: Retained for the duration of the client relationship plus 7 years.
www.ynotone.io (AI Insights Platform)
Analytics and Report Data: Retained for the duration of the client relationship plus 7 years.
AI Model Training Data: Aggregated and anonymized data may be retained indefinitely for model improvement purposes.
User Activity Logs: Retained for 2 years for security and audit purposes.
When information is no longer needed, we securely delete or anonymize it in accordance with our data retention schedule and applicable legal requirements.
Client Control: Institutional clients using YnotLMS.com and ynotone.io have the ability to request deletion of specific records or data sets in accordance with their data processing agreements.
Your Privacy Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
Access and Portability
Request access to the personal information we hold about you and receive a copy in a structured, commonly used format.
Correction
Request correction of inaccurate or incomplete information.
Deletion
Request deletion of your personal information, subject to legal retention requirements.
Restriction
Request that we limit how we use your information.
Objection
Object to our processing of your information for certain purposes, including direct marketing.
Opt-Out of Marketing
Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
Withdraw Consent
Withdraw your consent where we rely on consent as the legal basis for processing.
Non-Discrimination
You will not receive discriminatory treatment for exercising your privacy rights.
Special Provisions for Students/Prospects
If your information is processed through YnotLMS.com: You should direct privacy requests to the educational institution(s) you are communicating with, as they control your data. However, you may also contact us directly and we will coordinate with the institution to fulfill your request.
FERPA Rights: If you are a current or former student at an institution using our services, you may have rights under the Family Educational Rights and Privacy Act (FERPA) to access and request amendments to your education records. Contact your institution’s registrar or FERPA compliance officer to exercise these rights.
To Exercise Your Rights
Contact us at:
Email:info@ynotone.com
Phone: (954) 231-3133
Mail: Ynot Technology, 2598 E. Sunrise Blvd., Suite 2104, Fort Lauderdale, Florida 33304
We will respond to your request within 30 days. We may need to verify your identity before processing your request.
Children’s Privacy
Our Sites and services are designed for businesses and educational institutions, not for individual consumers or children under the age of 18. We do not knowingly collect personal information from children under 18 through ynotone.com without parental consent.
For YnotLMS.com: While prospective students processed through our CRM may be under 18 years of age, this information is collected and controlled by our institutional clients in accordance with their admissions processes and privacy practices. We process this information only as directed by our clients and in compliance with applicable laws including FERPA and state education privacy laws.
If we become aware that we have collected information from a child under 13 without proper consent mechanisms in place, we will take steps to delete that information promptly. If you believe we have collected information from a child inappropriately, please contact us immediately at info@ynotone.com.
Educational Institution Compliance
As a service provider to educational institutions, we understand the importance of protecting student information. When processing data on behalf of our institutional clients:
FERPA Compliance
For clients subject to the Family Educational Rights and Privacy Act (FERPA), Ynot Technology acts as a school official with legitimate educational interests. We: maintain appropriate safeguards for student education records, use student information only for authorized educational purposes, do not re-disclose education records without client authorization, and comply with all FERPA requirements regarding data security and confidentiality.
Data Processing Agreements
We enter into data processing agreements with institutional clients that specify: the scope and purpose of data processing, types of data processed and retention periods, security measures and safeguards, data breach notification procedures, restrictions on data use and disclosure, audit rights and compliance verification, and termination and data return procedures.
Limited Access
We only access student information to the extent necessary to provide our contracted services and do not use such information for our own marketing purposes or any purpose not authorized by our clients.
Institutional Control
Educational institutions using YnotLMS.com retain full control over their student data, including: determining what data is collected, configuring user access and permissions, setting data retention policies, requesting data exports or deletion, and managing consent and opt-out preferences for their students.
AI and Machine Learning Practices
How We Use AI on ynotone.io
Our AI insights platform uses machine learning models to: predict enrollment likelihood for prospective students, recommend optimal outreach strategies and timing, identify patterns in successful enrollment journeys, score and prioritize leads for admissions teams, detect anomalies and potential data quality issues, and forecast enrollment and revenue projections.
AI Model Training and Data Use
Individual Client Models: We train AI models using data from each client’s YnotLMS.com environment. These models are client-specific and not shared across clients.
Aggregate Models: We may train aggregate models using anonymized and de-identified data across multiple clients to improve prediction accuracy and identify industry-wide patterns. Any aggregate models do not contain personally identifiable information.
Human Review: AI-generated insights and recommendations are designed to augment human decision-making, not replace it. Final enrollment decisions are always made by institutional staff.
Bias Monitoring: We regularly audit our AI models for potential bias and take steps to ensure fair and equitable treatment of all prospective students.
Transparency: Clients can request information about how AI models generate specific predictions or recommendations for their data.
California Privacy Rights
If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) provide you with specific rights regarding your personal information:
Right to Know
You have the right to request information about the categories and specific pieces of personal information we have collected about you in the past 12 months, including the sources, purposes, and third parties with whom we share information.
Right to Delete
You have the right to request deletion of your personal information, subject to certain exceptions.
Right to Correct
You have the right to request correction of inaccurate personal information.
Right to Opt-Out
You have the right to opt out of the “sale” or “sharing” of your personal information. We do not sell personal information and do not share personal information for cross-context behavioral advertising.
Right to Limit Sensitive Personal Information
You have the right to limit the use of sensitive personal information. We only use sensitive personal information for authorized purposes under CCPA.
Right to Non-Discrimination
We will not discriminate against you for exercising your CCPA/CPRA rights.
Shine the Light Law
California residents may request information about our disclosure of personal information to third parties for their direct marketing purposes once per calendar year.
To exercise your California privacy rights, contact us at info@ynotone.com or (954) 231-3133. You may designate an authorized agent to make requests on your behalf.
For students whose data is processed through YnotLMS.com: Please direct your California privacy requests to your educational institution, as they are the business under CCPA with respect to your information.
International Data Transfers
Ynot Technology is based in the United States, and our servers and service providers are primarily located in the United States. If you access our Sites from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States and other countries where our service providers operate.
These countries may have data protection laws that differ from those in your country of residence. By using our Sites, you consent to the transfer of your information to the United States and other countries as described in this Privacy Policy.
For users in the European Economic Area (EEA), United Kingdom, or Switzerland, we implement appropriate safeguards for international data transfers, including standard contractual clauses approved by the European Commission where required.
For institutional clients: If you require specific data localization or have restrictions on international data transfers, please contact us to discuss available options.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will: update the “Last Updated” date at the top of this policy, notify you by email if you have provided us with an email address, post a prominent notice on our Sites, and for material changes that significantly impact your rights, obtain your consent where required by law.
For YnotLMS.com and ynotone.io users: Material changes affecting how we process student/prospect data will be communicated to our institutional clients, who are responsible for providing notice to affected individuals where required.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our Sites after we post changes constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us:
Ynot Technology
Attention: Privacy Officer
2598 E. Sunrise Blvd., Suite 2104
Fort Lauderdale, Florida 33304
United States
Email:info@ynotone.com
Phone: (954) 231-3133
We will investigate and attempt to resolve complaints and disputes in accordance with the principles described in this Privacy Policy. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.
For students/prospects: If your concern relates to how your information is being handled by an educational institution using our services, we encourage you to also contact the institution directly.
Additional Resources
For more information about privacy and data protection:
Federal Trade Commission (FTC):www.ftc.gov/privacy
California Attorney General CCPA Information:oag.ca.gov/privacy/ccpa
U.S. Department of Education FERPA:studentprivacy.ed.gov
Google API Services User Data Policy:developers.google.com/terms/api-services-user-data-policy
Site-Specific Summaries
www.ynotone.com – What This Means for You
If you’re visiting our marketing site, we collect basic business contact information to respond to your inquiries and send you information about our services. You can opt out of marketing communications at any time.
www.ynotlms.com – What This Means for You
If you’re a prospective student whose information is in YnotLMS.com, your data is controlled by the educational institution(s) you’re communicating with. We process this information on their behalf to help facilitate your enrollment journey. Contact your institution with privacy questions about your data.
If you’re an institutional staff member using YnotLMS.com, we process your user information to provide you with access to the platform and track system usage for security and operational purposes.
www.ynotone.io – What This Means for You
If you’re an institutional client user accessing our AI insights platform, we process your usage data to provide analytics and recommendations, improve our services, and ensure system security.