> misunderstand feature
> remove it
> various problems arise
> reinvent the feature in an even worse way
anyway, this guy is responsible for government efficiency now
it’s like when people say working in an office on a computer is depressing. Like no, I like going home before 5:00pm and not having customers yell at me
I think trial-and-error methods in government are not a good idea. If people don’t get their pension cheques because of a glitch in the system, than that can have really harmful effects