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Bob Sutton
@work_matters
Organizational psychologist @stanford and NYT bestselling author. 8 books including The No Asshole Rule, Scaling Up Excellence, and The Friction Project.
Stanford
bobsutton.net
Joined March 2010
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    Bob Sutton
    @work_matters
    Mar 6, 2025
    "The Friction Project" has been my focus for 8 years Key lesson from my book with Huggy Rao: The best leaders are TRUSTEES OF OTHERS TIME, friction fixers with the will and skill to make the right things easier and the wrong things harder for others
    The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder
    From amazon.com
    5.1K
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    Bob Sutton
    @work_matters
    Nov 4, 2022
    Layoffs are brutal. But this is what a competent and compassionate one looks like. All CEOS can learn from this ⁦⁦@patrickc⁩ email to Stripe employees. There is a difference between what you do and how you do it.
    CEO Patrick Collison's email to Stripe employees
    From stripe.com
  • user avatar
    Bob Sutton
    @work_matters
    Feb 16, 2020
    Replying to @magnorris
    It is a nearly perfect definition of a certified asshole. Terrible and wonderful all at once #noassholerule
  • user avatar
    Bob Sutton
    @work_matters
    Jun 8, 2018
    The news about Anthony Bourdain breaks my heart. I was a big fan. My daughter and I had perhaps our best meal ever at his recommendation: Asador Etxebarri in Spain. He was so much more than a food guy, all about the joy and pain of humanity, a big proponent of the no asshole rule
  • user avatar
    Bob Sutton
    @work_matters
    Aug 13, 2018
    "Your lack of planning is not my emergency" keeps running through my head today. I took a few days off and--despite an out of office message--several folks seem unhappy I wasn't reading and responding to their emails. Let's all help each other and NOT respond when on vacation.
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    Bob Sutton
    @work_matters
    Feb 16, 2020
    Replying to @magnorris
    No!
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    Bob Sutton
    @work_matters
    May 24, 2020
    A review of 150 studies shows how narcissistic Leaders Destroy from Within: “They believe they’re superior and thus not subject to the same rules and norms....They know they’re lying, and it doesn’t bother them. They don’t feel shame.” gsb.stanford.edu/insights/how-n… via @StanfordGSB
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    Bob Sutton
    @work_matters
    Jul 8, 2019
    “Instead of thinking about eight hours work, imagine that you’re borrowing the person from their life for eight hours a day. And your job is to give them back in a better state than you took them in the morning. How would you treat that person?” From @huggyrao, via @domprice
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    Bob Sutton
    @work_matters
    Dec 18, 2019
    15 Things I Believe Biased but mostly evidence-based opinions on management and life
    17 Things I Believe, Circa 2023
    From linkedin.com
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    Bob Sutton
    @work_matters
    Dec 12, 2020
    Status anxiety? Interesting that Joseph Epstein, lecturer emeritus at Northwestern University, never earned a Phd like @DrBiden did. In any event, this piece is misogynistic and the "kiddo" is demeaning and disrespectful. Mr. Epstein, you earned my "asshole of the day award."
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    Adam Grant
    @AdamMGrant
    Dec 12, 2020
    What’s the worst part of this? (a) Ignorance that in too many fields, women don’t get the respect they deserve without titles like Dr. (b) A man who calls a woman “kiddo” having the audacity to offer advice (c) Equating honorary and actual doctorates (d) WSJ publishing it
  • user avatar
    Bob Sutton
    @work_matters
    Nov 17, 2020
    Replying to @Stanford
    Pretty spineless. I am disappointed. You at least could say his opinions clash with the overwhelming weight of the evidence about COVID and condemn him for his apparent effort to incite domestic terrorism (despite the backtrack).
  • user avatar
    Bob Sutton
    @work_matters
    Dec 3, 2018
    The label "Influencer" makes me uncomfortable. People who label themselves as an "Influencer" make me suspicious. Is it just me?
  • user avatar
    Bob Sutton
    @work_matters
    Jan 21, 2021
    The No Asshole Rule! Thank you @potus
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    The Recount
    @therecount
    Jan 20, 2021
    Watch Biden swear in his political appointees and issue a warning: "If you're ever working with me and I hear you treat another colleague with disrespect, talk down to someone, I promise I will fire you on the spot."
    The Recount
    00:00
    The Recount
  • user avatar
    Bob Sutton
    @work_matters
    Feb 16, 2020
    Replying to @VivekVAyer and @magnorris
    I think simply ending social contact is best. But he sure could use some radical candor